The cover for my outside high table arrived today & fits perfectly, the measurements were exact. We couldn’t be happier with the cover & after trying other outlets nothing fitted, I saw on social m... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Initially cautious about using online ordering for custom covers especially given the cost. However I have been pleasantly surprised at the overall quality of the material, workmanship and ease of pro... Voir plus
L'entreprise a répondu
How easy it was to order being the first time order You kept up to date at every stage of the process it arrived safely the workman shit was great very impressed we will be happy to use this busine... Voir plus
L'entreprise a répondu
The covers arrived and were perfect. This particular order was to replace my first order of table covers that lasted 6 years on a roof top terrace, exposed to all the elements. These covers protected... Voir plus
L'entreprise a répondu
4,5
Excellent
368 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I went by the instructions online
I went by the instructions online , my measurements weren’t exact but cover turned up and fitted perfectly. Quality is good. Well done .
22 décembre 2025
Avis spontané
Réponse de Covers&all
Hey Scott! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Réponse de Covers&all
Hey Jenny! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivery was very quick
Delivery was very quick - arrived earlier than expected. I am so happy with the quality of the daybed cushion, that I have ordered more cushions for the New Year.
11 décembre 2025
Avis spontané
Réponse de Covers&all
Hi Lindsey, Thank you for sharing such wonderful feedback. We’re delighted to hear that your order arrived earlier than expected and that you’re so pleased with the quality of your daybed cushion. We truly appreciate your continued trust and are grateful for your New Year order as well.
Terrible customer service
Wouldn’t add my business name to the e invoice after purchase so I couldn’t claim back my insurance.
19 décembre 2025
Avis spontané
Réponse de Covers&all
Hi Sonya, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Réponse de Covers&all
Hey Phil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy and timely process to acquire a…
Easy and timely process to acquire a custom built cover.
11 décembre 2025
Avis spontané
Réponse de Covers&all
Hey James! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All aspects fantastic
Ease of ordering, communication was great and delivered on time without any fuss
10 décembre 2025
Avis spontané
Réponse de Covers&all
Hey Dids! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quality product
Quality product. Ordered exact size of item to be covered. Manufacturer adds their “leeway” to allow easy fitting/removal. Result- a perfect fit. If you are nervous about ordering, put your mind at rest. Was kept informed of progress and item was delivered expediently
11 décembre 2025
Avis spontané
Réponse de Covers&all
Hey Kevin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Lost Order - no help, no care
After package was despatched from India it disappeared. Despite persistent entreaties to Coversandall to liaise with the courier, no real or genuine assistance was provided. This was my second order from Coversandall. Never again.
12 décembre 2025
Avis spontané
Réponse de Covers&all
Thank you for sharing your feedback. We sincerely apologize for the experience you described. Our records indicate that the order has been delivered, and we hope it has been received and is satisfactory; your comments regarding the delivery and support experience have been noted and will be reviewed to improve our processes moving forward.
Always reliable
Love the custom cover I had made for an outdoor side table. It fits perfectly and had a carry bag to pack it into .
29 novembre 2025
Avis spontané
Réponse de Covers&all
Hey Kim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Rolls Royce service and quality
We ordered a pizza oven cover for an unusual machine and loved the clear dimension measuring instructions and diagram provided on the website. They even emailed us to confirm some details that they were not sure about. The result? A bespoke cover using top materials, fitting perfectly and delivered promptly. You don’t get this sort of personal service any more! What a wonderful “old school” company that prides itself on excellent service, yet utilising all the modern technologies to provide a top class product at a VERY REASONABLE cost. Use them!!!
15 novembre 2025
Avis spontané
Réponse de Covers&all
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Inaccurate measurements
Cover arrived 2-3cm larger than the measurements provided. Doesn't sound like much, but it's the difference between a nice, snug fit and the cover flapping around in the wind, making a lot of noise and looking untidy
10 décembre 2025
Avis spontané
Réponse de Covers&all
Hello Dave, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Where do I start ?
Where do I start ?
They sent me a cover when I ordered a cover and insert.
Then I only had an AI response 4 times in a row.
It gets worse but I haven't got the time and probably you haven't either.
