Extremely helpful & friendly experience. The process was made easy by Ben who was super informative and clear on what was required as well as knowledgeable on the sofa itself. Pleasure to deal wi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... Voir plus
L'entreprise a répondu
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... Voir plus
L'entreprise a répondu
I dealt with all 4 sales agents over a period of 60 minutes, Joanne, Ben, Alan and a forth person who's name I didn't catch. They literally pulled rugs from under tables, moved furniture around, and t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Irlande
- (091) 767 466
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DFS Furniture - Galway
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Galway
We appreciate you taking the time to share your positive experience with our great value and helpful staff!
Kind regards,
Vanessa
DFS Customer Support
Great service
The lady who helped us was great, she helped us find the best option and was very friendly. Thank you DFS Team.
31 décembre 2025
Réponse de DFS Furniture - Galway
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent service from sales associate…
Excellent service from sales associate - Katrina
3 janvier 2026
Réponse de DFS Furniture - Galway
Good Afternoon Neil,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We meet with Katrina when we entered…
We meet with Katrina when we entered the store. She was so helpful & informative. She spent a lot of time with us to help us pick the sofa we wanted and so did one of her male colleagues didn’t catch his name (northern accent) who was also a great help.
Highly recommend dfs in Galway
2 janvier 2026
Réponse de DFS Furniture - Galway
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Katrina.
Kind Regards,
Jordan
DFS Customer Support
Excellent Salesman
Salesman was excellent and most helpful. He explained everything very well and was very courteous.
30 novembre 2025
Réponse de DFS Furniture - Galway
Good Afternoon Kevin,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
We had a very good interaction with…
We had a very good interaction with Ben, he was very helpful and patient with us in choosing the right sofa for our house.
He explained everything in detail in regards to the product and aftercare.
31 décembre 2025
Réponse de DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Helpful Ben DFS Galway
My husband and myself visited DFS Galway yesterday 30/12/2025. We travelled from Ennis specifically to your store because any time I was browsing there I was made feel welcome, even though I wasn't buying at the time. We were very well looked after by Ben. He was so courteous and explained everything about our purchases. Ben made sure we understood the product warranties and the phone numbers if we needed help at any point. Ben made the delivery details clear and made sure we were happy with everything before paying. Thank you Ben. It hope DFS appreciate you. We do.
30 décembre 2025
Avis spontané
Réponse de DFS Furniture - Galway
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great selection of furniture
Great selection of furniture. The store was bright and the staff were amazing.
31 décembre 2025
Réponse de DFS Furniture - Galway
We appreciate you sharing your positive experience with us. We're happy to hear that you enjoyed our wide selection and the staff's service.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic experience in DFS Galway
Fantastic experience in DFS Galway, Salesman Ben was so friendly and informative. And as always furniture is always great quality
31 décembre 2025
Réponse de DFS Furniture - Galway
We appreciate you sharing your fantastic experience at DFS Galway. We're so glad to hear that you found our team member friendly and informative and that you love the furniture quality.
Kind Regards,
Vanessa
DFS Customer Support
Amazing staff
So I had 2 lovely visit to the store in the last coiple of months and most recently dealt with the amazing Katrina...She was honestly the most amazing girl and gave me loads of advice on caring for my new sofas..would definitely recommend them and also the taking up the finance offer. .its let's you purchase the sofa you love without the burden of paying up front..Brilliant
22 décembre 2025
Réponse de DFS Furniture - Galway
We appreciate you taking the time to share your positive experience. We're happy to hear that you received helpful advice regarding your new sofas and found the finance offer beneficial.
Kind Regards,
Vanessa
DFS Customer Support
Michelle was excellent
Michelle was excellent. Extremely patient and kind. Explained everything really well. Great customer service.
17 décembre 2025
Réponse de DFS Furniture - Galway
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful and a genuinely pleasant…
Very helpful and a genuinely pleasant experience
4 décembre 2025
Réponse de DFS Furniture - Galway
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Great Experience
Great collections and the staff was very friendly and informative. All details were explained which made the decision easy to select from variety of models .
4 décembre 2025
Réponse de DFS Furniture - Galway
We appreciate you sharing your experience. We're happy to hear our staff was helpful and made your decision easier with their knowledge of our collections.
Kind Regards,
Vanessa
DFS Customer Support
shocking delivery cost
The first we heard of an extortionate delivery charge is when we were in the process of paying for the couch.
There is also no option to collect the couch so this charge is mandatory.
Why isn't it advertised?
If it's a mandatory charge, couldn't it be included in the price of the couch, or shown on the price tag?
We were undecided about then buying the couch, we were so frustrated.
Bad form!
4 décembre 2025
Réponse de DFS Furniture - Galway
Good afternoon,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Galway
Good Morning,
Thanks for the 5 stars! It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Would highly recommend
Had our 2 beautiful sofas delivered today after only two weeks of ordering. We were kept up to date with delivery times. Really pleased. Would highly recommend.
5 novembre 2025
Réponse de DFS Furniture - Galway
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Galway
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent staff and customer service
The customer service was excellent, very friendly informative and attentive staff who tok me through every stage of the buying and finance process. I purchased a sofa at DFS and the staff made it a relaxed, hassle free and smooth experience
3 décembre 2025
Réponse de DFS Furniture - Galway
Good morning Elly,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
The sales lad who helped me was very…
The sales lad who helped me was very kind and very helpful .
1 décembre 2025
Réponse de DFS Furniture - Galway
We're happy to hear that the sales associate was very helpful and kind! We appreciate your positive feedback and time.
Kind Regards,
Vanessa
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.