DFS Furniture - Ayr Avis 

3 903
TrustScore 5 sur 5

4,9

Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I experienced amazing service buying a new bed in Ayr today. The staff are lovely. In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely... Voir plus

Noté 5 sur 5 étoiles

Great showroom with plenty of beautiful options on show. What made our experience however was our salesperson- Anthony with his residual Yorkshire accent. What a salesman - presented with quite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The overall experience was very positive. Staff were polite, welcoming, helpful. Anthony in particular introduced himself and let us know he was available to answer any questions. Customer service was... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Royaume-Uni

  • 0333 999 9740

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(3 903)

100 311 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing Service.

I experienced amazing service buying a new bed in Ayr today. The staff are lovely.
In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely recommend visiting this branch of DFS.

24 juillet 2026
Noté 5 sur 5 étoiles

Bought from DFS for years now

Bought from DFS for years now. Always reliable and professional service.
Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance any time.
Very knowledgeable lady who took us through everything we needed without any rush.
We bought another sofa and are very happy

22 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful

22 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

lady who served me was very helpful and…

lady who served me was very helpful and explained everything to me, nice person.

22 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 4 sur 5 étoiles

DFS Branch Ayr

DFS Branch Ayr
Visited the branch to see a live product instead of viewing online. We were met by Antony who was polite and informative with good product knowledge resulting in us finding the right combination of sofa style and covering. Antony made the process of ordering simple and informed us of all options available to us before confirming the order. The store is well presented and customer service is of a high standard compared to other furniture stores we had visited.

19 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello Colin,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Staff helpful and friendly

Staff helpful and friendly

19 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Not pushy. Did not follow us around the store. Very knowledgeable. Thank you.

11 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

The staff member was lovely very…

The staff member was lovely very helpful but not to pushy offered us coffee explained everything well and was generally very pleasant

18 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Ashley was very helpful

Ashley was very helpful, informative and knowledgable

18 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Easy transaction with knowledge staff

Easy transaction with knowledgeable staff . Processed quickly and efficiently

7 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

My experience was made very…

My experience was made very straightforward and painless by my friendly server, Shannon, who was excellent and incredibly helpful throughout the whole process.

17 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Great showroom with fantastic staff.

Great showroom with plenty of beautiful options on show.
What made our experience however was our salesperson- Anthony with his residual Yorkshire accent.
What a salesman - presented with quite a challenge with regards to what my 89 year old poorly mobile mum wanted, he was measured and attentive but not at all pushy. He listened to her and what she wanted but asked the right questions in the right way and found what we think was the right solution for her.
We weren’t rushed and the ‘banter’ was there once the decision making was done!
We were impressed.
If the chair lives up to the salesman we will be very happy!

15 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

A lovely store with lovely staff

A lovely store with lovely staff. Antony was extremely helpful and knowledgeable. I thought choosing a new sofa would be a pain, but DFS made it really easy and straightforward. Would highly recommend the Ayr store and will definitely return.

7 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello Rachel,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

easy to deal with

Very relaxed with no pressure to buy. Lovely Assistant Shannon

13 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Friendly and informative staff

Friendly and informative staff. Lots of options on products, colours and materials. All expenses on additional products broke down. No hard sell. Various payment options available.

10 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Confident knowledgeable staff that…

Confident knowledgeable staff that helped me with information on everything I looked at.

12 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

Thank you for sharing your feedback with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

We had excellent service from Antony…

We had excellent service from Antony when we were in the store yesterday.
Very helpful and explained everything to us about the 2 seat recliner we purchased .

11 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service employee Ashley was…

Customer service employee Ashley was very helpful and knowledgeable. All staff members encountered were also very courteous and welcoming.

12 juillet 2026
Logo de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

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