David Gandy Wellwear Avis 

281
•
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Extremely disappointing experience with David Gandy Wellwear. I returned an item (order #38982) to exchange the same product for a different size, and the item was received and confirmed by them... Voir plus

Noté 1 sur 5 étoiles

Ordered a tshirt on Monday 31st it’s now Friday the 4th wanted it to wear tonight with an outfit now i will have to go shopping to get something. as to be honest these tshirts are probably the best fi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely useless. I ordered some t shirts and they sent me pyjamas, with someone else’s information attached to them. They refused to come and collect hiding behind the excuse of being “a s... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Still awaiting a refund for returned item . Firstly given the option of gift card which I accepted . As no sizes were available I then asked for a refund . Told £3.99 would be deducted and payable... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Styliste de mode

Écrit par l'entreprise

DAVID GANDY WELLWEAR is a world first concept bringing apparel and wellbeing together in a lifestyle brand that fuses fashion, function and feeling. Inspired by the supermodel’s 20 years of industry experience and based on the scientific benefits of wearing soft, comfortable clothing, the collection offers a definitive range of essentials that puts the emotional wellbeing of its customer at its very heart.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

281 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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2,3

Tous les avis

(281)

19 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Just ok quality - sizes very small

I ordered a T-shirt that was on sale, reduced from £40 to £20. For the sale price I am happy with the quality, but if I'd paid full price I'd be feeling ripped off. I can't see any difference in the tailoring or fabric than you would get from a standard t-shirt on the high street.

My issue is with the sizing. I am between a size M and a size L, depending on the brand and how they are cut. I ordered an L from here, but it comes up smaller than most mediums. If you're going to buy from here I would definitely recommend ordering AT LEAST one size larger than you normally do.

Delivery was quick - arrived within 24 hours of ordering.

4 septembre 2025
Avis spontané
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Réponse de David Gandy Wellwear

Dear Simon
Thanks for the feedback and glad delivery was quick. Based on the price point it sounds like you ordered one of our slim fit styles, which do come up closer to the body. We always recommend checking the garment measurements on the product page and sizing up if you prefer a more relaxed fit. Sorry that wasn't clearer before you ordered.
Warm Regards
Team Wellwear

Noté 3 sur 5 étoiles

Feels pricey

Ordered a simple white tank top to try the brand. The cut is really good if you’re athletic as it nicely emphases the chest area. The quality is nothing to scream about considering the price of the product. Luckily, I purchased the product discounted, hence consider the price I paid as fair. Not sure about the value for money at full price.
Shipping was fast, so in terms of service, they get the full marks for me.

18 août 2025
Avis spontané
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Réponse de David Gandy Wellwear

Dear Etienne
Thanks for giving us a try and glad the cut works for you. On value, it's worth knowing that we reduced our prices across the range in February 2026, so the full price you saw at the time of ordering is no longer what you'd pay today. Hopefully that changes things if you decide to order again.
Warm Regards
Team Wellwear

Noté 1 sur 5 étoiles

Product styling and quality not great

Product styling and quality not great. Returned it, you get properly screwed on the shipping there and back (costs ~£10 both ways). Will avoid going forward.

6 août 2025
Avis spontané
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Réponse de David Gandy Wellwear

Hi J G, we're sorry that you're unhappy with how we need to charge shipping on returns. A lot of brands both large and small like us need to do this to protect from what's termed 'bracketing' whereby customers order a variety of sizes with the intention of returning half the order. Where clothing is tried on often it's damaged and then cannot go back into stock. We try to explain our sizes in detail on our size guides. Thanks for your custom.

Noté 1 sur 5 étoiles

This is my second post as Wellwear…

This is my second post as Wellwear flagged my last review as 'containing defamatory content' despite it being 100% accurate.
They may made no attempt to accept liability or resolve the issue of a data breach, only blamed PayPal.

I purchased two polo shirts.

The good:
The shirts are great, fit well and decent quality.

The awful:
But my payment receipt from Wellwear and PayPal includes some other guy's details. His receipt is included with mine, giving me his full name, email, home address and purchase details.

