Designerwear.co.uk Avis 

8 197
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered from this place a few times now & have always been spot on with their products & delivery time. Really easy to deal with & always happy with what I receive. Keep you up to date too which is ni... Voir plus

Noté 5 sur 5 étoiles

I have made 3 orders from this company & I'm very happy with them. All the clothing items are immaculate, well packaged & the order arrives in 3 days. They have a g00d selection of menswear + womensw... Voir plus

Noté 5 sur 5 étoiles

I rarely leave reviews for good service, mainly just negative but this company deserves a special mention! I’ve been able to buy so many items I’d never have been able to afford at full price! Some it... Voir plus

Noté 1 sur 5 étoiles

Avoid. I received an incomplete order. Got an email asking me to contact them. Phone number provided is permanently engaged. Emails ignored. Still awaiting refund for missing items. Appalling Customer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Magasin de chaussures
  4. Magasin de jeans
  5. Magasin de vêtements pour femmes
  6. Magasin de vêtements pour hommes

Écrit par l'entreprise

Here at Designerwear, it is our mission to make you look stylish. You can shop for some of the industry’s hottest brands on the market, such as: BOSS, Belstaff, Barbour, EA7, Moose Knuckles, Fred Perry, Lacoste, Paul Smith, Armani Exchange and More. Our comprehensive designer collections cover menswear, womenswear and kids clothing.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 29 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(8 197)

250 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The belstaff cargos are perfect 1st…

The belstaff cargos are perfect 1st pair of cargo in many many attempts to get a pair that are the size they say they are, my only gripe is i paid for next day delivery at and it took 3 days to deliver and because I liked the cargo trousers so much I bought myself another pair along with a pair a friend wanted, i paid yet again for next day delivery on Thursday just gone and im told again the next day delivery should be Monday 20th April ?? Why are they advertising next day delivery and charging for this but cannot get them here as fast as a 48hr delivery its not on an id like something to be done about this as its not on you pay for something then spend £100s more only day after pay for next day delivery only to be told yesterday itd be taking 4th days to deliver this time. Sought it out Designerwear.co.uk it's charging for something your not delivering on time not even a day lait but 1st it was 3 day and now 4 days delivery for next day payments.

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Horrendous service from this company

Horrendous service from this company, how they have 4.5 star rating on here I don't know, must pay people to leave good reviews.

Paid for next day delivery for a birthday present on Tuesday within good time for it to be dispatched the same day, we are now on day 3 and the parcel still hasn't arrived. Contact from this company is shocking, they days years to respond to an email, the phone they have just hangs up straight away. I will not be using this company again!

14 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

Missing item

I ordered 4 items and only received 3. The packet of 3 hugo boss teeshirts were not in the box with the rest of the goods I sent an e-mail to them but have had no response. I have used designerwear in the past and thought they are a fantastic company but this time I am very disappointed with their customer services not acknowledging my email abd advising me where the Teeshirts are that I have paid for.

16 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Usually this company is on point…

Usually this company is on point however….. the other day I ordered a pair of HAVAIANAS flip flops for my partner and a couple of days later received a full refund with absolutely no explanation at all - just a refund? The email actually gave the impression that I had returned or maybe cancelled the order myself.
I emailed asking why I’d received a refund and was told: Unfortunately the item was stock issued by the warehouse team and we have processed a refund for you.
Not 100% what that means but I assume it was out of stock?
Then received another blunt email saying that it should have been explained in my refund email - obviously it wasn’t.
Overall very blunt and rude

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely Disappointing Customer Service

I recently purchased 8 jackets from this retailer, only to find that the price dropped by £8 per item just a few days later. I reached out to customer service requesting a refund for the difference, which is a fairly standard and reasonable request.

They responded saying they would get back to me after consulting with management, that was over a week ago. Since then, I’ve sent a follow-up email which has been completely ignored; whilst simultaneously sending me other emails about ongoing sales.

What makes this even more frustrating is that I’ve seen multiple reviews from other customers reporting serious issues with returns, including claims that items were never received back by the company. Because of this, I don’t feel comfortable returning and repurchasing at the lower price.

Overall, this experience has been very disappointing. Poor communication, lack of accountability, and no resolution. I genuinely hope the roughly £64 they saved by ignoring this situation was worth the negative review.

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great prices, and amazing customer service. I encountered a problem (not my fault) and got a free returns link for my order. So really great service overall. Very happy!

13 avril 2026
Avis spontané
Logo de Designerwear.co.uk

Réponse de Designerwear.co.uk

Hello,

Thank you for leaving a review, the customer support team have confirmed that they have been in contact with you over the past 6 days. They have mentioned that you wanted an order being cancelled and due to the customer support team being off during the Easter Bank holiday they were unable to respond to your request. The customer support team have also stated that they sent you a free returns link to send the item back you wanted cancelling. As the order had already been dispatched by the time we responded to the email. There isn't much else we can do other than to offer you a free returns link to send the item back and we will process a full refund for you.

Kind regards,

Designerwear Customer Support.

Noté 2 sur 5 étoiles

Cardigan misadvertised

The cardigan advertised, is not the one that arrived.

The cardigan was advertised as 50% merino/50% acrylic, but the one I received was 100% cotton. When I told customer service about the issue they did not seem interested in the misdescription. To their credit the item is now described properly.

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Awesome company!!

Awesome company & the products received were genuine & very competitively priced. I wouldn't hesitate to buy from here again. Keep up the great work. Bravo!

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Bought a few Levi items at massively…

Bought a few Levi items at massively reduced prices . Most sizes were available at the time of purchase . I need to return an item but can’t find the order in the recent Oder section on my profile , that my only grumble . The company offer a range of designer clothes at reduced prices so I’ll definitely be shopping with them again overall I’m really pleased with my purchases and a big thumbs up from me , a really good online company

4 mars 2026
Avis spontané

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