Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4, Peninsular Retail Park, SE7 7TZ London, England, GB
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Lisez les avis des autres
Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Voir plus
L'entreprise a répondu
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Voir plus
L'entreprise a répondu
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Royaume-Uni
- +443339999777
4,9
Excellent
1 k avis
Demande des avis aux clients
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Réponse de DFS Furniture - Greenwich
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service Mo, was very helpful and made everything easy to understand. Very happy customer here.
18 mai 2026
Réponse de DFS Furniture - Greenwich
Good afternoon Ms Davies,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly service and knowledgeable staff
17 mai 2026
Réponse de DFS Furniture - Greenwich
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Greenwich
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Sofa purchase
The salesman Tom was friendly whilst remaining professional & knowledgeable about the sofa I was interested in purchasing. He made the experience enjoyable & am very happy with my choice & service I received today. Tom is a credit to DFS.
16 mai 2026
Réponse de DFS Furniture - Greenwich
Good morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Greenwich
Good morning Debbie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly greeting
Very friendly greeting, staff communicate well and talk you through everything. They were very thorough.
16 mai 2026
Réponse de DFS Furniture - Greenwich
Good morning Emma,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I had a great experience
I had a great experience from start to finish. The team was responsive, professional, and helpful throughout the process. Everything was handled efficiently, and I would happily use the service again.
16 mai 2026
Réponse de DFS Furniture - Greenwich
Good morning Kennedy,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly and patient staff
16 mai 2026
Réponse de DFS Furniture - Greenwich
Good afternoon Dawn,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The sales people genuinely never had…
The sales people genuinely never had such a positive experience. They staff there went above and beyond made us laugh, made us comfortable and most important of all
Made sure we made the right purchase.
Couldn’t recommend them enough and genuinely 5 star service!! Keep it up!
25 avril 2026
Réponse de DFS Furniture - Greenwich
Good morning Siti,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Greenwich
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
We Came in and was Greeted straight…
We Came in and was Greeted straight away but we were given the space to look around I couldn’t see the one I saw online so Mo said that should be upstairs and he was spot on he showed me the options colours and I did say that I need the arms to detach as it will be difficult getting it through my door to the living Room He was very nice and very helpful I sat on the sofa and and I said yes straight away it was a Really nice Experience I had today and I’m Really looking forward to my new Sofa coming
11 mai 2026
Réponse de DFS Furniture - Greenwich
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Absolutely outstanding service from Shazmin
Absolutely outstanding service from start to finish at DFS! She was incredibly patient, professional, and genuinely helpful throughout the entire experience. She took the time to explain every single aspect in full detail, making sure we understood all of our options clearly and comfortably.
What really stood out was how much care and attention she gave us — there was never any pressure or rushing. She allowed us plenty of time to properly think through our choices and gave excellent advice and conclusions that truly helped us make the right decision. Her knowledge, communication, and customer service skills were honestly exceptional.
She made the whole experience feel easy, relaxed, and enjoyable, which is rare to find nowadays. You can tell she genuinely cares about her customers and wants them to leave happy and confident with their purchase.
If I could give more than 5 stars, I absolutely would. Her service was genuinely a 10/10 and she deserves huge recognition for how amazing she was. Thank you again for such a fantastic experience — we’ll definitely be recommending DFS to others because of her!
11 mai 2026
Réponse de DFS Furniture - Greenwich
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Great customer service
11 mai 2026
Réponse de DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Greenwich
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Mo we excellent with his assistance in…
Mo we excellent with his assistance in making sure all our queries were answered in order to make the right choice of product. Very professional!
10 mai 2026
Réponse de DFS Furniture - Greenwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Professional and knowledgeable. A very pleasant experience at the Greenwich store.
The sales representative who advised and assisted me with the sale of my sofa was professional, knowledgeable and helped me with making my final decision to purchase my sofa. I would recommend DFS to friends and family based on the experience I encountered and i will be visiting the Greenwich store again within the next 6 - 9 months to purchase another item - thank you :)
4 mai 2026
Réponse de DFS Furniture - Greenwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
It was a great shopping experience
It was a great shopping experience, the staff, especially Sameera were very friendly and helpful.
9 mai 2026
Réponse de DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff all very helpful wasn’t pushed…
Staff all very helpful wasn’t pushed into buying anything manager gave good advice regarding size and color sales girl gave good advice too .
8 mai 2026
Réponse de DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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