Damp Detectives Ltd  Avis 

Jonathan from the Southwest damp detectives was professional and polite. He spoke through what he was investigating and how, then explained the likely causes of the damp problem.
He spoke in plain language and provided a full report promptly.

Jonathan, did a survey on on house. He was very thorough and explained why we are having problems. I would recommend Damp Detectives South West with out hesitation.

After wasting a lot of money with plumbers, builders and groundworkers, as well as wasting time with Thames Water, trying to locate the source of water ingress, Scott from Damp Detectives found the problem within minutes. He also pointed out other issues and made suggestions about getting everything properly dried out after repair. Well worth the cost of his visit. I wish I'd called him much sooner.

Jonathan has delivered an amazing service, from our initial discussion on the phone through to a detailed walk through on site during a pre-purchase damp survey. The advice was sensitive to historic buildings where all too often quick fix solutions are suggested, but not here. Detailed root cause and remediation suggestions leaning on traditional methods in keeping with the property and a detailed report turned around super quick. Couldn’t recommend enough!

Scott was very reactive when I enquired about a damp survey. He contacted me quickly to find out more about the situation, and he explained the process. On the day of the survey, Scott arrived on time and conducted the survey in a professional manner. He explained his findings in a way that was easy to understand. I would fully recommend Scott at Damp Detectives.

Extremely impressed with Richard and wish we had got him out sooner. We bought a house with damp a year ago and had issues getting the mortgage for it due to this. We had 2 other damp companies attend who tried selling us a damp course injection, but as they missed some clear gutter issues that we could even see ourselves we chose not to get the work done. We found a mortgage, fixed the gutters but the damp came back this winter. We therefore chose to try and get an expert in and Richard is definitely that. The guy is an absolute treasure chest of knowledge on damp problems.
He found multiple issues, and not only explained everything in depth with evidence, but also really took the time to educate me on causes, effects and solutions. And never at any point tried to sell me work. The whole process seemed extremely professional, honest and diligent. The previous 2 complanies were much cheaper, but it's clear that their goal is to just make money out of selling the damp course injections (which cost about £3000). Richard, however, is a true pro who we should have got out originally. All the work he suggested I can do myself which in the long run has saved us thousands. Really friendly guy too.

Jonathan did a very thorough and comprehensive survey of our home recently to advise us on damp patches and mould. We were both very impressed by his expertise and ability to explain what is (for some of us) complex ideas and to advise us on practical measures we could take. Highly recommended.

I have noticeable cold spots in the kitchen floor around the wall so asked Damp Detectives to complete a survey. Tim Platt visited and provided excellent advice. There is no underlying damp issue but he provided a number of recommendations that would help. Tim also provided additional advice on a number of other areas. The survey report had all the required information, photos and guidance I needed.
Thanks for your help
Michael.

Tim came around...very nice and friendly..wealth of knowledge...found the issues explained everything to us and solutions...would definitely recommend

Thomas was extremely professional and thorough. Our flat had a serious damp problem and he was able to find the primary cause and give really helpful recommendationms for remedial action. He explained everything very clearly and gave us real confidence. Its a months since his visit and the damp is already so much better!

I cant begin to tell you how refreshing it is to find a company that is not only thorough but is looking out for the customer not trying to make money off them ! Bryony from Damp Detectives was absolutely fantastic. She explained every issue she found clearly, in a way that could be fully understood, and focused on finding the most cost-effective solutions for us rather than upsellin, she so reassuring as well as Expert, honest, and highly recommended ..this company is worth every penny. Thank you.

We have had lots of issues with various damp patches appearing on our kitchen ceiling and have had various builders and roofers try to rectify the problem without success. We were given Richard Bull's contact info by a surveyor and we are pleased to say that Richard was able to find the source of the leak. He was very methodical and took his time, explaining everything to us. We are most grateful to him and would definitely recommend him to others.

Jonathan visited my property on 13 January 2026 as I have condensation in my garage and a wall that gets damp when it rains. Jonathan was very thorough and took time to explain everything to me in detail and gave advice as to what I could do to alleviate the issues. I have previously sought advice from two companies who both gave different remedies which left me unsure about what was the right thing to do hence I decided to get a survey from an independent surveyor who wasn’t selling me their product. I opted for a verbal report which was more than adequate for my needs as the advice Jonathan gave was very clear. Jonathan also assured me the problem was low level which greatly relieved my anxiety. I would have no hesitation in recommending this company.

Nigel was great. He is very knowledgeable, not only can he identify issues, he will explain what is likely happening & talk through options that will likely remedy the issues. The report I received had all the detail I needed to move forward with my house sale.

Can’t recommend enough I had a survey done on my property in Christchurch, brilliant service and communication and a very detailed report with what was causing my damp issues. I now have it all sorted thanks to Tim at damp detectives.

We have had a problem with excessive condensation in the bathroom. We contacted Tim Platt who carried out a detailed survey explaining very clearly what caused the damp problem, and talking extensibly about the remedies to the issue of damp.
We are very happy with his report too, very clear and detailed, with photos to support his findings.
We would definately recommend Damp Detectives.
Great service. Thank you.

Very thorough inspection. Jonathan was knowledgeable, his analysis clear, and recommendations sensible and clear. Recommended.

Bryony carried out a detailed survey of our damp problem and identified the issue as a blocked subfloor ventilation brick. This has no doubt saved a lot of money as we can show the report to builders to obtain like for like quotes. Bryony was very thorough and identified no other damp problems in the house. The cost was very reasonable and I would recommend using Damp Detectives before getting quotes directly from any Damp specialists.

Great survey and support from Tim Platt. He solved my worries and problems and was very easy to talk to before and after the survey.

We knew we had a damp problem but weren’t sure what was exactly responsible for it. So I contacted the damp detectives by email, explaining my problem, and one of their detectives - Thomas Chow responded very speedily and asked for more details - which I sent him. He wrote back explaining my options for their services and offered a number of dates where he could come to the house to investigate. We’ve had people round before to look at our problem but they all spent some time and ultimately recommended the services that their company were selling*. I looked at the information that Thomas sent regarding how he would conduct his investigation, and making it clear that he and damp detectives are entirely independent, and I booked him. Thomas was great - he spent 4 or 5 concentrated hours at the house with all his equipment and tools. He fed back a few findings as he went, and then he left and wrote a very detailed document which identified the 3 areas that were contributing to our damp which we received a few days after his visit. We were really impressed with Thomas‘ diligence and friendly nature, and his non intrusive methods and investigations. His report was so detailed and clear and we are acting upon its findings now. I highly recommend Thomas Chow. *I should add that about 4 years ago we had a very well known damp proofing company look at one of the first problems we had with damp and they surveyed the area and recommended their own damp proof system which we agreed for them to do. It cost over £5,000 and caused a lot of upheaval to the house, and we now know it was unneccesary - they misdiagnosed the problem. Had we booked Thomas Chow instead, we would have been directed to the actual issue and known where best to spend that money. We also would have caught our problem and dealt with it then, before it caused more damage.