Crytec Power Avis 

Ordered and with me within a couple of days...

Great service as usual. Products arrive quickly and are of great quality for the price.

Bought a generator which failed just after a year. Company haven’t wanted to know. The carburettor has obviously failed, but they won’t even advise where I can get a replacement part.
Shocking after service, avoid at all costs

Rapid response to my email enquiry.
Item arrived very promptly and any issues were resolved very efficiently

Really helpful staff. The machine we purchased is amazing. Great price for its ability.

Quality product and quick, efficient service.

Excellent product and well priced

Everything delivered on time & delivery instructions were adhered to

Service was great and the 7 tonne log splitter has been great.

Great service and price

R300iS inverter generator.
Starting isn't the problem but keeping it running is. It starts and runs for a few seconds then dies. Repeat 50 times before it finally continues to run. Shame as I bought it just over a year ago and only used it twice but now I need it every month for my lads kart racing. I did put fresh E5 petrol in and this has happened all weekend - 8 times. Not the best advert in the paddock when others see me pulling the cord 50 times!

Appalling customer service. Promised replacement of a faulty component 3 months ago. Still no part and emails ignored. Same when a component failed when I bought the machine. Would never use again.

Excellent product and does exactly what is required. Cuts down a lot of time cutting logs and holds logs good

Really good service and delivery

Great price, prompt delivery, works well.

Purchased a powered self loading barrow and I have had no end of bother with it, required a new battery immediately after a few hours of work which Crytec kindly supplied FOC, then the throttle cable snapped, again replaced FOC. Now after 14 hours of work battery issues again, I have sent a video as requested but no return phone calls disappointing service when spending over £5k on the equipment. I would be looking elsewhere for better customer service.

I ordered my log burner on Monday and I had it by Thursday! Postage was included and it came in a little wooden crate on a pallet but the delivery man was very helpful. I was nervous about purchasing as the price seemed too good to be true but I am really happy I ordered from them. 10/10

Item, arrived safely,
The fuel and choke symbols are the wrong way round, once i sussed this out and finally got it to start, the engine speed had been set so fast it sounded like it was about to explode.
Now adjustments have been made it seems to be okay.

Great communication and delivery as agreed to avoid certain date.
Since have the cr400 chipper for nearly a year I can now leave a good review, with a few points to note.
The machine is very loud, you will need ear defenders and warn neighbours.
It will manage branches up to 50/60mm with no problem, always feed thick end first and if there are a lot of leaves be aware they can clog the feed as there are no strong stems to pull them through,it seems to be a good idea to have sacrificial push sticks on hand to help.
Always use thick gloves as the vibration of the branches being fed in can feel quite violent.
Points to note, any small twigs or chips left in the feed shute when you shut down can quite easily stop the drum rotating on start up and damage the drive belts.
The bolts holding exhaust guard work loose and fall out.
The bracket holding the electrical connection box has sheared of from vibration fatigue
Having said all that a great machine that does a great job, and I would buy again and recommend this machine and company

Bought a wood chipper six months ago absolutely fantastic service collected within the day and also buy blades from the company fast delivery great service brilliant Ant the handy man Nottingham