We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... Voir plus
L'entreprise a répondu
Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immacula... Voir plus
L'entreprise a répondu
I visited DFS Galway twice, and both experiences were excellent. Leah’s Customer Service was incredibly helpful and made sure I had all the information I needed before making my decision to go back... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Irlande
- (091) 767 466
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My experience
My experience - Good customer service. Friendly staff that took time to make sure I was happy with my purchase.
22 janvier 2026
Réponse de DFS Furniture - Galway
Good Morning Jackie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lorraine A
DFS Central Customer Support
Michelle
Michelle, she was amazing
She definitely is the reason we went ahead with buying our suite with DFS
Nothing was too much trouble
You are lucky to have her on the team
18 janvier 2026
Réponse de DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great collections and friendly staff to support u for selecting what sofa u need
Our experience was great and they have a wonderful collections of sofas and staffs there were friendly and will help unto decide what you need
22 janvier 2026
Réponse de DFS Furniture - Galway
We appreciate you sharing your feedback. We're happy to hear that you enjoyed our sofa selection and that our team was helpful during your visit.
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff to deal with
I ordered the sofa over the phone with Daniel, I found him really lovely to deal with. My husband & I initially went looking at sofas in the Galway store & we were dealing with Jayden & we also found him to be extremely nice & very helpful to deal with.
18 janvier 2026
Réponse de DFS Furniture - Galway
We appreciate you sharing your experience. We are happy to hear that you found our team members helpful and lovely to deal with while choosing your sofa. Thank you for your positive feedback.
Kind regards,
Vanessa
DFS Customer Support
Ben was great!
Ben was very attentive and patient. He was very knowledgeable as he answered all of our questions about the product well
18 janvier 2026
Réponse de DFS Furniture - Galway
Good morning,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Galway
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent advice and friendly customer…
Excellent advice and friendly customer service
17 janvier 2026
Réponse de DFS Furniture - Galway
Good morning Deirdre,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We received 5 star treatment from…
We received 5 star treatment from Michelle! She was really helpful in store and over the phone and made our experience as smooth as possible.
9 janvier 2026
Réponse de DFS Furniture - Galway
We're happy to hear that you received such great support! It's wonderful to know our team made your experience smooth and helpful both in store and on the phone.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Galway
We appreciate your kind words about our team and are glad you had a good experience. Thank you for taking the time to share your feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service, very welcoming & helpful from the minute we came through the door..
10 janvier 2026
Réponse de DFS Furniture - Galway
Thank you for your positive feedback. We're happy to hear that you felt very welcome and assisted from the moment you arrived.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service,katrina was…
Excellent customer service,katrina was very helpfulful,and very persuasive, with loads of information about the furniture.
14 janvier 2026
Réponse de DFS Furniture - Galway
We appreciate you taking the time to share your experience. We are happy to hear that you found our service excellent and informative.
Kind Regards,
Vanessa
DFS Customer Support
Great experience but they should have…
Great experience but they should have had a model of this sofa in the shop and did not. Shop should also have more colours on show not just cream based colours
7 janvier 2026
Réponse de DFS Furniture - Galway
We appreciate your feedback. We're sorry the sofa model wasn't available and for the limited color selection. We'll consider this to improve our showroom.
Kind regards,
Vanessa
DFS Customer Support
Jayden very good
10 janvier 2026
Réponse de DFS Furniture - Galway
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Galway
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Galway
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Galway
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Michelle was an exceptionally wonderful…
Michelle was an exceptionally wonderful sales person. I'm dealing with people a long time and I'd have to say she it tops.
8 janvier 2026
Réponse de DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff very friendly and helpful
8 janvier 2026
Réponse de DFS Furniture - Galway
Good afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Galway
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Galway
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.