Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Voir plus
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The service provided has been truly supportive and helpful. Moreover, whenever I needed to connect your service you always responded to my messages extremely well. A sincere thank to your service.
I am very happy to provide a review for Countrywide Hearing. They have been absolutely excellent right from the start. Very kind and understanding and arranged everything faultlessly.
Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Audiologiste
- Agence d'assurance
- Compagnie d'assurance habitation
- Magasin d'appareils auditifs
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.
Coordonnées de contact
30 Stanley Street, SA3 4NE, Swansea, Royaume-Uni
- 0330 016 5110
- office@cwhearing.co.uk
- www.countrywidehearing.co.uk
4,9
Excellent
153 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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awful experience but hopefully sorted
We have had an awful experience because of the local audiologist they appointed. My wife has been without an aid that was this company's responsibility for 12 weeks now. They were supposed to deal with the aftercare on behalf of our insurers and have failed us so far. We hope that they sort out future aftercare.
Update:
Issues have been sorted now with a new audiologist appointed and hearing aid repaired and returned. Hopefully all our troubles are now behind us.
17 février 2024
Avis spontané
Réponse de Countrywide Hearing
Thank you for your honest review Mr Rose, and we sincerely apologise for the situation. We are glad to have rectified this for you, please don't hesitate to contact us if you need any further assistance.
Good prompt service to my home
Good prompt service to my home. Unfortunately he brought the wrong colour which I'm wearing. Should be replaced next week.
14 février 2024
Avis spontané
Countrywide hearing were quick and…
Countrywide hearing were quick and efficient in handling the claim. Very helpful and understanding throughout the whole procedure.
thank you
18 janvier 2024
Avis spontané
Réponse de Countrywide Hearing
Thank you for your kind review Mrs Willison, please don't hesitate to contact us if you need any further support.
Sorted Quickly
Our experience with this company was nothing short of excellent From the first call to being supplied and fitted. Staff knowledgeable and helpful .
29 décembre 2023
Avis spontané
Réponse de Countrywide Hearing
Thank you for this feedback Anne, it made our team very happy to hear you had a great experience. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future!
great service12 claim was dealt with understanding lose of hearing aid
claim was handled very quickly it was a problem with no hearing aid
12 décembre 2023
Avis spontané
Réponse de Countrywide Hearing
Thanks Anne, we try our best to get all our customers replaced quickly, as we do understand how difficult it can be without a hearing aid. We really appreciate your feedback. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future.
A very efficient and friendly company
A very efficient and friendly company. My Mother’s insurance claim was sorted out in just a few days. The Audiologist made an appointment and fitted the aids in her home. Very reliable and I would recommend.
28 novembre 2023
Avis spontané
Réponse de Countrywide Hearing
Thank you very much for your feedback Pamela, we hope your mother is happy with her hearing aids. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future.
Organised and efficient
Once the insurance company had decided to refer the claim to Countrywide, this all happened very quickly and smoothly - an appointment was quickly made, at a time that suited me. The expert that came to my house was pleasant, organised and helpful. The aids themselves work well and are exactly what I wanted. I would recommend them to anyone.
28 novembre 2023
Avis spontané
Réponse de Countrywide Hearing
Thanks John, what lovely feedback to receive! Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future.
Insurance hearing aid replacement
Excellent communications and prompt service throughout the process. Painless. Well done.
16 novembre 2023
Avis spontané
Réponse de Countrywide Hearing
Thanks Roy, we really appreciate your feedback. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future!
everything went good.
everything went good and smoothly and got all the answers to my questions with positive feedback and if I need to know more I just have to call or email my agent
top marks for me A++
20 novembre 2023
Avis spontané
Réponse de Countrywide Hearing
Thanks Mr Holbrooke, this made us smile! Definitely do get in touch with your Audiologist or us at Countrywide Hearing on 0330 016 5110 if you need any help in the future!
I was very pleased with the service I…
I was very pleased with the service I received. Everyone was most helpful and answered all my questions.
14 novembre 2023
Avis spontané
Réponse de Countrywide Hearing
Thanks Barbara we really appreciate your feedback. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future!
Excellent service and comprehensive…
Excellent service and comprehensive checks that everything was OK
10 novembre 2023
Avis spontané
Réponse de Countrywide Hearing
Thanks John, we really appreciate your feedback. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future!
Great service!
At every stage, from arranging the appointment to the fitting of the hearing aids it was a great experience
31 octobre 2023
Avis spontané
Réponse de Countrywide Hearing
Thanks David, we really appreciate your feedback. Please don't hesitate to get in touch if you need any help in the future.
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