DFS Furniture - Exeter Avis 

4 232
TrustScore 5 sur 5

4,9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

What's not to love? The Exeter store is beautiful, the designs and quality of the furniture is so good (making it hard to choose) plus, we had amazing service from Jane in purchasing our sofa today. J... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really good experience visiting dfs today, the lady that helped us Louise was fantastic and took time to talk us through everything. We didn't feel rushed, and felt all our questions were answered.

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Royaume-Uni

  • 0333 999 9816

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(4 232)

94 712 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We visited the shop not really…

We visited the shop not really expecting to buy anything, but absolutely loved the Iconica range and ended up buying two sofas for our new house. Excellent service, staff extremely friendly and helpful.

20 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service was brilliant

Customer service was brilliant! Staff were attentive, knowledgeable and very welcoming.

3 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Matt Very professional and very…

Matt Very professional and very knowledgeable he had all the answers to all the questions I asked could not do anymore for us 10/10

2 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from Jane in the…

Excellent service from Jane in the Exeter store. Very knowledgeable and helpful which was the main reason for purchasing. We loved the sofas and loved the service!!

25 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer care and support,Well…

Great customer care and support,Well informed of all the products available and delivery times

2 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

He got the sofa to fit the space by…

He got the sofa to fit the space by ordering a smaller part to go on the end of the wall thank you

2 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

We knew what we wanted more or less and…

We knew what we wanted more or less and we were shown the variations they stocked. We had all the time in the world to test the sofas. After a full explanation it was easy to make a final decision. The staff were very helpful.

1 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Curtis was great in the Exeter store

Curtis was great in the Exeter store. Very helpful and made the process very easy.

29 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer service really…

Excellent customer service really recommend the Exeter store Always helpful and accommodating

29 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

The assistant Kelsy was very helpful…

The assistant Kelsy was very helpful took time to explain everything, always polite, and answered our questions.

28 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning Jane,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The lady in DFS in Exeter was so…

The lady in DFS in Exeter was so helpful, her customer service was outstanding. She answered all my questions and made my shopping experience a joy.
The rug was beautiful and looks great in my living room.

27 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning Susan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

A very Happy experience the staff were…

A very Happy experience the staff were very helpful and obliging and a lovely cup of coffee

27 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning Tony,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Helping my elderly dissabled parents…

Helping my elderly dissabled parents with the purchase of a sofa bed in Exeter. Then liaisng with me in Bristol to help mitigate any stress for them.

27 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Matt was great

Matt was great. Really informative. He new is products!

26 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very easy

Very easy. Not pushy allowed me to make my mind up with no pressure. Sales assistant very good.

25 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Attentive to us as customers

Attentive to us as customers, showed other options and very helpful

25 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Noté 1 sur 5 étoiles

I thought I had bought a sofa

I thought I had bought a sofa. Needed to check measurements and speak with DFS. Got stuck in chatbot, it closed the conversation. Terrible. Will cancel my order

14 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi Rosie, I am really sorry to hear you are waiting to cancel your funriture order. If you need any assistance please do contact us on 0333 99 99 777 we would be happy to see how we can help assist you further.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Orka natural compact corner sofa

100% customer service & knowledge & very welcoming member of staff dealt with my order & he is a credit to your store 😀 👍 👌

20 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Staff very helpful but not over…

Staff very helpful but not over powering. Allowed us time to sit and try sofas.

20 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

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