They arrived promptly, carefully dismantled my bed, and then reassembled it at my new location. They were really careful with my mattress.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Cross Country Movers gave us a lower quote, then ask much higher price at moving spot including both start and end places. It's very very frustrated. We went through a horrible experience! We reques... Voir plus
The company provided me with an incredible experience! Making the reservation was simple, and the movers were prompt, amiable, cautious and well prepared. The teams extra effort was much appreciated.... Voir plus
Over the years, I've used a lot of movers and packers, but Cross Country Movers is one of the best movers. Professional and excellent team work.
À propos de l'entreprise
Écrit par l'entreprise
With nearly 10 years of service under our belts, Cross Country Movers has moved all its customers with ease and precision. Our family owned business, operates out of Philadelphia and prides itself of positive reviews, great service and happy customers. Cross Country Movers has a slew of moving services tailored to fit your moving needs and your move will be completed by our highly trained and professional staff who are able to pack move and unpack your home so you have less to worry about.
Coordonnées de contact
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
DO NOT DO THIS
Do yourself a favor and don't believe any of the positive reviews that are obviously written by ChatGPT. We were quoted for far less money than what we were expected to pay. We were charged an additional $2000 because they never checked with us beforehand if our apartment complex would allow a semi on the property, which they did not, even though I gave them exact dimensions and told them a 10ft U-Haul would suffice. They charged us extra because they had to move our stuff from the semi into the u-haul, which they should'e used to begin with. On top of that some of our boxes were soaking wet with items covered in mold. The people I spoke with were rude and unprofessional. Cheaper does not mean better, especially in this case.
Choosing Cross Country Movers turned…
Choosing Cross Country Movers turned out to be a great decision. The crew was on time, organized, and handled every item with care. The entire moving process felt smooth and well managed, even over a long distance. Their communication and professionalism really stood out, making everything much less stressful. All belongings arrived safely and in perfect condition.
Cross Country Movers provided a smooth…
Cross Country Movers provided a smooth and stress-free moving experience. The team was professional, punctual, and handled everything with great care. Communication was clear throughout the process, and all my belongings arrived safely.
From start to finish the move went…
From start to finish the move went smoothly. The team arrived on time and stayed focused until the job was completed. I appreciated how carefully they handled heavy furniture and delicate boxes. It made the entire experience stress free.
Very impressed with the service I…
Very impressed with the service I received. Scheduling the move was simple and communication stayed clear throughout the process. The movers worked quickly and handled my items responsibly. Everything arrived exactly as it was packed.
Cross Country Movers made my long…
Cross Country Movers made my long distance move much easier than expected. The crew was polite, hardworking and very careful with my belongings. They wrapped the furniture properly and ensured everything was placed in the correct rooms at the new house.
I had a great experience with this…
I had a great experience with this company during my recent relocation. The movers arrived prepared and organized the entire process from loading to delivery. My fragile items were packed securely and nothing was damaged. The whole move felt well managed.
I recently completed a long distance…
I recently completed a long distance move and chose Cross Country Movers after doing a lot of research. From the first conversation, the process felt organized and transparent. The team explained how the move would work and answered every question patiently. On moving day, everything started right on schedule and the crew handled the packing and loading very carefully. My furniture and fragile items were wrapped properly and secured inside the truck. When the delivery arrived, everything was in great condition. Moving can be stressful, but this experience felt smooth and well managed from start to finish.
At first
At first, moving to a different state seemed intimidating, but Cross Country Movers handled everything with ease. Each piece of furniture was handled with care and efficiency by the team. Everything arrived without incident, and the transfer was finished on time. Their professionalism is greatly appreciated.
Spectacular!
Awesome service for price I paid. They came and picked me up yesterday and had me delivered 300 miles away within 24 hours. They dropped everything off this morning and set up my all my furniture before lunchtime. 10/10 service
Great service from start to finish.
I hired these guys to help me with a move from Florida to New Jersey. I am beyond thrilled with the service I received. They packed, shipped and delivered all of my belongings in less than a weeks time. Hans and his guys were polite, and professional. I wouldn't hesitate to recommend them to anyone.
Untrustworthy, Low Quality Customer Service
My move with Cross Country Movers was the worst experience I’ve ever had with any service provider, and I strongly urge anyone considering them to stay far away. Nearly every aspect of this move was a disaster—from the condition of my belongings to the customer service.
When my items finally arrived, they were in horrifying shape. There was rat poop and urine all over multiple boxes, clear chew marks, and even mold covering items.
Electronics were broken, screens were cracked, and many boxes were crushed beyond recognition. The condition was not only unacceptable but unsanitary and hazardous.
Customer service was just as bad. The salesman, promised he would be with me “from start to finish,” but as soon as he locked in the deposit, he disappeared. He quoted me a low price upfront, then the movers increased the cost for every tiny thing—like the distance from my door to the truck, 1 flight of stairs, etc.
The salesman bragged endlessly about their Department of Transportation record and their “elite drivers,” while steering me away from negative Yelp and Google reviews and only pointing me to Trustpilot, which was pretty sketchy to begin with.
The fulfillment manager, was slightly better but still unhelpful. I had to reach out repeatedly just to get basic updates.
The irony is that the only good part of this entire nightmare was the actual movers at pickup and delivery; those guys worked hard and were respectful. Everything else—the customer service, the communication, the pricing, the storage, and the company culture made this move not worth it.
If there was a 0 rating it would be…
If there was a 0 rating it would be this. The company quoted low but raised prices before and while packing. We were told that our belongings would not fit on one truck and was charged for a separate truck but when delivered it was all on one truck. Took 27 days to deliver and all boxes were crushed. Most of our belongings were crushed or broken.
Cross Country Movers provides TERRIBLE service!
Cross Country Movers gave us a lower quote, then ask much higher price at moving spot including both start and end places. It's very very frustrated. We went through a horrible experience! We request that please refund $300 to us.
Estimate No: CC8405990
Regarding competence and efficiency
Regarding competence and efficiency, my movers were unparalleled in my experience. They handled the heavy load of my heavy furniture with ease.
Kept my rugs clean
Kept my rugs clean! Rolled them up carefully and made sure they weren't dragging on the ground.
Every box had clear
Every box had clear, bold labels, and they categorized them by priority, so unpacking was a breeze.
They arrived promptly
They arrived promptly, carefully dismantled my bed, and then reassembled it at my new location. They were really careful with my mattress.
The movers showed up right on time and…
The movers showed up right on time and did an amazing job at moving all my furniture into my new home in NY. They were incredibly friendly and handled all my things with care. If you’re looking for movers go with this company and ask for these two gentlemen. Top notch service!
The company provided me with an…
The company provided me with an incredible experience! Making the reservation was simple, and the movers were prompt, amiable, cautious and well prepared. The teams extra effort was much appreciated.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








