The item I ordered was delivered quickly. The item was faulty and customer service dealt with the issue very promptly. There was no long waiting in the queue on the phone and I was offered a refund or... Voir plus
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Very relieved that DPD were able to defer delivery until Wednesday. The Cornis oil was affordably priced by Dewaldens. Somewhere between the garden centre and the carrier, the postcode is incorrect.... Voir plus
Staff always very attentive to help when purchasing item . Tea room excellent with vast menu and cakes .
The only company who had the particular bird feeder I wanted so I bought two at great price. Well packed and fast delivery.
À propos de l'entreprise
Écrit par l'entreprise
Dewaldens is an independently owned Garden Centre and coffee shop just outside Kilmarnock in the heart of Ayrshire. We have everything your green-fingers could desire.
Coordonnées de contact
Ayr Road, KA1 4EJ, Kilmarnock, Royaume-Uni
- 01563 528911
- info@dewaldens.com
- www.dewaldens.com
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Great plants and very good coffee shop.
2 juin 2025
Excellent service
Excellent service. Bench was delivered as per my instructions. Lovely quality bench, would highly recommend.
5 juin 2025
Reluctant assistant
I got used to click and collect and I have used it for most of the year I would prefer a choice. For many years the customer service has been 5 star. but last visit to collect 2 x 15Kg butane gas bottles the young man from the cycle shed expected me to load by myself & reluctantly said he would lift one end I told him I could get help for the other end and suddenly he managed on his own. I am 79 years old
2 juin 2025
Réponse de Dewaldens Garden Centre & Coffee Shop - Ayrshire
Good Morning Bill, Thank you for taking the time to leave us a review. I am sorry that your last visit did not meet your expectations. The staff member was helping us out and has got a broken hand and is why he asked for a hand lifting it on this occasion. We hope to see you again soon and that your experience will be a better one. Best Regards Dewaldens.
Lovely product great servicr
26 mai 2025
Price, efficiency
Loved my Alexander rose bench got it at a great price and service was amazing due to the quickness and tracking would recommend this garden centre.
26 mai 2025
Great service as always.
18 mai 2025
Good service; poor delivery
The Resolva bug spray was despatched promptly but DPD let you down
23 mai 2025
No Tap Water
The "no tap water, we sell bottles" policy is rediculous. Legal or not, when buying food and hot drinks, free tap water should be a standard policy. We have been to many, many restaurants and cafes around Scotland, and around the world. We have never been refused tap water anywhere else with our hot drinks. I notice you have a "standard" reply to this complaint. Just because people choose not to publish on Trust pilot doesn't mean it's not an issue. Today, we personally overheard 2 tables expressing the same sentiment. Definitely won't be back!
28 mai 2025
Avis spontané
Was great price and fast delivery
12 mai 2025
Friendly service at reasonable cost.
7 mai 2025
I can't praise De Waldens high enough
I can't praise De Waldens high enough - I placed my order on Tuesday morning and it was despatched the same day for delivery the following day. Delivery was also easy and very prompt. Therefore I can highly recommend Dr Waldens as both very professional and customer focused. From a very happy customer.
6 mai 2025
Brilliant super fast delivery and a good price too
I ordered Chempak fertilizer for my succulents at 8pm.Super fast delivery with the order dispatched to me the next morning and arriving within 48 hours from the time of purchase. I very much appreciate not only the speed of delivery, but also the free delivery option for orders over £75. Highly recommended seller. Many thanks.
7 mai 2025
Most of the staff are pleasant.
30 avril 2025
Very pleasant helpful staff
10 avril 2025
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