DFS Furniture - Giltbrook Avis 

Buying the furniture was made easier because of the knowledge and information provided by the sales person

Excellent service provided to us by Rebecca.She went extra miles to make us comfortable and and go through all the materials provided until we got the best fabric.
Rebecca made our day easy and enjoyable…..with tangible results.
We will surely visit dfs again for the best service

My wife and I were looking for a 2 seater sofa. The showroom was quite large with a wide variety of furniture. After a few minutes, an advisor, P71 - Bob approached us and soon put us at our ease. He was very knowledgeable about their furniture, payment and delivery options and it was a pleasure talking to him.

Great knowledge & extremely helpful
Thaks

We came back to DFS due to the service we had previously & how easy the purchase process is around the 0% interest payments', although Kelly was first class & a great credit to DFS, therefore making the purchase on this occasion even better, very knowledgeable.

The sales person was amazing answered all my questions and gave me exactly what I wanted

Customer service -( excellent service by Becky)
Products and quality
Ambience of the showroom
0% credit

At DFS, we went there to look at mattresses. And expected to spend all day looking all over at them to be honest. But as we layed on every mattress in DFS we found the one within 40 mins. We wasn't pressured by any sales people which for us fantastic as we hate it, and when we was ready we went to ask a sales person a few questions about our sleeping styles and he said we had picked a good one for that. And further more we looked at the reviews and since I have fibromyalgia it was a particularly good one for helping with that too. So a really good day picking a mattress at a decent price, a Rylee Pillowtop at £699 fabulous we cant wait till we get it.

The staff were amazing

Very comfortable experience.
Staff were relaxed and helpful when needed. Bob was informative and very sociable helped us confidently with our choice. Impressed with the after sale service and help with the future maintenance of the purchase.

Great , nice easy and quick

Brilliant service

Brilliant service from attending the store, purchasing sofa and regular updates on expected delivery and aftercare advice. Very pleased with experience

Very helpful explained everything we needed to no brilliant service

Kelly was fantastic and very informative. I wasn’t going to buy anything I just came in for a look. Kelly came over and was very patient with all of my questions. I have never bought a couch before but she showed me affordable options in the style I wanted. I went in for nothing and ended up purchasing a couch, a chair and a coffee table either I am easily convinced or Kelly is excellent at her job. Personally I would go with the latter.

Easy no pressure very helpful and straightforward.

Absolutely perfect experience during our visit / purchase. The staff were very helpful and friendly, especially Bob who couldn't have been more lovely. Even the coffee was great! 10/10 from us.

Diana, Sales rep was so fantastic. She was very knowledgeable with the product we were purchasing. She took her time in explaining all the details that left us with a clear picture of what we were purchasing. We were very happy with her customer service, top notch!

Excellent service from start to finish. The salesman was friendly, knowledgeable, and helped us find exactly what we were looking for without any pressure. A great experience—highly recommended!