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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent product Excellent customer service My dog won’t eat any thing else! Constantly get compliments on how well he looks and his teeth are super clean- even surprised the vet .

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was recommended by the breeder to feed our labrador puppy on cotswolds raw food and I have to say im so pleased we listened. Our puppy is happy and healthy her coat is shiny and her poops are... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I get a subscription from Cotswold Raw. It always arrives on time and makes getting food for my dogs so easy. My dogs absolutely love their food (they can be fussy!) and even better it’s so good for t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Never had an issue ever. Great quality great customer service nothing’s too much bother. I’m pregnant and the delivery driver without even having to be asked has learned where the best place to put... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Producteur de produits alimentaires
  3. Fabricant de produits surgelés
  4. Magasin de produits surgelés
  5. Animalerie
  6. Magasin d'articles pour animaux

Écrit par l'entreprise

Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of The Grocer New Pet Product 2017 and PetQuip - Pet Product Innovation Award 2016. Officially achieved certification under UK Pet Food’s Raw Standard Scheme, the new industry leading standard for raw pet food safety and quality in the U.K. This achievement is a testament to our commitment to providing the very best for our customers. Paired with our incredible 97% rating on All About Dog Food, you can be confident that you’re feeding the very best!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Order easy to place

Order easy to place, quick delivery which was on time

6 octobre 2025
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Réponse de Cotswold RAW

Thank you Robert for taking the time to review our products and service. So pleased to hear that the order has gone down so well. Have a lovely week ahead. Best wishes CR

Noté 5 sur 5 étoiles

Great service

Great service. Quick delivery and my dog loved the 100%pure duck treats.

3 octobre 2025
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Réponse de Cotswold RAW

Thank you for your feedback Gillian, we are happy to hear you received your order in a timely manner and Teddy is enjoying our Pure Duck treats. We hope to see you again soon.

Have a lovely weekend.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

highly recommend

After going on many reviews I decided to give Cotswold the first try seeing they have a AADF rating 92%(puppy), I reach out to talk to them and Emnma got back to me confirming what I was thinking regarding feeding an English mastiff. The puppy will go to their food before his old food and there has been no problem with his poo, in fact it has slowly decrease his toilet time. The treats are also extremely good but we prefer the twist seeing they last longer. Off course I have a mastiff and it may differ from smaller breeds but if done slowly I recommend Cotswold, yes people may think it’s a bit higher price but again I have an English mastiff and just like if you had an Aston martin you want the best fuel.
The overnight delivery is spot on the food is never deforested when it arrives, it’s very hard to find a negative since we started the last few months.
If I was push for a negative it would be in 18 months I will move to their Enhance range and they do not do a subscription for that range because there is little call for it I was told, but it’s only a £25 increase on what am paying now, it would be nice but it is not a deal breaker seeing the quality of the food.
Maybe having to pay for a freezer just for the dog food is a negative but that’s on me buying an English mastiff which eats over a 1kg food a day.
To conclude; do the research into your breed, then give it a go, just make sure you go slowly with the transfer over, highly recommend.

29 septembre 2025
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Réponse de Cotswold RAW

Good afternoon John, thank you for your valuable feedback regarding yours and Osito's experience with us. This has been shared with the entire Cotswold Raw team who are always eager to hear back from our customers.

Our Enhanced Range is not our most popular range and there are not enough requests to make it available on subscription at the moment. We do apologize for any inconvenience this may cause however you could add our Cotswold Joint Care Supplement to the 80/20 Active Range.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

I ordered

I ordered. It came

26 septembre 2025
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Réponse de Cotswold RAW

Thank you for your feedback Wendy, we are pleased to hear your order arrived.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

Brilliant!

Excellent customer service when my order was slightly wrong (ordered Puppy range, some of the meals received were non Puppy/Active), but resolved ASAP by Emma - and sorted the next day! The meals are superb and my golden retriever Charlie is LOVING them. Will probably take out a fortnightly subscription going forward.
Great company, great quality meals.

26 septembre 2025
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Réponse de Cotswold RAW

Thank you for your valuable feedback, we are pleased to hear your order was resolved and Charlie is loving his meals. We hope to see you again soon.

Kind Regards
Cotswold Raw Ltd

Noté 1 sur 5 étoiles

Large pieces of sharp bone in cat food

Bought a small pack to try our cats on raw food. Did lots of research and this seemed to be highest reviewed company.

Bought the complete cats turkey food.

My cat has had something stuck in her mouth after eating some of the food this morning. Had a look in her food and there was a huge bit of bone in there amongst some other smaller sharp bits. Not impressed in the slightest. Cats have small mouths and this could easily cause them to choke. Thankfully I was around while she was eating and noticed.

Wouldn’t recommend.

10 octobre 2025
Avis spontané
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Réponse de Cotswold RAW

Good morning Rachel,
Thank you for taking the time to review our products. We are sorry to hear that there has been an issue with our cat food.
As we manufacture all our raw meals here, we want to make sure we can provide our clients with a high quality and consistent product.
We do not want to cause any of our customers a surprise when using our food. Thank you for raising it with us directly via email on Friday. We have made a full refund on your order (#184892) and again we apologize you had this issue. Kind regards CR

Noté 5 sur 5 étoiles

Fantastic food

Fantastic food, you can tell tat they use quality ingredients and my dog loves it. Reasonably priced and quick delivery too 🐾

25 septembre 2025
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Réponse de Cotswold RAW

Thank you for your valuable feedback Claire regarding our product and services. We are thrilled to hear Willow is loving it too.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

My cats really like the raw food

My cats really like the raw food, it was delivered quickly and packaged well, still frozen. Will be ordering regularly.

