After browsing for a short while my wife and I stopped to look more closely at a leather suite. Looking around for a member of staff one was stood a few paces from us, he strolled across as I caught h... Voir plus
L'entreprise a répondu
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After browsing for a short while my wife and I stopped to look more closely at a leather suite. Looking around for a member of staff one was stood a few paces from us, he strolled across as I caught h... Voir plus
L'entreprise a répondu
From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Voir plus
L'entreprise a répondu
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Voir plus
L'entreprise a répondu
plenty of variety, assistants politely asked if we needed any help but not too pushy. was there when we needed to ask them something. when we chose what we wanted was very pleased the way the assi... Voir plus
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Royaume-Uni
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Always buy my sofas from Dfs and never had no complaints,really good value for money

Réponse de DFS Furniture - Hull
The staff were very helpful, listened to all of our preferences and found us the perfect sofas.

Réponse de DFS Furniture - Hull
Service was excellent very friendly and easy to talk to explained everything with ease

Réponse de DFS Furniture - Hull

Réponse de DFS Furniture - Hull
I had an excellent experience at DFS, Thanks to member of staff Will, at the Hull store. who was very welcoming. He was friendly and patient and extremely knowledgeable, taking the time to understand what I was looking for in 2 sofas. I never felt pressured and was given honest advice throughout. His customer service made the whole process enjoyable. Nothing was too much trouble and he deserves recognition for being a valued member of staff. Will was polite and professional.
The delivery team took great care bringing everything into my home and building the sofas, which look incredible and are so comfy.
Thanks DFS
Mrs Garwood

Réponse de DFS Furniture - Hull
Very pleasant & well set out store . No pushy sales people just helpful friendly staff . Makes shopping a pleasure .

Réponse de DFS Furniture - Hull

Réponse de DFS Furniture - Hull
The salesman was brilliant. Explained everything fully never pressurised me in any way ..top man!

Réponse de DFS Furniture - Hull
The staff were very helpful and patient
We were made to feel very comfortable
Happy with the service

Réponse de DFS Furniture - Hull
Sales person was amazing. Offered us a drink whilst looking around. Friendly and patient with our little boy.

Réponse de DFS Furniture - Hull
Very helpful staff who knew there stuff and where able to help with our specific subject size requirements

Réponse de DFS Furniture - Hull
We have previously browsed in store and made our choices. The staff were wonderful , attentive and helpful. We liked that we were able to come home and continue to browse at our leisure. Purchasing on line was so quick and easy.

Réponse de DFS Furniture - Hull
sofas great price great delivery great (nice blokes)only thing is you promised to ring us on progress you NEVER rang us sent stupid texts and emails which we dont normally do were 80yrs and 70yrs old so other than that all ok so learn to actually SPEAK to people if you have time to type messages you have time to actually ring us

Réponse de DFS Furniture - Hull
Staff very understanding of my requirments.
Due to LazyBoy having change the manufactuing base for production of the New LazyBoy could not ensure compatiblite with the Old design.
Resolved situation given this problem.

Réponse de DFS Furniture - Hull
Very friendly staff & quick to help us get our new sofas sorted & ordered.

Réponse de DFS Furniture - Hull
Charlotte was amazing and helped me find the perfect sofa

Réponse de DFS Furniture - Hull
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