DFS Furniture - Exeter Avis 

4 219
TrustScore 5 sur 5

4,9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kurt from Exeter DFS was brilliant at helping us purchase our new sofa. He was approachable & could answer all are questions. 10/10 service! Thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We entered the store at opening time and each person that walked through the store was greeted professionally. Myself and my son browsed the sofas before taking a seat on one we liked the most. Mar... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Royaume-Uni

  • 0333 999 9816

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(4 219)

93 171 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The staff were extremely helpful

The staff were extremely helpful, polite and welcoming, which improves the whole shopping experience.

11 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

Have had 3 Dfs sofas so far in my life…

Have had 3 Dfs sofas so far in my life time great service ,treated nicely and always helpful,Jane ,the lady who served me was very knowledgeable and not pushy

24 juin 2026
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Réponse de DFS Furniture - Exeter

Hello Alison,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

I was very pleased with the service…

I was very pleased with the service provided and all details explained clearly.
I’m delighted with my choice of sofa and look forward to taking delivery.
Thank you.

21 juin 2026
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Réponse de DFS Furniture - Exeter

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Staff were great and sorted out the…

Staff were great and sorted out the best deal for us.

23 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Your sales lady

Your sales lady, named Kelsie, (I hope I have the correct spelling) was extremely helpful. She didn't put us under any pressure. She was a good listener. Our shopping experience with her to assist us cannot be faulted.

16 juin 2026
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Réponse de DFS Furniture - Exeter

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service today in Exeter store

Great service today in Exeter store. Friendly and helpful staff, happy with my new purchase

22 juin 2026
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Réponse de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Should be running the place

The lady that helped us was excellent. Very knowledgeable about your products and couldn't do more to help. We actually purchased the sofa that she recommended once she understood our needs.
She was extremely professional but had the skill to make us feel like we were long standing friends. A rare talent indeed.

21 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

A credit to the DFS company

Dealing with someone who knew the product and who loved her job. Jane Cooper had a bubbly personality with a permanent smile, it was a pleasure doing business with her.
My neighbour also bought furniture from the same store and it was they who told me to seek out Jane.
Jane is a credit to your company.

17 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Just fabulous so friendly I was even…

Just fabulous so friendly I was even aloud to bring my dog in to whom they had treats for

18 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Perfect balance of help when needed and…

Perfect balance of help when needed and leaving us to make our decision. Special thanks to Matt, really friendly, helpful and knowledgeable.

20 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly and accommodating service

Very friendly and accommodating service

20 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Great experience, Jane was lovely and explained everything to me. I'm very pleased with everything about it. Thank you!

20 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service from Sian was great

Customer service from Sian was great, she took time and explained everything.

20 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

We had a great experience at DFS today

We had a great experience at DFS today. Our saleswoman, Jane Cooper, was incredibly knowledgeable and attentive, highlighting all the available options. Despite being on a time limit, all the relevant terms, conditions and guarantees were thoroughly explained. Overall, I would recommend DFS to other customers.

19 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from Marcus

Excellent service from Marcus, the whole process was effortless

19 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Lovely quality

Very good customer service we bought our sofas and we love them

12 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Nice selection of furniture excellent…

Nice selection of furniture excellent service,

11 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

BEST FURNITURE SHOWROOM Show room looked amazing

Show room looked amazing, looked good and smelt good..Staff are friendly and helpful. We were served by the lovely Kelsey who made us tea and talked us through options available.. Kelsey is most definitely an asset to your company, we appreciate all the help she gave us.

18 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kelsey met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Welcomed but not overpowered by the…

Welcomed but not overpowered by the salesman. Extremely, informative and helpful staff about our purchase.

17 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service!

The man assisting us was extremely helpful in every aspect. He knew so much about it which answered all of our questions. Smooth process for sure!

14 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

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