Liked the company as I previously had checked it out. Efficient Assistant who explained sale clearly and no pressure to buy. Pleasant and helpful staff especially the male assistant I dealt with.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLiberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB
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Very helpful staff member, Anthony describing product and how to keep it in good condition. Also describing how it would be delivered and set up and with the gliders, cleaning kit etc. Very informativ... Voir plus
L'entreprise a répondu
Excellent service. Welcomed into store and helped with our purchase. Staff member was warm and friendly and answered all our questions. She made the process very quick and easy to understand.
We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Royaume-Uni
- 0333 999 9740
4,9
Excellent
4 k avis
Demande des avis aux clients
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When we arrived at showroom we were…
When we arrived at showroom we were left to stroll around at our leisure browsing and trying out the sofas & chairs. Then we were asked if we needed any assistance. This time let us discuss the pros & cons of each item. By the time a sales person approached we had mostly made our minds up which sofa we were leaning to. A lovely lady sales assistant helped us to finalise. The whole process was very pleasant at DFS Heathfield.
2 juillet 2026
Réponse de DFS Furniture - Ayr
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Very friendly and very helpful with me…
Very friendly and very helpful with me thank you so much for your customer service
2 juillet 2026
Réponse de DFS Furniture - Ayr
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The staff were friendly and not too…
The staff were friendly and not too pushy gave me time to browse at my own leisure. I then approached a member of staff to see if the could assist me with a purchase. She was very helpful and talked me through the care book and how to clean if needed. I then agreed to take out a five year insurance cover she was a nice wee lass made me feel at ease straight away.
1 juillet 2026
Réponse de DFS Furniture - Ayr
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful knowledgeable staff
2 juillet 2026
Réponse de DFS Furniture - Ayr
Hello Greg,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
We had a really positive experience…
We had a really positive experience with no pressure from the salesperson. Anthony introduced himself right away and was available to answer all our questions throughout the process. Once we made our choice, he carefully went over our selection and made sure we understood everything before finalizing. His friendly and professional approach made the whole experience easy and enjoyable.
30 juin 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The ease and efficiency of purchasing
The ease and efficiency of purchasing, owing to to the salesperson
24 juin 2026
Réponse de DFS Furniture - Ayr
Hello Thomas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Matys customer service was amazing
Matys customer service was amazing. He suggested a good few dofas for us to looks as, wasn't pushy. Answered everything we needed to know if he didn't know he found out quickly. Ended up buying the sofa we didn't go in for.
1 juillet 2026
Réponse de DFS Furniture - Ayr
Hello Debbie,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Ashley was lovely
Ashley was lovely , no pressure , good experience looking forward to receiving sofa xx
30 juin 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Ayr
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
The lady who looked after us was really…
The lady who looked after us was really helpful an clear about everything
28 juin 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great personal quick service
Fantastic service at person level. Well discussed options and listened to as a customer
28 juin 2026
Réponse de DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ashley was very professional & was very…
Ashley was very professional & was very knowledgeable. No hard sale just aimed to support us with any questions we had 👏
28 juin 2026
Réponse de DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Ayr
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Our sales assistant Ashley was very…
Our sales assistant Ashley was very friendly and helpful. She adviced us on the best options for a sofa that suited our requirements. She explained all the care and insurance information and time scale of our order. Ashley also gave us the various payment options available. Overall we were very happy with the assistance we received from Ashley.
27 juin 2026
Réponse de DFS Furniture - Ayr
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ashley met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent service very professional and…
Excellent service very professional and helpful.
27 juin 2026
Réponse de DFS Furniture - Ayr
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff were very helpful especially…
Staff were very helpful especially believe her name was Rachel anyhow she is part time but she gave good advice.
23 juin 2026
Réponse de DFS Furniture - Ayr
Hello Scott,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Really helpful and also friendly
19 juin 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Ayr
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Service was first class.
23 juin 2026
Réponse de DFS Furniture - Ayr
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
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