We visited DFS in Hove and had a really good shopping experiencia. The staff (Kerry) were very attentive and helpful, and guided us toward our purchase of 2 x 3 seater sofas. There is a huge choic... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementOld Shoreham Rd, Goldstone Retail Park, BN3 7PN Hove, GB
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Lisez les avis des autres
Absolutely brilliant customer service from Bev & Paul. Couldn't fault either of them. They werent pushy & understood exactly what we were looking for. Would definitely recommend DFS & would use them a... Voir plus
L'entreprise a répondu
Having visited the store 3 times over the last week, to view different options, the store was always clean and tidy. The staff asked if we required any assistance but left us to look around with no p... Voir plus
L'entreprise a répondu
We went in on the Sunday and had a really good look around and found the sofa and chair we wanted. Asked the sales staff it it was ok to take the measurements and return on bank holiday Monday. Th... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, Royaume-Uni
- 0333 999 9786
4,8
Excellent
5 k avis
Demande des avis aux clients
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Réponse de DFS Furniture - Hove
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Réponse de DFS Furniture - Hove
Good morning Chrissie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Gabi at the Hove showroom
Gabi made our visit (and purchase) a breeze! She was polite, informative, and a genuine pleasure to deal with. Great experience all round!
16 mai 2026
Réponse de DFS Furniture - Hove
Good afternoon Rebecca,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Hove
Good afternoon Pedro,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful and kind
Very helpful and kind. Explained everything clearly and made choosing easy too.
14 mai 2026
Réponse de DFS Furniture - Hove
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Do not hesitate to consider DFS for your furniture
I visited 2 DFS stores over a couple of days(Croydon/Hove) and I have to say both were very much alike in the respect of a great service. The staff were most helpful and informative and could not do enough, went above and beyond without being in your face whilst constantly hassling me like other furniture companies I also visited, this most certainly played a part in selecting DFS to purchase my furniture.
11 mai 2026
Réponse de DFS Furniture - Hove
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great Value and service
We were looking for a replacement three seater and two seater settee to replace old ones. Went to Hove and were served by Mark. He was very helpful and gave us good advice and was not pushy. There was an offer on what we wanted. Great product and great vale so we bought it. Great service
13 mai 2026
Réponse de DFS Furniture - Hove
Good afternoon Michael,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind regards,
Lia
DFS Customer Support
Very knowledgeable and did not try to…
Very knowledgeable and did not try to push extras that I did not want
13 mai 2026
Réponse de DFS Furniture - Hove
Good afternoon Ian,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
A great shopping experience
A great shopping experience, customer service from Bev was fantastic, really helpful and informative.
No hard sell .
12 mai 2026
Réponse de DFS Furniture - Hove
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good products enhanced with great people
It’s all about the people dealing with the customers! Great products are one thing, but that enthusiastic person supporting you on your purchasing decision, makes the experience great! I bought a sofa today and was so well informed. Thank you
12 mai 2026
Réponse de DFS Furniture - Hove
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent
Excellent. Mark was very informative and patient. Gave lots of advice and ideas. Third sofa I have bought from dfs. Always great service.
4 mai 2026
Réponse de DFS Furniture - Hove
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Called into the Hove store
Called into the Hove store , Chris was very helpful , not pushy .
9 mai 2026
Réponse de DFS Furniture - Hove
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Hove
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sofa Purchase
We were very impressed with the calm efficiency and knowledge of the staff member Paul who dealt with our order. Also that every order is double checked by another member of staff to avoid error. We were made to feel very comfortable throughout and even offered a drink. Everything was made easy to understand from the Five Year package to delivery and the care kit. This all gave us confidence in our purchase.
9 mai 2026
Réponse de DFS Furniture - Hove
Good Morning,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Hove
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Misold footstool didn’t receive what I ordered…
Wrote a lovely review after visiting DFS but my sofa arrived today and the footstool (that I was upsold from plain to storage) is a completely different size. When I was sat in the store with my feet up ordering and deciding what to buy she upsold me the ‘storage’ footstool and told me it was exactly the same but with storage. At no point did she say it was considerably lower than the sofa and much smaller than the one in the showroom . I’ve been told by customer service that I have to wait for the store to contact me to resolve the issue so I’m fuming. Completely misold the product. Absolute fortune and was an integral part of the purchase as I have a small room and the footstool made the sofa practical for the space! Who has a footstool 5cns lower than the seat height????????
9 mai 2026
Avis spontané
Réponse de DFS Furniture - Hove
Good Afternoon Heidi,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your furniture. We are sorry to hear that you are having issues with the furniture.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.
Kind Regards,
Lorraine A
DFS Central Customer Support
JESS was friendly
JESS was friendly, attentive, and made our sofa buying a delight! A quick process with clear explanation of everything we needed to know.
8 mai 2026
Réponse de DFS Furniture - Hove
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Pretty straight forward and helpful…
Pretty straight forward and helpful service. The follow up was appropriate. The options in the shop were extensive.
8 mai 2026
Réponse de DFS Furniture - Hove
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Great
Jess was so helpful in store and ordering over the phone. Great service from her at the hove store
8 mai 2026
Réponse de DFS Furniture - Hove
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great sales staff
Excellent service in store, the sales assistant was most knowledgeable about the various sofas i wanted to look at and several discussions around different options. I would recommend them
27 décembre 2025
Réponse de DFS Furniture - Hove
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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