Aliyah was superb, such knowledge , friendly approach and lovely girl, a credit to you at dfs, do not discount Sam or Ben at merryhill center, we went back the day after we saw what we wanted and Ben... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementStation Dr, Merry Hill Retail Park Unit 2, DY5 1SY Brierley Hill, GB
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Lisez les avis des autres
Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... Voir plus
L'entreprise a répondu
Visited the store on the 26th July, from start to finish I was made to feel welcome as soon as we started talking to the assistant she kindly offered us a drink straight away. All our queries we ans... Voir plus
L'entreprise a répondu
Extremely helpful sales assistant, Ailyah, told her what I was looking for, the configuration I was after and she showed me the perfect sofas, ordered on the spot! Fantastic service, can’t wait for de... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, Royaume-Uni
- 0333 999 9844
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de DFS Furniture - Dudley
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
We only popped into your Merry Hill…
We only popped into your Merry Hill store...... just looking for 2 ,3 setters in zinc....we first spoke to Sam your Manager...we popped back home to make sure of our sizes....then went back to the store and spoke to Dan......we placed the order and now we just wait for the delivery....your sales team are excellent!! Thank you!!
....
1 juin 2026
Réponse de DFS Furniture - Dudley
Hello Gill,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Matt your sales guy was amazing
Matt your sales guy was amazing. Gave him measurements of living room and alcove etc. Went through lots of configurations. Took his time to get everything so as it fitted perfect.
Top credit to him and a credit to your company
8 juin 2026
Réponse de DFS Furniture - Dudley
Hello Dean,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind regards,
Lia
DFS Customer Support
Very friendly and talked us through all…
Very friendly and talked us through all we had to do too purchase our new sofa
8 juin 2026
Réponse de DFS Furniture - Dudley
Hello Mrs Watton,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Dudley
Hello Sophie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service, he was really helpful and friendly. Listened to what we wanted and needed. Would definitely recommend.
8 juin 2026
Réponse de DFS Furniture - Dudley
Hello Chelley,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Happy with sales team
Happy with sales team. Understood info given. Explained re different leathers etc.
1 juin 2026
Réponse de DFS Furniture - Dudley
Hello Kay,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Tony was great
Tony was great! Made my shopping experience easy and simple. Would 100% recommend going to dfs.
7 juin 2026
Réponse de DFS Furniture - Dudley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great customer service from Tony
7 juin 2026
Réponse de DFS Furniture - Dudley
Hello Amanda,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent sales approach
Our sales person was brilliant. No hard sell, just information on products.
6 juin 2026
Réponse de DFS Furniture - Dudley
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
I had an amazing and excellent…
I had an amazing and excellent experience. The sale guy was detailed and friendly.
5 juin 2026
Réponse de DFS Furniture - Dudley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Matt was great!!
Matt was great!!! Had a laugh light hearted had a coffee brought a sofa 🥹
5 juin 2026
Réponse de DFS Furniture - Dudley
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Dudley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful went through everything…
Very helpful went through everything with me, explained everything very well to me very pleased with his manner and how he presented himself, I now can't wait to get my new sofa
27 mai 2026
Réponse de DFS Furniture - Dudley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The person who dealed with us when we…
The person who dealed with us when we made our order explained everything well and was very helpful and polite.
3 juin 2026
Réponse de DFS Furniture - Dudley
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great service we new what we wanted so went straight to items the employee was very good gave us drinks and informed us of all the additional products very happy.
Would have liked it delivered a bit sooner but understand why it could take 12 weeks.
3 juin 2026
Réponse de DFS Furniture - Dudley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very polite and thorough
Very polite and thorough. Gave us all the information we needed.
2 juin 2026
Réponse de DFS Furniture - Dudley
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Dudley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Dudley
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Tony at the Brierley Hill dudley branch was very…
Tony at the merryhill center was very attentive helpful and clear when explained everything from start to finish a pleasure to deal with .
31 mai 2026
Réponse de DFS Furniture - Dudley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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