Very impressed with the quality of the Roseview sash windows I have had fitted & the service from start to finish. When I visited the showroom, James Maggs was very knowledgeable, helpful & patient... Voir plus
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Great support from Nigel at the showroom when looking at window options for our project. Jason, Tom and Kev M were fantastic on the installation day setting out a clear plan, minimising disruption and... Voir plus
L'entreprise a répondu
Had a very good experience with this company . I had integral blinds fitted into my existing bi fold doors . I’m very happy with the result. During the process the company kept me informed at all time... Voir plus
L'entreprise a répondu
Had the 3-J's in today - Jason, Jamie & Jack and what a superb job they did! Fantastic work all done in a day with a great and thorough clean up afterwards. Very professional.Well done!
À propos de l'entreprise
Écrit par l'entreprise
Double glazing window & conservatory supplier Crystal Clear fit new doors, conservatories & aluminium & pvc windows in Bristol, Bath, Thornbury & Portishead
Coordonnées de contact
24 EMERY ROAD, Brislington, BS4 5PF, BRISTOL, Royaume-Uni
- 01179717880
- enquiries@crystalclearbristol.co.uk
- www.crystalclearbristol.co.uk
4,6
Excellent
305 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Crystal Clear 10/10
Shaun & Ash from Crystal Clear came today to fit 4 windows to the front of the house.
They worked so hard in the full sun but kept going. They have done a fantastic job, can't fault them. Workmanship perfect, friendly, tidy and respectful. They cleared up all the mess and even checked the driveway scrupulousy for any screws lying around. So pleased, would definitely have them back and recommend 🙂
16 juillet 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you so much for your fantastic review and for awarding us 10/10!
We're delighted to hear that you're so pleased with your new windows and the service you received. Shaun and Ash will be thrilled to know that their hard work, attention to detail, and commitment to leaving everything clean and tidy made such a positive impression—especially while working in the full sun.
It's wonderful to hear that you're happy with the quality of the workmanship and that you would recommend us to others. We'll be sure to pass your kind comments on to Shaun and Ash.
Thank you for choosing Crystal Clear. We really appreciate your recommendation and look forward to helping you again with any future home improvement projects.
Great product and service
Great support from Nigel at the showroom when looking at window options for our project. Jason, Tom and Kev M were fantastic on the installation day setting out a clear plan, minimising disruption and leaving everything clean and tidy. Did a great job and delighted with the end results! Thank you!
9 juillet 2026
Réponse de Crystalclearbristol
Thank you for your fantastic review.
We're delighted to hear that you had such a positive experience with us from start to finish. It's great to know that Nigel was able to help you choose the right windows for your project and that Jason, Tom, and Kev M delivered a smooth and professional installation.
We're especially pleased that the team kept disruption to a minimum, left everything clean and tidy, and that you're delighted with the finished result. We'll be sure to pass your kind comments on to everyone involved—they'll really appreciate the recognition.
Thank you for choosing Crystal Clear. We hope you enjoy your new windows for many years to come, and we look forward to helping you again in the future.
Very pleased
Very pleased! Good communication from start to finish which is rare nowadays, the product looks great and the workmanship was good. A second visit was required to fit an additional piece and this was done with no issues keeping us fully informed.
Always nervous using a window company after a previous bad experience with another firm but didn't need to be with Crystal Clear. Thank you.
1 juillet 2026
Réponse de Crystalclearbristol
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that you were pleased with both our communication and the quality of the finished product. Keeping our customers informed throughout every stage of the process is something we take great pride in, so it's fantastic to know that this made a positive difference to your experience.
We're also glad we could quickly arrange the second visit to complete the additional work without any inconvenience. After hearing about your previous experience with another company, it means even more to know that we were able to restore your confidence.
Thank you for choosing Crystal Clear. We truly appreciate your kind words and your trust in us, and we hope you enjoy your new windows for many years to come.
Great service from showroom advice to…
Great service from showroom advice to fitting.Steve and Tom did an excellent job fitting our internal door. Very pleased with the result.
6 juillet 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you for your wonderful review.
We're delighted to hear that you were pleased with the service you received, from the advice in our showroom right through to the installation of your new internal door.
It's great to know that Steve and Tom did an excellent job and that you're so happy with the finished result. We'll be sure to pass your kind comments on to them—they'll really appreciate the recognition.
