DFS Furniture - Exeter Avis 

4 226
TrustScore 5 sur 5

4,9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really good experience visiting dfs today, the lady that helped us Louise was fantastic and took time to talk us through everything. We didn't feel rushed, and felt all our questions were answered.

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleased with our visit,staff were great especially Curtis, wife came away extremely happy even treated her to the cleaning pack for it 😂 Win Win.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kurt from Exeter DFS was brilliant at helping us purchase our new sofa. He was approachable & could answer all are questions. 10/10 service! Thank you.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Royaume-Uni

  • 0333 999 9816

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(4 226)

93 905 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ever helpful assistant Marcus

We went into DFS Exeter to look for a sofa. Marcus approached us to see if we required assistance. We said not yet and he left us to browse. When we had decided he came to take our order. He was very helpful, explained everything to do with purchase and guarantee etc and was extremely personable . I would recommend him to anyone wishing to purchase furniture.

7 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good afternoon Rita,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Marcus.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Matt Jackson staff absolutely lovely…

Matt Jackson staff absolutely lovely ,friendly and a good advisor
Regards

7 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Staff were very friendly and helpful…

Staff were very friendly and helpful and gave all the information needed, I would highly recommend DFS.

7 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly helpful professional staff…

Friendly helpful professional staff made it so easy

7 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good afternoon Steve,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great Sales Staff at the Exeter Branch…

Great Sales Staff at the Exeter Branch very knowledgeable and helpful above and beyond

6 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

Excellent service from Curtis from start to finish.
Np presure sales from the staff giving you a relaxed visit.
Once product was chosen, an exstensive brief was given explaining evrything about the product, and on going services.
Very reassuring, would definately recommend family and friends.
Thankyou👍👍

6 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning Paul,

It is really appreciated that you took the time out to share your kind words. We are glad to hear Curtis helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

On arrival we were warmly welcomed

On arrival we were warmly welcomed, we knew which sofas we wanted but we were given so much more extra useful information compared to the online services that we hadn’t considered which was fab.

We were offered drinks and had our young daughter and some shops instantly judge but the gentlemen introduced himself to us as well as our daughter, which was reassuring - it’s stressful enough needed to go through things with a little one but it was like our experience was tailored to us and not being put in the category as everyone which was refreshing. We won’t be needing for a while, but if we do need any other furniture we will be heading to DFS again!

5 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic service from Sian Exeter…

Fantastic service from Sian Exeter ,very helpful and very happy to help she went through everything I needed to know very warming and a smile which was lovely
Well done Sian makes a lot of difference

5 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Store was well laid out and staff…

Store was well laid out and staff helpful

5 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

A Comfortable Approach To Buying a Sofa

Nice atmosphere with no pressure to peruse and get a feel for the most suiting sofa for us. Great staff who were very knowledgeable, explaining everything in detail. Big thanks to Sian (hope I got your name right)

4 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Great experience and we had our sofa ordered really quickly! All the staff were really welcoming and helpful

4 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good afternoon Jordan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Quick and efficient service

Quick and efficient service

4 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Curtis was amazing!

Curtis was amazing and made everything so faultless and made us feel at ease. He went through everything so thoroughly and had a great sense of humour and a hilarious laugh! Best of all he loves dogs!

4 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good afternoon Charlotte,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Cannot thank Curtis enough

Cannot thank Curtis enough. Really genuine sales guy. Not pushy. Happy to do whatever we wanted.

4 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good afternoon Megan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

We visited the shop not really…

We visited the shop not really expecting to buy anything, but absolutely loved the Iconica range and ended up buying two sofas for our new house. Excellent service, staff extremely friendly and helpful.

20 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service was brilliant

Customer service was brilliant! Staff were attentive, knowledgeable and very welcoming.

3 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Matt Very professional and very…

Matt Very professional and very knowledgeable he had all the answers to all the questions I asked could not do anymore for us 10/10

2 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from Jane in the…

Excellent service from Jane in the Exeter store. Very knowledgeable and helpful which was the main reason for purchasing. We loved the sofas and loved the service!!

25 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer care and support,Well…

Great customer care and support,Well informed of all the products available and delivery times

2 mai 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

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