Is my first carbon fiber, pool cue enjoy playing with it my friends tell me I look relaxed with it extraordinary better spin control. Great job on the tip. Better control of the Cue ball thanks for th... Voir plus
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Super Service. Sichere Zahlung per PayPal. Bestellung wurde gleich bestätigt und Versand erfolgte super schnell. Nachricht mit Daten zur Paketverfolgung kam umgehend. Eine Kleinigkeit, die nicht gl... Voir plus
You guys sent me the wrong cue...it was the correct style design but yall didn't send me the correct dimensions. I clicked on 11.8mm shaft and 3/8x10 joint. Y'all sent me the standard promo dimensio... Voir plus
Affordable cues with beautiful designs. I ordered a package deal that came with all the essentials to get me started for my new hobby. I also received my order quicker than expected. The quality is aw... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Cuebots is a pioneering platform specializing in next-generation billiard cues made entirely from premium carbon fiber, integrated with proprietary core technology to deliver exceptional performance, maximum durability, and absolute stability under all conditions. Guided by the philosophy “Made by players. For players.”, Cuebots places the player experience at the heart of every innovation. Every cue is meticulously engineered to deliver the ultimate sense of control, precision, and confidence — from aspiring beginners to elite professionals. Beyond crafting cues, Cuebots defines a new standard in modern billiards — the perfect harmony of advanced materials, refined design, and timeless value.
Coordonnées de contact
N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan Ward, 100000, Hanoi, Vietnam
- cs@cuebots.com
- www.cuebots.com
4,5
Excellent
75 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordering was made easy
Ordering was made easy. Prices were very fair. Shipping was quick and accurate. Would definitely buy from them again.
27 mars 2026
great cue for the cost
26 mars 2026
5 star*****
Absolutely 10/10 all around, couldn’t recommend CueBots enough. From the fast email replies, great customer service, and stunning cue, I had an overall great experience with their team.
2 avril 2026
Avis spontané
Shipping takes too long
I like the shaft albeit, a little long. But it took almost a month to receive it after placing the order. Also, I would expect it to come with a protector cap for the amount it cost. A very little investment to make it a high quality service.
20 mars 2026
Réponse de CUEBOTS
Dear Tim,
Thank you for your honest feedback and for taking the time to share your experience. We are glad to hear you are enjoying the shaft.
Regarding the shipping time, your order included a shaft with the Mini Qloc joint, which is a specialty configuration with very limited demand in the US market. As a result, this particular item is not stocked locally and ships directly from our manufacturing facility in Vietnam. We understand this results in a longer wait time, and we sincerely apologize for the inconvenience. We should have communicated this more clearly at the time of purchase, and we will work on improving transparency around estimated delivery times for items shipped internationally.
As for the protector cap, we appreciate the suggestion and have noted it as valuable feedback for our product team.
We hope you continue to enjoy the shaft, and we look forward to serving you better in the future.
CUEBOTS Support Team
You're emailing me about a shaft and…
You're emailing me about a shaft and glove I haven't received yet.
I'll receive it Saturday after almost a month of ordering.
I won't be using CUEBOTS again.
Best Regards,
Jason Cope
24 mars 2026
Réponse de CUEBOTS
Dear Jason,
Thank you for your feedback. We are glad your order arrived on Saturday as expected.
As your shaft included a customization request, it was produced and shipped directly from our manufacturing facility in Vietnam, which carries a longer lead time than standard locally stocked items. While this timeframe was communicated at the time of purchase, we truly hear your frustration and take it seriously.
We are actively working on improving our production and shipping timelines to ensure a better experience for our customers in the future. Your feedback plays an important part in helping us get there.
We hope the shaft and glove are performing well for you, and we would love the opportunity to serve you again. Please feel free to reach out to us at cs@cuebots.com anytime.
CUEBOTS Support Team
Very good follow up
Very good follow up! Quick response for my email. Feeling secure because of the
money involved! Sorry I missed the gratuity left glove!
25 mars 2026
Ordering was easy
Ordering was easy, delivery took 2 weeks as anticipated and arrived in perfect condition.
20 mars 2026
Product was as advertised
Product was as advertised. Delivery was pretty quick, about two weeks I believe. Much faster than previous purchases.
21 mars 2026
My first order somehow got lost
My first order somehow got lost. But this amazing company reissued my order immediately and it came with no issues. Great service thank you
24 mars 2026
Avis spontané
Order process and price
Order process and price. I've also liked the quality of the products. The shafts play amazing.
25 février 2026
Outstanding shaft
I had a small issue with the engraving on the original shaft. Customer service contacted me immediately and quickly sent me a new shaft.
Shaft performs great and looks amazing. A++ customer service and I wouldn't hesitate to more products from this company.
1 mars 2026
Great carbon shaft for the $$ Super…
Great carbon shaft for the $$ Super fast shipping to seal the deal!
2 mars 2026
The options and prices worked for me
23 février 2026
Great customer service
27 février 2026
Ruby Ace pool cue butt
The product was packaged well and delivered fast. The cue butt looks amazing!
13 février 2026
Genuine product
The website has great cue selections and their prices are affordable
20 février 2026
Réponse de CUEBOTS
Thank you for your kind review! We're glad to hear you enjoyed the selection and found the prices reasonable. We appreciate your support and hope you enjoy your cue.
— CUEBOTS Team
Quick responding friendly customer…
Quick responding friendly customer service excellent pool cue
16 février 2026
Réponse de CUEBOTS
Thank you for your kind words! We're glad to hear you had a great experience with our customer service and that you're enjoying the cue. We truly appreciate your support.
— CUEBOTS Team
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