Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Voir plus
L'entreprise a répondu
Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB
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Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Voir plus
L'entreprise a répondu
Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Voir plus
L'entreprise a répondu
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Voir plus
L'entreprise a répondu
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Royaume-Uni
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Staff were Excellent and very knowledgeable. Couldn’t have asked for more!

Réponse de DFS Furniture - Greenwich

Réponse de DFS Furniture - Greenwich

Réponse de DFS Furniture - Greenwich
Tom was very helpful in guiding my purchase. He was calm, and listen to me in relation to my bed need. He is a very good sales person and have a very good knowledge of the business.

Réponse de DFS Furniture - Greenwich

Réponse de DFS Furniture - Greenwich
Mo, who helped me, was very knowledgeable and was not at all 'pushy', just giving me time to think and calculate measurements etc. A pleasure to deal with him. The information he gave was very clear, every step of the way, from the construction of the sofa, cleaning, guarantees etc.

Réponse de DFS Furniture - Greenwich
Mo was very helpful and knowledgeable. Didn't pressure or hassle us one bit.

Réponse de DFS Furniture - Greenwich
Comprehensive explanations from Shaz, who was very attentive. Very happy with service.

Réponse de DFS Furniture - Greenwich
Excellent customer service, I had a wonderful and knowledgable sales person guide me for the type of product that met my needs.
This is by far my favourite store/ location.

Réponse de DFS Furniture - Greenwich
The sales person was very helpful and patient. she found the exact sofa I described with all of the features I wanted. I was very impressed, as I am usually very choosy.

Réponse de DFS Furniture - Greenwich

Réponse de DFS Furniture - Greenwich
Kerry was brilliant
Very friendly and very knowledgeable
Excellent service. Thank you!

Réponse de DFS Furniture - Greenwich

Réponse de DFS Furniture - Greenwich
Perfect and the team was great, Mohammed was very friendly and kind, responded and clarified all of our questions.

Réponse de DFS Furniture - Greenwich

Réponse de DFS Furniture - Greenwich
Excellent service Mo, was very helpful and made everything easy to understand. Very happy customer here.

Réponse de DFS Furniture - Greenwich
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