Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4, Peninsular Retail Park, SE7 7TZ London, England, GB
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Lisez les avis des autres
Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Voir plus
L'entreprise a répondu
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Voir plus
L'entreprise a répondu
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Royaume-Uni
- +443339999777
4,9
Excellent
1 k avis
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Staff all very helpful wasn’t pushed…
Staff all very helpful wasn’t pushed into buying anything manager gave good advice regarding size and color sales girl gave good advice too .
8 mai 2026
Réponse de DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Kerry at DFS Charlton was amazing with…
Kerry at DFS Charlton was amazing with me she did went through all with me and the store manager William also help me honestly amazing experience I have.
7 mai 2026
Réponse de DFS Furniture - Greenwich
Good afternoon Lola,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Greenwich
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Helpfull information very good
7 mai 2026
Réponse de DFS Furniture - Greenwich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service young man named mo…
Great service young man named mo Greenwich dfs very friendly tho shame dfs don't have all sofas to sit on and look at .in the end we choose a corner sofa so looking forward to that .
6 mai 2026
Réponse de DFS Furniture - Greenwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service and staff…
Great customer service and staff knowing how much to engage with the customer, but also the need to give space to allow us to make our own choice.
4 mai 2026
Réponse de DFS Furniture - Greenwich
Good afternoon Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Tom was extremely helpful and friendly
Tom was extremely helpful and friendly. He made us feel very contactable. Did a great job and would definitely return next time we need some new furniture.
1 mai 2026
Réponse de DFS Furniture - Greenwich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Karima was very helpful
Karima was very helpful, easy going in her approach and very clear communication taking the time to answer all my queries. Now I can’t wait for my new couch to arrive….
4 mai 2026
Réponse de DFS Furniture - Greenwich
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Greenwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Greenwich
Good morning lshioku,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff were all so helpful
4 mai 2026
Réponse de DFS Furniture - Greenwich
Good morning Caroline,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Greenwich
Good morning Thamanna,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Réponse de DFS Furniture - Greenwich
Good morning Lauren,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Tom was very professional and diligent - he was very communicative and informative in the sofas we chose. A great person and sales representative of DFS
The sales representatives Tom was extremely helpful- guided us nicely with full explanation and care. Tom knew his furniture and was very helpful. A valuable member to your team I would say.
3 mai 2026
Réponse de DFS Furniture - Greenwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sameera was very helpful
3 mai 2026
Réponse de DFS Furniture - Greenwich
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Tom at Charlton DFS was great really…
Tom at Charlton DFS was great really helpful and honest.
So please with the service.
Couldn’t recommend enough
3 mai 2026
Réponse de DFS Furniture - Greenwich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Tom.
Kind Regards,
Jordan
DFS Customer Support
Review
The experience i had in the shop was amazing especially from moh ,the shop attendant, he had a really good customer service ,he was polite and helpful and had time to explain every bit of our purchase .I will recommend people to come to the shop
2 mai 2026
Réponse de DFS Furniture - Greenwich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Thank you Kerry!!!
The whole team was amazing. Especially our sales Advisor Kerry- such a pleasant experience the whole way- didn't even see the time go. Made our stressful sofa and bed shopping so fun and memorable. So happy with our purchase and the entire sale experience. Can't thank Kerry enough!!
Also both managers Ash and Will were both very helpful throughout the process!
30 avril 2026
Réponse de DFS Furniture - Greenwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Knowledgeable and friendly customer service
Great selection and excellent customer service. Jay, our customer service assistant took us smoothly through the process - he was both knowledgeable and thorough. The whole process was excellent. Can’t recommend this store and Jay highly enough.
26 avril 2026
Réponse de DFS Furniture - Greenwich
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Karima looked after me very well she…
Karima looked after me very well she wasn't pushy and left me to have a look at the options she gave me, the sofa I originally wanted was very low but Karima showed me another sofa that I just fell in love with, she explained everything so well. She is a credit to your business. A true asset. I couldn't be more happier with overall experience and look forward to my beautiful new sofa to arrive.
27 avril 2026
Réponse de DFS Furniture - Greenwich
Good morning Tara,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Karima.
Kind regards,
Lia
DFS Customer Support
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