DFS Furniture - Exeter Avis 

4 224
TrustScore 5 sur 5

4,9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very pleased with our visit,staff were great especially Curtis, wife came away extremely happy even treated her to the cleaning pack for it 😂 Win Win.

Noté 5 sur 5 étoiles

A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kurt from Exeter DFS was brilliant at helping us purchase our new sofa. He was approachable & could answer all are questions. 10/10 service! Thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Royaume-Uni

  • 0333 999 9816

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(4 224)

93 171 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service!

The man assisting us was extremely helpful in every aspect. He knew so much about it which answered all of our questions. Smooth process for sure!

14 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

No nonsense

No nonsense, and no pressure
Very friendly

14 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello Nigel,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Very pleased with the experience

Very pleased with the experience. Sofa arrived on time. Good delivery.

10 mars 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service was great

Customer service was great, so helpful and friendly. Loads of information given.

13 juin 2026
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Réponse de DFS Furniture - Exeter

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. The salesperson was friendly, professional, and very helpful in helping me choose the right sofa. They answered all my questions and made the whole process easy and stress-free. I’m very happy with my purchase and would highly recommend DFS. Thank you!

13 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

The staff were polite helpful and…

The staff were polite helpful and attentive, and made for a relaxed experience

11 juin 2026
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Réponse de DFS Furniture - Exeter

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly, helpful and approachable

Very friendly, helpful and approachable staff. Asked our requirements and guided to the relevant section in a non-intrusive manner. Jane was very efficient and explained everything in detail.

5 juin 2026
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Réponse de DFS Furniture - Exeter

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Exeter DFS

Great customer service by Kelsey

11 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Service above and beyond!!!

We went to look for a footstool that matched our sofas purchased 3 years ago. Not only did Sian remember us she remembered what sofas we had bought 3 years ago. Although the sofas were no longer in store Sian looked for them on her tablet and enabled us to order exactly what we were looking for!! Sian definitely went over and above today!!

10 juin 2026
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Réponse de DFS Furniture - Exeter

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The kindest most helpful members of staff

I was helped by 2 members of staff. The store manager vido and sales team member Curtis.
Both were fantastic, helpful, kind and lovely people to talk to.
Nothing was too much trouble. Everything was set out clearly for me and I left happy with the purchase I made.

9 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello Siobhan,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Curtis.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful and advice outstanding

Very helpful and advice outstanding

9 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Good personal service

Sian was very helpful and knowledgable and gave us several options with clear information

9 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Five star treatment

Friendly, very helpful, knowledgeable and understanding of our requirements we couldn’t be more pleased with the caring attitude of Kelsey.

9 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Kelsey met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Matt was a great help

Matt was a great help! He was super knowledgable and approachable! Helped us order our dream sofa! Made our whole shopping experience stress free! Great customer service thankyou

31 mai 2026
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Réponse de DFS Furniture - Exeter

Hello Jess,

Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

corner sofa

I went into find a corner sofa and got I one. very good staff too they where very helpful.

8 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

I purchased a sofa from DFS and wanted…



I purchased a sofa from DFS and wanted to highlight the excellent service I received from the salesperson. From the moment I entered the store, he was friendly, professional, and extremely knowledgeable. He took the time to understand what I was looking for, answered all my questions, and helped me find the perfect sofa for my home.

There was no pressure to buy, and I really appreciated his honest advice and patience while I considered my options. The whole experience was smooth and enjoyable thanks to his excellent customer service. I'm delighted with my new sofa and would highly recommend DFS, especially because of the outstanding help I received during my visit.

7 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Matt was incredibly helpful and…

Matt was incredibly helpful and extremely knowledgeable. He helped to guide us through the journey of choosing and buying a sofa. Couldn’t recommend him enough!

7 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Went to purchase settee,s in DFS exeter…

Went to purchase settee,s in DFS exeter
Lovely bright show room with great choice of furniture
Went with our room measurements and was greeted by Matthew who was amazing he gave great advice on what to do first and was always around if needed on advice but also gave us our space to look sit and discuss our options
on choicing our furniture Matthew made the purchasing very easy and explained everything very well
Would highly recommend Matthew
Many thank Matthew for your help and advice
James and Paulette Mchardy

6 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello Paulette,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

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