Liked the company as I previously had checked it out. Efficient Assistant who explained sale clearly and no pressure to buy. Pleasant and helpful staff especially the male assistant I dealt with.... Voir plus
L'entreprise a répondu
Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Liked the company as I previously had checked it out. Efficient Assistant who explained sale clearly and no pressure to buy. Pleasant and helpful staff especially the male assistant I dealt with.... Voir plus
L'entreprise a répondu
Hi the girl was very helpful and knowledgeable about the suite we were buying. No pressure to buy or sign anything just an overall relaxing experience. 10/10 .
Very helpful staff member, Anthony describing product and how to keep it in good condition. Also describing how it would be delivered and set up and with the gliders, cleaning kit etc. Very informativ... Voir plus
L'entreprise a répondu
Excellent service. Welcomed into store and helped with our purchase. Staff member was warm and friendly and answered all our questions. She made the process very quick and easy to understand.
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ashley made us very welcome and discussed our options on sofa gave us all sizes of sofa and went into great detail.i would recommend Ashley to any customer going to DFS in Ayr.

Réponse de DFS Furniture - Ayr
Very happy with service we received, helpful and when asked questions nothing was a hassle, even got us a measuring tape to double check measurements.

Réponse de DFS Furniture - Ayr
Pleasant staff that allowed you to walk round the store without hassling your to chat which was refreshing. Good selection in store

Réponse de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr
Had great customer service at shop and the delivery guys were awesome, nothing stopped them for getting my suite in place, big thanks to David

Réponse de DFS Furniture - Ayr
Amazing staff Amazing service wouldn't go anywhere else

Réponse de DFS Furniture - Ayr
Showroom was lovely & clean.
No pressure from our salesperson Amanda. She was very helpful, applied no pressure to buy, very informative and went through everything with us to make sure we understood the credit agreement etc.
Amanda gave us time to make our decision. She was friendly and gave us no pushy sales talk.
She is a credit to DFS Ayr. I would recommend to any family/friends if considering to buy to ask for Amanda.
A pleasant & relaxing purchase.

Réponse de DFS Furniture - Ayr
I was very pleased with the boy that i got to sell me a suite he was very nice and explained everything I forgot his name but he was great thanks

Réponse de DFS Furniture - Ayr
Having all our questions answered by both sales reps gave us the insight we needed and appreciated their help!

Réponse de DFS Furniture - Ayr
Very helpful. Listened to what I was looking for. Showed me plenty of options

Réponse de DFS Furniture - Ayr
Every thing went smoothly from start to finish and the female who dealing with us were great cant fault them at all

Réponse de DFS Furniture - Ayr
Shannon was lovely when we visited the store. She came to introduce herself and see if we needed any help quickly but then left us to look around. When we were ready to order she took us through the process thoroughly and was personable and helpful throughout, clearly explaining timescales for delivery and leather care for my dads new chair. Everything was covered and the experience was 5 star, not rushed and pleasant. Thanks Shannon

Réponse de DFS Furniture - Ayr

Réponse de DFS Furniture - Ayr
Staff were very helpful
Rebecca gave insight and suggestions as well as checking stock to meet our tight timescales

Réponse de DFS Furniture - Ayr
We were pleased to be served by a very helpful and knowledgeable young man he made our experience easy

Réponse de DFS Furniture - Ayr
Great no pressure experience

Réponse de DFS Furniture - Ayr
Great service from Marty. Explained everything in full and quick delivery on the item I purchased

Réponse de DFS Furniture - Ayr
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.