Liked the company as I previously had checked it out. Efficient Assistant who explained sale clearly and no pressure to buy. Pleasant and helpful staff especially the male assistant I dealt with.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLiberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB
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Lisez les avis des autres
Very helpful staff member, Anthony describing product and how to keep it in good condition. Also describing how it would be delivered and set up and with the gliders, cleaning kit etc. Very informativ... Voir plus
L'entreprise a répondu
We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.
L'entreprise a répondu
From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Royaume-Uni
- 0333 999 9740
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Friendly,not pushy sales and informative
6 août 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Polite and informative young man who…
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
27 juillet 2026
Réponse de DFS Furniture - Ayr
Hello Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We have bought furniture before from…
We have bought furniture before from dfs and always been satisfied with the suite we bought, the sales assistant was very nice,and told us everything we needed to know. Mr Caig
4 août 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The staff at DFS Heathfield are very…
The staff at DFS Heathfield are very friendly and helpful and take the time to help you with your questions about your purchase .
3 août 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
A very helpful assistant Anthony looked…
A very helpful assistant Anthony looked after me this afternoon when I came into order a new suite, he explained everything in detail, he was very kind and patient a delightful young man
3 août 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Excellent in store service
I visited the store twice before ordering my furniture. Colene, my salesperson was very patient and gave me clear succinct information about the furniture and subsequent delivery. Can’t wait to get my furniture now.
3 août 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antony was very helpful and got us the…
Antony was very helpful and got us the couch and accessories we needed with hassle free and knew what he was talking about
3 août 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Réponse de DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very helpful staff
We were given all the help and information as we chose our new sofa and 2 chairs
2 août 2026
Réponse de DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Réponse de DFS Furniture - Ayr
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Sales person was superb and very helpful
30 juillet 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Anthony was very helpful and knowledgeable about the product and services offered by DFS. I would definitely shop at DFS again.
Anthony was very helpful and knowledgeable
29 juillet 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Ayr
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Sofa ranges well layed out to view…
Sofa ranges well layed out to view sales person very helpful and not pushy to buy and very informative
18 juillet 2026
Réponse de DFS Furniture - Ayr
Hello Robert,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
New family sofa
Good selection of sofas to look at. Antony was very informative and helpful. Service was professional.
27 juillet 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very happy with whole experience
Very happy with whole experience . We were left to look around and the offer of help was given but young woman stayed back until I asked for advice. The young woman was polite and very pleasant and definitely knew her stuff.
26 juillet 2026
Réponse de DFS Furniture - Ayr
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great help from the lovely advisor in…
Great help from the lovely advisor in store today. Couldn’t do enough to help and resulted in purchasing our couch that’s day.
26 juillet 2026
Réponse de DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Attentive staff willing and ready to…
Attentive staff willing and ready to assist. Clear and professional information of options given with no hard sell.
26 juillet 2026
Réponse de DFS Furniture - Ayr
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
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