When I raised a complaint, I was told this was a one off, they had checked and nobody else had a similar issue and that it was PayPal's fault. Yet there is another review, from before my complaint, with exactly the same situation, so it's complete nonsense and an outright lie.

This is completely unacceptable, I have no idea if anybody else now has my details, and Wellwear has no desire to investigate or rectify the situation.

They could not confirm a point of contact to request a SAR and have not apologised for the incident. Real shame as the clothing was great.

Despite the reply below, I have neither recived a generous discount offer, or had a reply from the MD

21 juin 2025
Avis spontané
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Réponse de David Gandy Wellwear

Hello Graham, We have emailed you directly with the contact details of our Managing Director for you complaint. We also offered you a generous discount on a further order, please do get in touch if you would like to chat.

Noté 1 sur 5 étoiles

Complete breach of DPA & GDPR regulations, and no resolution

Very Similar to another review here, I purchased two polo shirts.

The good:
The shirts are great, fit well and decent quality.

The awful:
But my payment receipt from Wellwear and PayPal includes some other guy's details. His receipt is included with mine, giving me his full name, email, home address and purchase details.

When I raised a complaint, I was told this was a one off, they had checked and nobody else had a similar issue and that it was PayPal's fault. Yet there is another review, from before my complaint, with exactly the same situation, so it's complete nonsense and an outright lie.

This is completely unacceptable, I have no idea if anybody else now has my details, and Wellwear has no desire to investigate or rectify the situation.

27 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Fit, Great Fabric, Great Feeling

And David said unto the people, “It is good, it is soft.” And lo, it *was* good and soft — and my soul was comforted, and I vowed to return for more. ;-)

I’m very surprised to read the negative reviews here. So far, I own two hoodies and a pair of joggers from Wellwear, and they’re all of excellent quality — super soft, comfortable, and easy to wash.

The sizing is spot on, and the garments fit perfectly. You can tell they’re made from high-quality fabrics, and I absolutely love cosying up in them.

I haven’t had any experience with customer service, as I’ve had no complaints — but the dispatch was smooth and fast. I also really appreciated being able to pay customs fees upfront with the postage, so the parcel came straight to my door.

I greatly look forward to buying from DGW again.

14 juillet 2025
Avis spontané
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Réponse de David Gandy Wellwear

Dear Christine
This made us smile, thank you. Really glad the hoodies and joggers are hitting the mark, and that the sizing worked out for you. We look forward to seeing your next order.
Warm Regards
Team Wellwear

Noté 1 sur 5 étoiles

Appalling customer service/Stained used products

Appalling customer service, purchased the t-shirt/shorts combo and the shorts had frankly the most disgusting stains, i could not believe this had been packed and sent out.

Even worse i have for 2 weeks now try to contact the company, having submitted photos and explained the issue. All i get is automated AI bots requesting the same information over and over again, have emailed multiple times but cannot get a human to respond and am at a loss as to how to get the situation resolved.

Please do not buy and products from this company

EDIT: have now had to give the company notification of taking this to the smalls claim court due to no reply to multiple emails and no other way of contacting them

12 juin 2025
Avis spontané
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Réponse de David Gandy Wellwear

Dear Neil
We're really sorry about this. The shorts should never have been sent out in that condition and we addressed this with our warehouse team to make sure it doesn't happen again.
We're glad we were eventually able to get this resolved and process your refund. We're sorry for the frustration in getting there and appreciated your patience.
Warm Regards
Team Wellwear

Noté 4 sur 5 étoiles

Great t-shirts - when you can get them!

Good t-shirts, they wash well and fit nicely. I have four of them now. However, DGW seem to have some stock issues as several colours and sizes have been out of stock for months, which is frustrating.

14 juin 2025
Avis spontané
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Réponse de David Gandy Wellwear

Hi CJ
Thanks for sticking with us across four t-shirts, really glad they're working for you. On stock, as a small brand we're not always able to hold large volumes across every colour and size, and some do sell out faster than we can restock them. You can always sign up for back in stock notifications on the product pages though so you'll be first to know when they're available again.
Warm Regards
Team Wellwear

Noté 1 sur 5 étoiles

Bought a tshirt from here to wear with…

Bought a tshirt from here to wear with a suit instead of a shirt. 1 wear and 1 wash and the material just looks awful, truly awful like I have been wearing it for years. Washed it with the min rotations as cold water as well, but truly apalled by the quality for 40 GBP. I will never buy again.

