DFS Furniture - Gateshead Avis 

10 233
TrustScore 5 sur 5

4,9

metro retail park metro retail park, NE11 9XS Gateshead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Paul was fantastic from start to finish. Even when we had to leave half way through to pick kids up from grand parents house. Explained everything, talked us through all of our options/different fabri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were just browsing and after chatting with the sales person were able to choose a Sofa which suited us perfectly. We were unsure of the size we had chosen but the sales person held the items for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic experience and service from David, DFS Metrocentre. We enjoyed our visit and were under no pressure. We were offered refreshments and told to take our time. Once we had chosen our sofas, Dav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely clean and well designed showroom. Staff friendly and attentive without being pushy. Once engaged both Zac on an earlier visit and then Paul today were very helpful and guided us effortless... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • metro retail park metro retail park, NE11 9XS, Gateshead, Royaume-Uni

  • 0333 999 9757

4,9

Excellent

TrustScore 5 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(10 233)

96 596 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic service instore

Fantastic service instore. Pamela was very helpful and explained everything thoroughly and clearly. We couldn't have asked for a better service. Thank you.

29 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Such a brilliant help choosing my dream…

Such a brilliant help choosing my dream couch, very friendly, very happy with my overall experience would highly recommend!!!

28 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful and easy to talk to

Very helpful and easy to talk to! Would recommend

28 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Sales staff very helpful, great all round experience

Sales staff very helpful and no pressure or pushy tactics. A laid back experience which I prefer when buying something. I'm rubbish with people's names but the young lass that sorted us out was fantastic! Wouldn't hesitate to buy from there again.

28 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The young sales person Emma was very…

The young sales person Emma was very helpful with out being pushy

28 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, polite delivery guys, all set up, rubbish taken away, and fast too

8 mars 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great service and Rachel everything so…

Great service and Rachel everything so well.

27 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello Kerry,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful lady got what I needed…

Very helpful lady got what I needed every item explainedha

27 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 4 sur 5 étoiles

The fa t that I was allowed time…

The fa t that I was allowed time to.look around the show room and not being pressured by sales people pushing for a quick sale. The salesman was polite informative and friendly o pressure.

26 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Carmel La-z-boy in willow

There was no hassle, no sales person was constantly on your back, you were left to browse and if you needed help, the help was there straight away, the member of staff that helped me was very patient whilst I made my decision

26 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Rachel was very approachable and…

Rachel was very approachable and knowledgeable about the products we were looking at. She was friendly and an asset to DFS. I would seek out Rachel in the future if I was visiting DFS

26 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Nice guy paul

The guy that served my daughter and I was really helpful and friendly would recommend this store

25 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

lovely staff

26 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

the staff where nice and pacient

the staff where nice and pacient. They answered all our questions very kindly. well trained and very nice staff

24 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Really friendly

Really friendly, helpful staff, the furniture I wanted was in the store so we were able to see it in person and try it out

24 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello Victoria,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Lewis was most helpful with the whole…

Lewis was most helpful with the whole process and he was very informative about the products.

24 juillet 2026
Logo de DFS Furniture - Gateshead

Réponse de DFS Furniture - Gateshead

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

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