Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We always use DFS when we need a sofa, our previous sofas lasted 12 years and still in good condition, but we have changed our decor. We have always been happy with the service and quality hopefully... Voir plus
L'entreprise a répondu
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Voir plus
L'entreprise a répondu
I attended DFS Banbury and purchased a beautiful recliner. Blake a DFS salesman was so helpful, explained everything to me, options, insurance, cleaning. Super helpful and approachable. Hopefully sofa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Lockheed Close, OX16 1LX, Banbury, Royaume-Uni
- 0333 999 9752
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Normally the shops will apply for the…
Normally the shops will apply for the finance help. ( interest free).But DFS just gave our details and the company keep asking uploading informations . We did it still asking for it . It could have been avoided .
21 juin 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to write us a review. Your feedback is much appreciated.
Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not.
To confirm, this decision is not made by DFS.
Kind regards,
Lia
DFS Customer Support
Fantastic experience and friendly…
Fantastic experience and friendly welcome. Very happy
24 juin 2026
Réponse de DFS Furniture - Banbury
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Banbury
Hello Ripalda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Sofa bed buying in Banbury
Pleasant welcome. First rate customer service and explanations. Thank you Holly!
23 juin 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Helpful and informative
21 juin 2026
Réponse de DFS Furniture - Banbury
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service
21 juin 2026
Réponse de DFS Furniture - Banbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Got exactly what I went in for and the…
Got exactly what I went in for and the staff were amazing
20 juin 2026
Réponse de DFS Furniture - Banbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
New Sofa
New Sofa - we are first time buyers and were recommended DFS in Banbury. The whole experience was nothing but easy. Blake met us on the Friday and gave us some fantastic advice to measure the floor with tape and we were back the next day with measurements to make magic happen! The choosing, buying and advice was seemless and Blake made the whole experience easy. We can't wait for the sofa's to arrive and start filling our new home, but the heart of the living room will definitely be our sofas! Thank you!
20 juin 2026
Réponse de DFS Furniture - Banbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff very helpful.
20 juin 2026
Réponse de DFS Furniture - Banbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
well looked after.
well looked after.
Everything explained well .
All questions answered .
20 juin 2026
Réponse de DFS Furniture - Banbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very happy with the service
Great service from Blake at DFS Banbury, who provided information and advice on our sofa purchases.
17 juin 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Made to feel welcome and went through…
Made to feel welcome and went through the whole process with us and all the choices we had
16 juin 2026
Réponse de DFS Furniture - Banbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Cheryl was great and help us close the…
Cheryl was great and help us close the perfect sofa
16 juin 2026
Réponse de DFS Furniture - Banbury
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady was very helpful and explained…
The lady was very helpful and explained everything
16 juin 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
My experience went well
My experience went well. Paul was polite and informative.
Spoilt for choice with such a large showroom.
The only downside [ hence the 4 stars] is that i had to wait quite some time before being served.
16 juin 2026
Réponse de DFS Furniture - Banbury
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Great service and helpful…
Great service and helpful knowledgeable, information from Max. This was our second visit and he was really helpful and approachable both times. Did not feel pressured or uncomfortable. We specifically went back to this store to purchase our sofa because of the helpfulness and amazing customer service we received from Max on our first visit
15 juin 2026
Réponse de DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Purchased exactly what I was looking…
Purchased exactly what I was looking for with help from a assistant, who by the way was a very nice young man named Paul, He was friendly, polite and professional
I am very pleased with the price and 0 % finance which makes things a lot easier when sorting my budget.
15 juin 2026
Réponse de DFS Furniture - Banbury
Hello Christopher,
We're really grateful you shared this amazing 5* review. We are glad to hear that Paul helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Good experience
Emma was very helpful and went through everything thoroughly.
She answered all our questions and gave us information on everything we needed.
Really good experience 😊
Thank you Emma
14 juin 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Emma in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Happy with your service David lanighan
14 juin 2026
Réponse de DFS Furniture - Banbury
Hello David,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The young gentleman that served us was…
The young gentleman that served us was very good and I have already recommended him to friends
10 out of 10
13 juin 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine A
DFS Central Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.