29 mai 2025
Avis spontané
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Réponse de David Gandy Wellwear

Hi there, we are truly sorry to hear that your t-shirt hasn't washed well. please drop us a line at hello@davidgandywellwear.com and we can look into this for you and try to find a solution.
Many thanks.

Noté 5 sur 5 étoiles

Premium pyjama's pant

The premium pyjama's pants are a good fit. The fabric is extremely soft to the touch and hangs well. Quick delivery.

25 avril 2025
Avis spontané
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Réponse de David Gandy Wellwear

Dear Dawn
Thanks for the review. Really glad the fit and fabric are hitting the mark. Hope you're enjoying them!
Warm Regards
Team Wellwear

Noté 1 sur 5 étoiles

Ultimate Crew TShirt is Awful

Ultimate Crew TShirt is Awful
This so-called “luxury” Ultimate crew T-shirt is a disgrace. The fit is awful, with bizarre sizing that clings in all the wrong places. The fabric is cheap and flimsy, feeling worse than something from Primark. If you want to laughed at and mocked I’d recommend as it has no trouble showing your nipples like an £3 fast fashion top. It’s no wonder they don’t put their logo on anything, I wouldn’t if I was selling this.

When a T-shirt is marketed as a luxury product, you’d would expect top-tier quality, a well-designed fit, and a sense of refinement. This T-shirt, however, fails on every level. The fabric is thin to the point of transparency, leaving nothing to the imagination. It’s impossible to wear without every detail of your nipples peaking through the cheap material. There’s nothing elegant or sophisticated about it; it’s simply cheap rubbish.

The fit is appalling. The so called “slim fit” feels more like a bad joke. How can you confidently market a compression T-shirt as ultimate fitting, like it’s a new invention. The shirt pulls awkwardly across the chest, the sleeves are uncomfortably tight, and overall it looks as though it was made for a child with no muscular shape. The size chart provided by the company is a complete farce. It’s astonishing how a “luxury” item could be so poorly thought out. The companies incompetence to manufacturer true fitting sizes and rather tell you to size up, is laughable, I sized up to a large and still struggled to fit into it, I reckon I’d have to purchase a XXL to have a slim fitting shirt like advertised on the website.

To make matters worse, the company’s handling of complaints is woeful. Their stubbornness and lack of accountability for this bad product only highlight their incompetence as a brand.

The fact is, I’ve seen better quality and fit in shirts costing a fraction of the price. This product has no redeeming features whatsoever and only serves as an example of how not to do “luxury.” Avoid this brand entirely.

20 novembre 2024
Avis spontané
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Réponse de David Gandy Wellwear

We appreciate you taking the time to share your feedback. We strive to provide high-quality products that meet our customers' expectations, and we do so time and time again from the other customer feedback we receive. We are sorry to hear that this particular item did not live up to your standards. If you had emailed our customer services with your concerns, we could have made sure we fixed your issues and found you a product that fit correctly.

Noté 1 sur 5 étoiles

DONT ORDER IF THERE IS A CHANCE YOU WILL RETURN ANYTHING

I’ve ordered a few things and they are great quality BUT if you return anything you will pay for postage and a handling fee.

9 octobre 2024
Avis spontané
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Réponse de David Gandy Wellwear

We appreciate your feedback and understand your concern about the return policy. We strive to provide high-quality products and accurate size guides to limit the need for returns. If you do need to return something, we do need to charge a small fee to cover postage, as outlined in our returns policy. Thanks.

Noté 5 sur 5 étoiles

Outstanding fit and material quality

The fit and quality of these t-shirts is second to none. I bought 2 sets of 3 cotton crews along with the towelling shorts.

Everything was true to size and you can tell they are high quality based on the stitching. I think it's fantastic value for money based on the price - made in Portugal and the cotton quality is far higher than many equivalent brands out there.