2 décembre 2025
Avis spontané
Réponse de Covers&all
Hi Russell, Please accept our sincere apologies for the significant errors with your order (missing insert) and the frustrating experience with our initial support, we regret the inconvenience.
We have taken immediate action to rectify this:
Resolution: A replacement order for the missing insert has been issued.
Next Step: A payment link for the due amount has been sent to your email. Kindly complete this payment so we can dispatch your full order immediately.
We value your business and are dedicated to ensuring you receive the complete, correct product. Please check your email for the payment link to proceed.
You are asking for my experience when I…
You are asking for my experience when I don’t have the product and have emailed to ask where they are and no response
All sorted now - issue was the delivery company not the supplier. Now have the products and they are great… rating now changed from 1 to 4
7 décembre 2025
Avis spontané
Réponse de Covers&all
Hello Richard, we are sorry for the inconvenience caused. Upon checking the order tracking details, we can see that the package was delivered on December 05 at 12:31 P.M. at the front door. Our team has contacted you via email to share the details and address your concern. We will also make sure to consider your feedback regarding the service to help improve the customer experience.
Great interaction with your team
Great interaction with your team. Very helpful suggestions. Covers arrived and were to spec.
1 décembre 2025
Avis spontané
Réponse de Covers&all
Hey Jan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Poor customer relations
how dare you ask for a review when the package has not even arrived, the initial delivery date provided was 1 December, it was then changed to 4 December, when the package did not arrive on 4 December (without any further notice from the courier - to whom I had requested delivery updates), I followed up with you and you repeated it was due on 4 December and offered no update on timing. It is supposed to be arriving on 8 December - hah I'll believe when I see it
7 décembre 2025
Avis spontané
Réponse de Covers&all
Hello Linda, we are sorry for the inconvenience caused. We always strive to deliver packages on time. Your order was shipped on schedule; however, due to some unavoidable circumstances on the carrier’s side, it got delayed in transit. Please be assured that our team is reaching out to provide you with an update. We truly appreciate your feedback and will consider it to improve the customer experience.
Great fit, and great quality product
Really good communication throughout, including confirming dimensions on a couple of occasions. I was really surprised and impressed by how much care they take with a relatively low value order.
An earlier review commented on a "sloppy" fit due to the standard extra 2.5cm added, but it's worth noting that you can request anything you need. I ordered covers for an amplifier and streamer that are both sited in a piece of furniture with minimal clearance to the sides, so I requested NO excess and no back panel to enable the covers to be slid on while cables are still attached.
Both covers were produced perfectly to my requested dimensions, slide comfortably onto the units from the front, and look great. Very happy.
25 novembre 2025
Avis spontané
Réponse de Covers&all
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am yet to receive my order
I am still to receive my order, and have asked for an update from the company. I have not yet had any reply as to when my order may arrive. The website is somewhat misleading as it is designed to give the impression that products are manufactured in Australia, which they evidently are not. I would have found a local company to make my cover had I read more carefully.
4 décembre 2025
Avis spontané
Réponse de Covers&all
Hello Size, we are sorry for the inconvenience caused to you. We can see that our team has contacted you with an update and the product has now been delivered. However, we will certainly take your feedback into consideration to improve the customer experience.
Moreover, we are a registered business in Australia, and all our products are manufactured in India; this information is also mentioned on the website for customer reference.
I ordered cushion covers for outdoor…
I ordered cushion covers for outdoor lounge and are very happy them, good quality , good price and fairly quick delivery
1 novembre 2025
Avis spontané
Réponse de Covers&all
Hey Lee! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers were exactly what I ordered and…
Covers were exactly what I ordered and happy with the quality.
You guys send way too many emails post order though !
28 novembre 2025
Avis spontané
Réponse de Covers&all
Hi Paul, Thank you for your feedback! We're so glad to hear that the covers were exactly what you ordered and that you're happy with the quality.
We appreciate you bringing up the issue with the email notifications. We understand how too many emails can be overwhelming, and we’re working on ensuring our communication is more streamlined. If you'd like, we can adjust your preferences so you receive only the most relevant updates going forward. Just let us know!
Thanks again for your support, and we look forward to serving you in the future!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.