28 août 2025
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Réponse de Cotswold RAW

Thank you for your feedback regarding our product, we are pleased to hear Fabian is enjoying our food. We hope to see you soon.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

Our dogs love it

Our dogs love it! They coats are so shiny after just few weeks of using Cotswold raw food. Happy!

23 septembre 2025
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Réponse de Cotswold RAW

Thank you for your feedback Natalia, we are pleased to hear Tilly is loving our food and her coat is lovely and shiny.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

As a puppy my lab loved this food…

Update
..… salmon oil and bone broth helped the transition to adult food Toby is eating without a fuss and loving it just as much as the puppy mince. Thank you Cotswold raw! …..

My black Labrador has been on Cotswold raw since a puppy and he loves it, as a company they have been amazing we have NEVER had a problem with couriers or defrosted food, top service.
He is now over a year so we are transitioning him slowly to CR adult range and because the mince is chunkier he’s spitting bits out and got rlly fussy unfortunately, he still eats it as a lab he wouldn’t leave food but doesn’t enjoy it as much as puppy mince! Hopefully in a week or so he will love it

8 octobre 2025
Avis spontané
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Réponse de Cotswold RAW

Thank you for taking the time to share feedback with us Josie, we are pleased to hear that each order has been successful without any issues.

You mention that Toby has become a little fussy since transitioning onto the 80/20 Active Range, you could try adding a bone broth, salmon oil or extra vegetables to help entice him.

However, if he prefers the Puppy Range, there is no harm switching back to the Puppy food as the only difference in the products is that the Puppy contain Diaturm (natural wormer) and is minced finer.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

Good quality food with fast delivery…

Good quality food with fast delivery times.

23 septembre 2025
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Réponse de Cotswold RAW

Thank you for taking the time to leave us feedback Neil, we really value your comments and hope to see you again soon.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

Ordering, payment and delivery is easy and fast.

What made my experience great was the ease in your website purchase system. Most of the items I wanted were available and other choices were available. The payment system is easy & quick as is the delivery of my purchase.

23 septembre 2025
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Réponse de Cotswold RAW

Good afternoon Belinda, thank you for taking the time to leave us feedback about your experience purchasing from us. We are happy to hear you found the process quick and easy.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

A very high quality product at a fair…

A very high quality product at a fair price, subscription is reliable and loyalty rewarded. Deliveries are very good also with great service from drivers.

21 septembre 2025
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Réponse de Cotswold RAW

Thank you Alison for your feedback, we are pleased to hear your subscription is working out well and you are happy with our services.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

What a transformation 💛

We have a 12 year old cockerpoo called Dolly who had been suffering with a really poorly belly. Cotswold was recommended by a friend, we would give anything a go for our fur baby.
WOW !!! Amazing results and she absolutely loves it!
Thank you Cotswold 😊

20 septembre 2025
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Réponse de Cotswold RAW

Thank you for your feedback Jo, we are delighted to hear Dolly is thriving on our food and that you have seen a difference. We hope to see you again soon.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

Very happy customer very happy dog, Cotswold raw excellent…

Very happy with Cotswold raw excellent dog food, it’s a very high quality Raw meat 🥩 & my dog loves it, the packaging is sturdy & easy to read , I order in bulk and it is always delivered on time, happy customer 😋

26 juillet 2025
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Réponse de Cotswold RAW

Thank you Natalie for your valuable feedback regarding our products, we are thrilled to hear Zeno is loving our food too.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

Caring for your pet

Brilliant service.
Always polite and obliging.
Thoroughly recommend this company.

19 septembre 2025
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Réponse de Cotswold RAW

Thank you for your feedback regarding our services Sue, we appreciate you taking the time to share this with us.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

Simple to order

Simple to order, quick to deliver and my dog loves the food.

20 août 2025
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Réponse de Cotswold RAW

Good afternoon Lesley, thank you for taking the time to leave us feedback. We are pleased to hear that Laika's food is ordered and delivered in a timely manner.

Kind Regards
Cotswold Raw Ltd

Noté 1 sur 5 étoiles

My overnight order took 4 days to…

My overnight order took 4 days to arrive. All the food had defrosted. The packaging included no ice packs and arrived in a non refrigerated van.

£80 for 7kg of defrosted mince is exceedingly bad value for money.

29 septembre 2025
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Réponse de Cotswold RAW

Thank you Nicholas for taking the time to review our products and service. We are so sorry to hear that the delay with the courier has resulted in this issue. Our team had arranged a resend again yesterday. It is a 2 day service to your postcode. Unfortunately it was booked to despatch us last thursday and then incurred further delays with APC courier over the weekend. Huge apologies and we hope the replacement order will arrive safe and sound tomorrow. If we can help at all please do contact our customer service team on sales@cotswoldraw.com 01386 426 335. Kind regards CR

Noté 5 sur 5 étoiles

Excellent

Excellent company providing quality dog food and fantastic customer service

14 septembre 2025
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Réponse de Cotswold RAW

Thank you for your valuable feedback Joanne regarding our products and customer service.

Have a great day.

Kind Regards
Cotswold Raw Ltd

Noté 5 sur 5 étoiles

Highly recommended

Packaged really well , looks well made and most importantly the dog loved it

10 septembre 2025
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Réponse de Cotswold RAW

Thank you Jamie for leaving us a 5 star review regarding our products. We are really happy to hear your doggie is loving meals time and hope to see you again soon.

Kind Regards
Cotswold Raw Ltd

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