Thank you for choosing Crystal Clear. We hope you enjoy your new door for many years to come, and we look forward to helping you again in the future.
Excellent Service
We were very pleased with the service we received from start to finish, from visiting the showroom to installation.
Arron and Charlie did the installation on Thursday and Friday morning they did a fantastic job, on Friday we also had Ash and Harry attend too, who also did a great job. We like to thank them very much.
24 juin 2026
Réponse de Crystalclearbristol
Thank you for your wonderful review.
We're delighted to hear that you were pleased with the service you received from start to finish, from your visit to our showroom through to the installation.
It's fantastic to know that Arron and Charlie did such a great job with the installation, and that Ash and Harry also contributed to making the experience a positive one. We'll be sure to pass your kind thanks and comments on to the team—they'll really appreciate the recognition.
Thank you for choosing Crystal Clear. We hope you enjoy your new windows and doors for many years to come, and we look forward to helping you again in the future should you need us.
Top company
Very professional right from the start
2 men worked on the hottest day of the year a credit to your company would recommend and use again
25 juin 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you so much for your kind review.
We're delighted to hear that you found the whole experience professional from start to finish. It's especially rewarding to know that our installation team made such a positive impression, particularly while working in such challenging conditions on one of the hottest days of the year. We'll be sure to pass your kind comments on to them—they'll really appreciate the recognition.
Thank you for your recommendation. It means a great deal to us, and we look forward to helping you again in the future.
Crystal Clear Bristol fitted our new…
Crystal Clear Bristol fitted our new showroom doors and windows this week.
From beginning to end of the process it worked well from measuring to fitting.
Thanks Lou and Harry (and the team) for getting a 2 day job finished in a day to minimise disruption.
18 juin 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you for your fantastic review.
We're delighted to hear that everything went smoothly from the initial survey and measuring through to the installation of your new showroom doors and windows. Providing an efficient and professional service from start to finish is something we strive for on every project.
A special thank you for recognising Lou, Harry, and the team. They'll be pleased to hear that their hard work and effort to complete the installation in a single day helped minimise disruption to your business.
We appreciate your trust in Crystal Clear Bristol and hope you enjoy your new showroom installation for many years to come.
Standard of work and the installers were excellant
We had some origin doors fitted by Steve and Tom from Crystal Clear and we were really pleased with the doors themselves and the professional way that they were installed. Can thoroughly recommend not only the product, but the installers. Please pass our thanks on to the guys!
11 juin 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you're so pleased with your new Origin doors and that the installation met your expectations. Steve and Tom take great pride in their work, so it's fantastic to know that their professionalism and attention to detail made such a positive impression.
Your recommendation means a great deal to us, and we will certainly pass your thanks on to the team. We hope you enjoy your new doors for many years to come.
Thank you for choosing Crystal Clear.
Friendly and professional service
Friendly and professional service. They were great to work with from showroom to install and our French doors look amazing. Steve A and Tom did a fantastic job.
4 juin 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you for your wonderful review. We're delighted to hear that you had a positive experience with us from your initial showroom visit right through to the installation.
It's fantastic to know that you're so pleased with your new French doors and that Steve A and Tom did a fantastic job. We'll be sure to pass on your kind comments to them.
Thank you for choosing Crystal Clear. We hope you enjoy your new doors for many years to come and look forward to helping you with any future home improvement projects.
Great Sales and Installation but let down by lack of communication
Second time using Crystal Clear as very impressed the 1st time around. This time Nigel in Sales was excellent. Very supportive and helpful. This morning two members of the installation team turned up at the front door whilst I was on a work call. They had come to fit our new patio doors. Jason and Jamie (the fitters) were excellent (nice guys) and have done a really great job. There is however a "but" here - the installation team turned up but no-one in the customer service team had communicated anything to tell us they were coming (we had been estimated mid June). So in summary - great start and end to the process but zero points for essential communication. I did have to adjust my day which was inconvenient and if it had been tomorrow we would both have been in the office and poor Jason and Jamie would have been left standing outside.
3 juin 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you for taking the time to share your feedback and for choosing Crystal Clear again.
