Jessica Murphy was amazing to deal with. Very quick responses, always available. She was very helpful, guided us through anything that came up during the process with ease. Very happy customers, could... Voir plus
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Lisez les avis des autres
As a first time user of a remote solicitor along with app technology, I was unsure of what to expect. My experience with CTW left with me with no regrets though. The whole service from Nirveer, Xant... Voir plus
L'entreprise a répondu
The company was very professional and the solicitor Chloe Waller who handled our case did such an excellent job and made things go so smoothly for us and was very helpful when we needed h... Voir plus
L'entreprise a répondu
Rochelle looked after me throughout the process of buying my first home and was fantastic - I'd recommend Cook Taylor Woodhouse to anyone who is looking for a solicitor. It was lovely to put a face to... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London
Coordonnées de contact
12 High Street Dartford, DA1 1BY, Kent, Royaume-Uni
- 01322 282080
- swarren@ctwsolicitors.co.uk
- www.ctwsolicitors.co.uk
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A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Cook Taylor Woodhouse were brilliant…
Cook Taylor Woodhouse were brilliant for us buying our first home. Massive thank you to Jessica Murphy who made the process go through smoothly. Jessica was always on hand to answer any questions we had, and she helped us get the sale over the line quickly. Thank you, Jess, you were brilliant and I would recommend you to anyone. Kelsey & Charlie

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Lavona from Cook Taylor Woodhouse…
Lavona from Cook Taylor Woodhouse handled our move superbly. Always answering the phone helping us to move swiftly. We wouldn't go any where else. Very professional reliable and easy to talk too.

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House move
Would highly recommend Andrew and Harvey who helped during the process. They responded very quickly to any questions by email. Making the whole process as smooth as possible. Would definitely use again

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The service was excellent
The service was excellent! We had some extremely difficult and unpleasant issues that cropped up, but CTW were honestly great, always acted in our best interests, kept us informed, fantastic at problem solving to ensure we could still proceed. Would highly rate and recommend.

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Eve Bradshaw fantastic
As we all
Know buying and selling properties are stressful. If your legal team are good then this level of stress is decreased. I have to say that Eve Bradshaw and the team at CTW were brilliant. Eve would responded back to the queries I had quickly and effectively. This gave me the reassurance that I was in good hands. Eve’s work ethic is robust and diligent. Thank you Eve and the team at CTW. I would definitely recommend them and use this solicitors again.

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Excellent Service from Amreet
I had a great experience working with Amreet during my property sale.
Amreet was easy to deal with, kept me informed throughout the process, and always replied promptly to my questions. Communication was clear, and everything moved along on time. The whole transaction was handled professionally.
Thank you, Amreet, for all your help. I would happily recommend your services to anyone looking for a solicitor who communicates well and gets things done.

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I have just completed on the sale of my…
I have just completed on the sale of my property after a difficult process and Cook Taylor were really good .. especially Dhruvit who was excellent communicating via telephone and email which definitely helped a lot . I would use the Company for future transactions with no hesitation

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Amanique Ghag
Amanique Ghag has been outstanding in all respects of my house sale. It was a difficult one to manage and took longer than it should have done due to the other sides solicitors proving difficult to communicate with . But Amanique persevered and finally got it all across the line. I would definitely recommend Cook Taylor Woodhouse Solicitors and in particular Amanique

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Amreet Sahota dealt with myself and my…
Amreet Sahota dealt with myself and my partner when selling our property. She was prompt with all queries and chasing up our buyers solicitors.
At what should be a stressful time she ensured we were fully updated and was constantly in contact via email reassuring us and keeping us updated . We are very grateful.
Laura Britton and Ben Henderson

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Trusted solicitors
Lavona was great throughout our purchase as first time buyers. We were working to a tight deadline and had several issues arise along the way but she still managed to get everything sorted in time! Compared to our last solicitors, it was a world of difference. I would highly recommend + + + + +

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DO NOT USE THIS FIRM! STAY CLEAR.
I had a very disappointing experience with this firm. PLEASE DO NOT USE.
Communication throughout my transaction was poor from Ashleigh, a paralegal not Solicitor! who was put in charge of my case. I regularly had to chase for updates, and responses were often delayed or unclear.
During the transaction, I was given incorrect advice on a number of occasions, which contributed to delays. Despite there being no chain involved, the purchase took around six months to complete, far longer than I had expected. The process felt unnecessarily drawn out, and I was left having to continually seek updates rather than being kept informed.
Most concerning is that, seven months after completion, I still have not received the updated Land Registry title documents or any evidence that the property has been registered in my name. I have had to contact the firm myself to request confirmation and the relevant post-completion documents. They have not responded despite being chased!
Overall, I found the service disappointing due to the poor communication, delays, lack of proactive updates, and the ongoing failure to provide the expected post-completion documentation. I will be making a complaint to the Legal Ombudsman if this is not imminently resolved.
Stay clear of this firm.
Laura Convey
We used Laura when purchasing our first home, it was a quick process and Laura always responded promptly with any queries we had.

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would use again
⭐☆☆☆☆ **Very Disappointing Experience
⭐☆☆☆☆ **Very Disappointing Experience – I Would Not Recommend**
Unfortunately, my experience with **CTW Solicitors** was extremely disappointing.
My property sale took **five months** to complete, and much of the delay appeared to be due to poor communication and a lack of urgency. Throughout the process, I had to repeatedly chase for updates, and responses were often slow.
There were several mistakes that should not have happened, including my paperwork being misplaced and my name being spelt incorrectly on legal documents. These errors caused unnecessary frustration and did not inspire confidence.
To make matters worse, additional charges were added during the transaction, which was disappointing.
Ironically, the buyer also used CTW Solicitors (through a different branch), yet the transaction was still significantly delayed. This suggests that using the same firm did not improve communication or speed up the process.
Based on my experience, I would strongly recommend that anyone buying or selling a property carefully considers other solicitors before choosing CTW. A property transaction is already stressful enough without having to constantly chase your legal representative for progress.
I can only comment on my own experience, but unfortunately, I would not use CTW Solicitors again or recommend them to others.
I have received top class service from…
I have received top class service from CTW and very pleased with the professionalism and prompt responses throughout the process. Special thanks to Alexandra Spillett who has helped me throughout this conveyancing process in a very efficient manner.

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Used them as our solicitors and I can…
Used them as our solicitors and I can say Satvir Ranu was an amazing solicitor, helpful and knowledgeable.
Chloe Waller at Cook Taylor Woodhouse…
Chloe Waller at Cook Taylor Woodhouse did the conveyancing for our house sale and purchase (twice) between August 2025 and July 2026. Chloe was professional, responsive and dealt with everything without needing to be chased. Knowing that all of the legal work was in safe hands was a relief during a stressful period. I would not hesitate to ask Chloe Waller and Cook Taylor Woodhouse for any support I might need in the future. Thank you Chloe!

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No needless delays.
Everything went as well as possible. Buying a leasehold is a longer process than freehold but we completed in 4 months without needless delays.

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Roland Property
We have been so delighted with the performance, the ability and the patience and understanding that Xanthe and her team have shown. Our needs were both complex and sensitive to time and it was such an excellent experience finding conveyancers who were available and happy to talk whenever we were concerned or unsure about an issue. The whole process was handled impeccably. Bhavan stepped up to the plate with great skill and effectiveness when Xanthe was out of the office and as a team they and Nirveer were were quite unbeatable.
Thank you to all at Cook Taylor Woodhouse

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I have dealt with this company twice no…
I have dealt with this company twice no hassle and no issues thank you once again

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