for my order perfect delivery timing was essential as I was just temporarily in the UK, so a delay would have made it impossible to collect the books I ordered. I sent an email to CultNeverDies to in... Voir plus
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Lisez les avis des autres
There was a slight delay in getting the book, but was provided with regular updates and a very quick response to correspondence which showed good customer service as issues can arise in logistics. Boo... Voir plus
Excellent well collated book, the best and most in-depth publication of its kind (according to my son who it was ordered for). However, I give 4 stars because I was concerned at not having received a... Voir plus
Black Metal - I read parts in the copy of a friend and now I own the new edition. Beautifully made, well written. As for the ordering process. As I pre-ordered it took a while, but packaging and i... Voir plus
L'entreprise a répondu
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Second time purchases from this site…
Second time purchases from this site and all went right - book being send quickly and getting it relatively fast !
Good experience.
Ordered a few times from here. Had an issue last time with the wrong item sent, but communication was fast, responsive and very helpful. The correct item was received within days. Previous orders were fine. Items are well packaged, and it’s one of the best places to find niche music and books.
Easy to deal with good service
Geniales
Geniales, volveré a comprarles alguna cosa seguro. Tardaron un poco en enviarlo, parece que estan en pleno traslado, pero me mandaron un obsequio como compensación que compensa eso y mucho más, una pasada. Y el trato muy bueno y cordial, así da gusto.
Excellent service
Excellent service, items as described, and solid packaging by CultNeverDies, but the use of Royal Mail is crap, Royal Mail sent my package to Germany first, THEN to Canada.
Great selection of underground metal artists
Great selection of underground metal artists. Delivery within timescales promised. Packaged securely and delivered intact. Catalogue is welcome, with excerpts of books and interviews, and album reviews.
All nice and easy with Cult Never Dies…
All nice and easy with Cult Never Dies ! Easy to order, if not in stock direct refund, super well packed and fast shipping. Great!
all smooth and perfect
Fast shipping.
Item exactly as described, and true to size.
All the process of buying, paying and shipping went smooth,
For sure, to buy something again there
Lovely apparel
I like to wear t-shirts and apparel of my favourite bands. Cultneverdies is great source where I have been buying them.
Absolute amateurs
I can echo the other one star review. These amateurs first promise shipping within 3-5 days which eventually became three weeks. On top of that they’re incapable of declaring goods correctly for customs, so I had to pay another 8,52 on top on an order that was 10,95 total!
Absolute amateurs, avoid at any and all cost
Favorite webshop for metal
Dayal and cultneverdies never failed to exceed my expectations, when one company couldn't deliver some special edition vinyls, I got them from cult. I've been a customer for years and I can say only positive things ! thanks !
Take your money and run
This is a company that is apparently based in London. They specialize in publishing niche metal based publications.
Their "store" is a basic Shopify, storefront. This is typically all well and good.
The problem with this company is that they fail to update their products on the online store.
This causes people like myself to trust that the expensive book I'm ordering, well in advance as a Christmas gift, is in fact IN STOCK.
You'll have to pay an extra $7 to get tracking too. After 8 days of hearing nothing and seeing no updates anywhere, I sent them an email.
Two days later they replied with this -
We're so glad YOU REACHED OUT TOO US. Your order wasn't registered correctly and didn't go through so now the book is out of stock. (funny that, since the money was taken from my bank account quickly)
Would you like a paperback copy instead? No. I would not.
I immediately requested a full refund.
13 days, 4 emails, 1 Facebook message, 1 Instagram message later, I still hear nothing.
So, I had to call my bank and have them do a charge back because this company gladly took my money the moment I bought it, but never had any intention of letting me know that they messed up and that I would never get the book.
This is why I normally don't deal with small time, low quality companies.
I want to support smaller companies, but if you can't physically stand infront of them then unfortunately, you should probably avoid doing business with them. Particularly avoid (cult never dies.)
They're trash.
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