We're delighted to hear that Nigel provided excellent support throughout the sales process and that Jason and Jamie delivered a high-quality installation of your new patio doors. We'll be sure to pass on your kind comments to them.
We are, however, very sorry to hear about the lack of communication regarding your installation date. We completely understand how frustrating and inconvenient this must have been, particularly when it required you to rearrange your working day at short notice. Clear communication is an essential part of the service we aim to provide, and it's disappointing to learn that we fell short on this occasion.
Your feedback has been noted and will be shared with our customer service team so we can review our processes and help ensure this doesn't happen in the future.
Thank you again for your honest review. We're pleased that you are happy with the finished result, and we appreciate you bringing this issue to our attention.
Good customer service
Good customer service, listened to our requirements and were professional throughout initial meeting, delivery and fitting
12 mai 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you for your kind review. We're delighted to hear that you were happy with the service you received from start to finish.
Taking the time to listen to our customers' requirements and delivering a professional experience throughout the consultation, installation, and fitting process is something we take great pride in. It's wonderful to know that this was reflected in your experience.
Thank you for choosing Crystal Clear, and we hope to be of service again in the future.
Poor aftersales
I find Crystal clear windows aftersales poor as I have had two problems since 23 November 2018 that are still unsolved. Broken double glazed unit and damp entering at window seal.
18 mai 2025
Avis spontané
Réponse de Crystalclearbristol
Thank you for your feedback. We are sorry that you feel let down by our aftersales service.
However, we feel it is important to clarify the circumstances surrounding this matter. As soon as you made us aware of the failed sealed unit, we arranged to address the issue. During our discussions, you advised that the problem had been present for some time but had not previously been reported to us. You also raised other potential concerns which, likewise, had not been brought to our attention before.
As outlined in our terms and conditions, any issues should be reported within 30 days of discovery so that they can be investigated and resolved promptly. Despite this, and as a gesture of goodwill, we have agreed to replace the failed sealed unit free of charge.
With regard to the additional issue you reported, this will be inspected and assessed by our engineer during the scheduled visit to replace the sealed unit.
Given that we have responded promptly once notified and have agreed to carry out remedial work at no cost, we are disappointed by the 1-star rating and do not feel it accurately reflects the support we have provided in this case.
Always had our windows from them.
Always had our windows from them.
Good, professional frendly people ,
The fitters do a great job nothink is to much trouble for them they are helpfull and professional , and friendly and do a top job .
28 avril 2026
Réponse de Crystalclearbristol
Thank you for your continued support and for your lovely review. We’re so pleased to hear you’ve consistently chosen us for your windows over the years.
It’s great to know our team’s professionalism, friendliness, and helpful approach made such a positive impression. We’ll be sure to pass your kind comments on to the fitters — they’ll really appreciate it.
Thank you again for your trust in us, and we look forward to helping you again in the future.
Crystal Clear continue to maintain high standards.
Jason and J did a professional and efficient job replacing a French windows, back door and double glazing unit replacement. They were pleasant , polite and accommodating.
The work was competitively priced up by the experienced team at Brislington ( Norman) and measured in detail shortly ( Simon) after. The manufacturing work was estimated precisely and a two day installation date offered, accepted and fulfilled. This is the3 rd time I have used Crystal Clear since 2915 for replacing all my wooden windows. They continue to offer a first class competitive service, and are Bristol based.
28 avril 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you so much for your continued trust and for taking the time to share such a detailed review. We’re delighted to hear that you were pleased with the work carried out by Jason and J, and that the whole process—from quoting and measuring through to installation—met your expectations.
It’s especially rewarding to know you’ve chosen us multiple times over the years. Your continued support means a great deal to the entire team.
We’re proud to offer a reliable, competitively priced service, and it’s fantastic to hear that reflected in your experience. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Thanks again for your recommendation!
We had all of our windows and our patio…
We had all of our windows and our patio doors replaced with Crystal Clear. It was a great experience overall. The team were quick to get us measured up and provide a quote and then production of the windows and doors was also quicker than expected! Installation was great and we have really noticed the difference. The house is a lot quieter and warmer now, which is fantastic! I'd very happily recommend Crystal Clear to anybody looking to replace their windows or doors.
13 avril 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you so much for your kind words! We’re delighted to hear that you had a great experience with us from start to finish. It’s fantastic that you’re already noticing a difference in how quiet and warm your home feels—that’s exactly what we aim for.