If you want daily wears which will last you, buy Wellwear. They won't fall apart during washing, wears well as a t-shirt or a base layer with sweats/jackets.

3 septembre 2024
Avis spontané
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Réponse de David Gandy Wellwear

Thank you Chris for your kind words and detailed review. We are thrilled to hear that you are happy with the fit, quality, and value of our t-shirts and shorts. We take pride in using high-quality materials and craftsmanship, and it's rewarding to know our efforts are appreciated. We strive to provide durable and comfortable clothing that stands the test of time, and we're glad you've found Wellwear to be a reliable choice for your daily wear. Thanks a lot.

Noté 5 sur 5 étoiles

Amazing Classic Styling and Comfort

Love, love, love this range of clothing! I was concerned at first that the grey loungewear might make me look like an inmate but the quality is so nice and very comfortable, the rest of the range is great, very classic but with modern twists which I love. I generally love tailoring so wasn’t sure I would appreciate this more relaxed type look but it’s great and again, very classic, think Cary Grant, Sinatra, Newman etc, and this styling is definitely more on trend these days than the fitted/slim look. The environmental factor is an added bonus and great that these garments are made in Europe and not the other side of the globe! I’m a huge admirer of David Gandy and really wanted to love this range and I do, in fact the whole ordering/returns service is impressive. Amazing job team Wellwear :)

12 juin 2024
Avis spontané
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Réponse de David Gandy Wellwear

Chris, we strive to create timeless pieces with modern twists, and it's wonderful to hear that you appreciate the classic yet contemporary styling. We're also proud of our commitment to sustainability and sourcing our garments responsibly in Europe. Your support means a lot to us, and we're always striving to improve our service. We're also really pleased to hear that you don't look like an inmate in our clothes, though that did make us laugh ;-)

Noté 1 sur 5 étoiles

My goodness these come up small

My goodness these come up small.

Bought a few of the tshirts - XL and they are super super slim fit. I would go up 2 sizes. I am inbetween large/Xl in most clothes so really surprised how small these came up.

17 avril 2024
Avis spontané
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Réponse de David Gandy Wellwear

We appreciate your feedback and understand your experience with the t-shirts. We strive to provide accurate sizing information in our size charts, and we're sorry to hear that the fit wasn't what you expected. Feel free to contact our customer services if you'd like to discuss sizing to make sure you get it spot on.

Noté 1 sur 5 étoiles

Disappointed with the quality and…

Disappointed with the quality and disappointed with the fact they took off £8 for delivery charges in my refund. Will not be using going forward and advise people just buy M & S autograph range

22 mars 2024
Avis spontané
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Réponse de David Gandy Wellwear

We understand your disappointment the delivery charges being charged in your refund, but unfortunately this is cleasrly communicate in the returns policy. We do appreciate your feedback and will use it to improve our services.

Noté 5 sur 5 étoiles

Unbelievably comfortable!!

Had seen DGW on Instagram, so decided to try a couple of the products. Went for the black Team hoodie and bottoms. I’ve always been quite fussy about what I wear, but I can honestly say that these are some of the most comfortable items of clothing I’ve ever worn (love them so much I’m going back for the same in grey). Not just that, but good for the environment as they contain a special treatment meaning you don’t have to wash the garments as much.

One word of advice - if you want the bottoms to be more fitted (without looking TOO tight), get the size down. I’m 6’ 2” and the medium are more than adequate.

1 février 2024
Avis spontané
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Réponse de David Gandy Wellwear

Thank you for your kind review! We're thrilled to hear you're enjoying the Team hoodie and bottoms. It's wonderful to know that you find them comfortable and appreciate the eco-friendly features. We understand your feedback about sizing and will take it into consideration for future product descriptions. Thank you.

Noté 1 sur 5 étoiles

Negative experience

I had really high hopes for this company but I am really disappointed. I ordered x3 jumpers in my normal size and for some reason they were really long and not a great fit.

I returned the items the next day via the post office and its now been a week and I've not heard anything back about my refund. I've emailed about it and also used the contact form on the website but still not heard a thing. Really poor customer service.

24 janvier 2024
Avis spontané

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