Currys - Chesterfield Avis 

The sales person and the customer care were good but the express delivery was not. I waited in only to be told around tea time that I wouldn't be getting my delivery and would have to wait 3 more days. I complained at the shop who managed to organise delivery for the next day.

Fantastic experience the lady who served us was extremely nice and very helpful thank you

Easy ordering, quick delivery.

Staff ignorant the only person that wasn’t was the gentleman who brought it from the back and put it in my car

Found a selection of items I wanted in the local store. Online though found another that was only available online which I felt was better for me. Easy to buy and communicate with the vendor.

I ordered in the shop at chesterfield lad was very polite and helpful. but it arrived today broken the courier taken in back, so waiting for a replacement, hope it goes smoothly

The whole buying experience was positive. Luzia from chesterfield branch looked after us and Victor was our delivery driver.

Curry’s prices, are great nice friendly staff, and easy to access online shopping as well

The assistant waa helpful and the price of thr airfryer was very reasonable

I purchased a tumble dryer from the Chesterfield store. Luiza made the experience. Informative, helpful and a lovely person. She was an absolute credit to the brand. It's service like this that will make me a returning customer and recommends Curry's at Chesterfield to friends and family.

I went into the store knowing loosely what I wanted, but I definitely needed help. Then arrived Jith, who within an instant, clocked onto exactly what I was looking for and helped direct me onto the correct path. His customer service skills were excellent and I felt well looked after. Setting up credit seems so daunting, but Jith made me feel very comfortable, with a big emphasis on my being able to take my time which I appreciated deeply. Nothing was a fuss, not even when I needed to arrange home delivery! I left with a TV, a sound bar, and a lot of respect. 10/10 store, 10/10 service, 10/10 Jith!

The customer service in the Chesterfield store is excellent; so helpful and professional. Ion served us initially and he guided us to our purchase beautifully. Pam and Jenny at the Customer Services Desk are delightful. We always enjoy our visit to the store because of the staff; we always leave with peace of mind.

The men were efficient and professional and left the kitchen clean and tidy

Alex, the computer expert was absolutely brilliant. Explained what I needed, it was a last minute birthday present for my wife, none in stock, sorted delivery for next day! I can’t thank him enough, 1000 out of 100 (that’s correct not a miskey)

The sales lady Alex was very helpful and professional she knew all about the fridge freezer we were going to get and we were very happy to listen to her advice. I’ll be very happy to tell my friends and family how good the experience of shopping with curry’s was.It was a pleasure to meet her and there was no hard sell on her part.Just a good experience we will definitely shop with you again if all your sales personnel are like her.

The phone was as advertised but the charger, which was recommended to buy with it, had a different connector cable to that on the phone. I was supposed to get an email when it was ready for collection but it didn't arrive. When I went into store to ask what was happening my parcel was there. It took ages to set it up and transfer things from my old phone and I apparently made a mistake so that colours on photos were inverted. The technical service when I took it back to store was excellent and quickly corrected the colours so I've given you an extra star from my original intention. The phone quality seems good although I'm still trying to get used to the differences.

Wear some bright clothing or better still, nothing at all, that way the staff will notice you instead of walking past to go and talk with reps or colleagues, it was only when I walked passed them to leave, that I got asked if I needed assistance.

Ion was very helpful and patient with us when we were looking for laptops. He explained the spec for each of the ones we looked at and gave advice as to the best ones to suit our needs.

He sorted out blue light discount for us and gave us a good deal all round.

We ordered a washing machine you delivered it. Your delivery men damaged the plug and then refused to install the machine. You left it in the middle of my dining room. When we'd pay for installation. My husband had to move the machine and install it by himself. When it should be done by two people. The two people you sent with the delivery. I've complained but heard nothing.

This isn't the first complaint we've made to you Currys. I made complaints previously and these were dealt with. This was because I formally to your CEO. I then had taken this further and reported you to the necessary governing bodies. You been threatened with legal action against you before today by us.

Before this you refused to replace a television that was faulty. It couldn't have been anything we'd done as the fault was inside the motherboard. Which nobody can get to. It wasn't an external fault or external damage. Nobody touches the television. A female on the phone accused us of damaging it. So accused us trying to commit insurance fraud and of deliberately voiding our insurance.

Then you brought the television back when I asked you not to and I told the rude delivery man who was very abrupt with me to take it away again as I wanted a new television as we were insured. Also by law if it it's faulty and has to be fixed more than twice. You are entitled under your insurance and Currys policy to have a new one. You gave us a new television. As you knew you were in the wrong and were completely banged to rights.

Every time one of your gormless goons have come to my property you've been very rude and personal to me about my house. Why was my kitchen so narrow as it was a galley kitchen. Asking me why the machine wasn't in the room next to the kitchen where the bathroom was and why wasn't that a utility room. As it would be easier. I'm the customer. I'm not here to make your life easier. You're there as the company I've paid money to for a service to make my life easier as the customer not the other way around. Saying I don't know if we will get the machine in. Yes you will mate we've paid for it and it's your job to install it. Same as it was your job to fix the faulty machine idiots. So you'll do it.

Your engineers on several occasions making excuses that they couldn't move the machine out to fix it as the kitchen was so small when my machine needed repairing. Sounds like lazy, half arsed work to me. From incompetent idiots who can't be bothered. Who are getting paid a wage to go their jobs so do them Currys and shut up moaning. Making personal remarks about why my kitchen needed work doing to it. You work for Currys not Sixty Minute Makeover. Why is that your business just do your job you are paid to do. Give me the service I've paid for and leave my property. What's difficult about that Currys?

Every time you'd be visiting me I'd have anxiety because your staff would make me feel bad. Are your staff paid to bully and harass customers and make them feel bad Currys? No they aren't. You're paid to sell electrical items to your customers. Who do you idiots actually think you are Currys?

You people used to be trustworthy and reliable. We used you for years. But not anymore. You are ignorant and very rude to your customers. We moved the washing machine cover to the manufacturer to avoid dealing with you absolute narcissists. Sadly the TV is still under you unfortunately. I'm hesitant to let you in my property again after your staff members previous conduct towards me.

In closing Currys I'm the customer and I'm always right. Word of mouth about your staffs disgusting behaviour and your terrible service spreads far quicker than good word of mouth remember that. You aren't invincible either you can be sued by law for what you've done to us. So be very careful Currys. Be very careful how you speak to people and how you treat them especially your loyal customers.