I’ll be sure to pass your feedback on to the team, who will really appreciate it. Thanks again for choosing Crystal Clear and for your recommendation—it means a lot!
Excellent products and service
This was a great experience from start to finish. The showroom has a wide range of products and the salesperson was helpful without being pushy, answering all of my questions, as he did when he visited to produce a quote. The installers were friendly and no trouble at all, cleaning up well afterwards and doing a really good job. There was an issue with my bay window which was only discovered after they started work but they fixed it without complaint. They had been supplied with the wrong handles and there was a (very small) scratch on one side of the frame but these were fixed within a few weeks. After the double glazing was fitted there was a noticeable drop in noise levels from outside and I was able to turn down the heating! I wouldn't hesitate to recommend Crystal Clear - not only is the product excellent, the fitting and customer service was excellent too.
23 mars 2026
Réponse de Crystalclearbristol
Thank you so much for your kind review and for taking the time to share your experience. We're delighted to hear that you were pleased with the entire process, from visiting our showroom and receiving your quote to the installation itself.
It's great to know that our team were helpful, friendly, and respectful in your home, and that you’re already noticing the benefits of the new double glazing with reduced noise and improved warmth.
We also appreciate your understanding regarding the bay window issue and the handles supplied in error, and we’re glad we were able to resolve everything quickly for you.
Your recommendation means a lot to us, and we’re very grateful for your support. If you ever need anything in the future, please don’t hesitate to get in touch.
Best regards,
Crystal Clear Team
A great service
A great service. First Adam was really informative about my specification which was really helpful. I have just had the work completed today by Aaron and Charlie - They are a credit to your company! On time, polite and did a great job - including cleaning up after! Thank you
26 mars 2026
Avis spontané
Réponse de Crystalclearbristol
Thank you so much for your kind words!
We’re really pleased to hear that you had a great experience from start to finish. Adam will be glad to know his guidance was helpful in shaping your specification, and we’ll be sure to pass on your lovely feedback to Aaron and Charlie as well—they’ll really appreciate it.
It’s fantastic to hear they were punctual, polite, and left everything tidy after completing the work. We take a lot of pride in delivering that level of service.
Thanks again for choosing us—we truly appreciate your support!
Straight forwards and helpful to work…
Straight forwards and helpful to work with from choosing our patio doors, picture window and roof lights through to delivery, installation and after sales service. Reliable, high quality and longstanding business so I would say are a reasonable option to consider .
10 mars 2026
Réponse de Crystalclearbristol
Thank you for your kind review! We’re really pleased to hear that you found the whole process straightforward and helpful, from selecting your patio doors, picture window, and roof lights right through to installation and aftercare.
It’s great to know our reliability and quality stood out to you—that’s exactly what we aim to deliver on every project. We truly appreciate your recommendation and your trust in our business.
If you ever need anything in the future, we’re always here to help!
We had three doors put in and they look…
We had three doors put in and they look fantastic the lads who fitted them were friendly and professional and did a great job and we were very happy with the price of the doors
3 mars 2026
Réponse de Crystalclearbristol
Thank you for your lovely feedback! We’re delighted to hear that you’re so pleased with your new doors and that they’ve made such a great impression.
It’s especially great to know our fitting team were friendly and professional and delivered a high standard of work—we’ll be sure to pass your kind comments on to them. We’re also glad you felt the pricing was fair and offered good value.
We really appreciate you choosing us and taking the time to share your experience!
Good local company
This local company was recommended by a neighbour and we were very pleased with our new kitchen windows. Steve and Louis arrived promptly and completed the work efficiently and in good time. They managed to pick the only dry day we had had in weeks! They left everything in good order and put back my blinds, which I would have struggled with.
4 février 2026
Réponse de Crystalclearbristol
Thank you so much for your kind review and for choosing us — we really appreciate the recommendation from your neighbour too!
We’re delighted to hear that you’re pleased with your new kitchen windows and that Steve and Louis looked after everything so well. Timing the one dry day was definitely a bonus! We always aim to work efficiently while leaving everything tidy and exactly as we found it, so it’s great to know the small details, like putting your blinds back up, made a difference.
Thank you again for your lovely feedback — it means a lot to the whole team.
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