After browsing for a short while my wife and I stopped to look more closely at a leather suite. Looking around for a member of staff one was stood a few paces from us, he strolled across as I caught h... Voir plus
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After browsing for a short while my wife and I stopped to look more closely at a leather suite. Looking around for a member of staff one was stood a few paces from us, he strolled across as I caught h... Voir plus
L'entreprise a répondu
From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Voir plus
L'entreprise a répondu
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Voir plus
L'entreprise a répondu
plenty of variety, assistants politely asked if we needed any help but not too pushy. was there when we needed to ask them something. when we chose what we wanted was very pleased the way the assi... Voir plus
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Royaume-Uni
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Paul the DFS store salesman was very friendly informative and very help, he answered all my questions and concerns regarding my purchase and helped me walk thru the process of buying my new sofa.

Réponse de DFS Furniture - Hull
All in all had a very good experience at DFS Hull the staff were brilliant would recommend thank you

Réponse de DFS Furniture - Hull
Excellent customer service from Loui. Really friendly , very polite and explained everything very thoroughly. He was not to pushy and had a very calm nature. He offered us a drink and went above and beyond in finding the perfect cushions to match our sofa and showing us our design on the computer.

Réponse de DFS Furniture - Hull
Went in and ordered a corner sofa with lots of help only to come home to find it didn't quite fit(taken wrong measurements)quickly went back in and changed order they was very understanding and helped thankyou

Réponse de DFS Furniture - Hull
went in to look at some riser recliner chairs a young lady asked us if we needed any help which we did she took us to some chairs and explained everything we needed to know, let us test them we decided to buy two chairs a recliner and a swivel we are very happy with the service and are looking forward to our delivery great price and great service thank you

Réponse de DFS Furniture - Hull
Agent was very knowable very friendly and interacted very well not pushie at all and really helful

Réponse de DFS Furniture - Hull
Our sales rep Curtis was very knowledgeable and really helpful , wasn’t pushy at all and we left with what we wanted for a reasonable price , looking forward to getting the new sofas .

Réponse de DFS Furniture - Hull
Lovely experience! Very helpful staff, not pushy at all! The lady that dealt with us was amazing, think her name was Charlotte :)

Réponse de DFS Furniture - Hull
Excellent service, very professional and the young girl could not have helped anymore

Réponse de DFS Furniture - Hull
The service provided was excellent in store and can’t wait for the delivery.
I must give a special mention to the young lady who went out her way to ensure the buying experience was exactly what we wanted.

Réponse de DFS Furniture - Hull
Very relaxed no pressure to buy. Display in the store was excellent the suite I picked was on display and could check out the size and how the reclining seats worked. Buying was easy and interest free credit made all the better. Curtis the sales assistant was very good explained everything very well 👍

Réponse de DFS Furniture - Hull
Very nice staff, made the purchase easy and explained everything in detail.

Réponse de DFS Furniture - Hull
Lovely knowledgeable staff, wide range of sofas in store. Very helpful experience.

Réponse de DFS Furniture - Hull
We were served by a lovely lady Antonia , very helpful, informative .

Réponse de DFS Furniture - Hull

Réponse de DFS Furniture - Hull

Réponse de DFS Furniture - Hull
We received great customer service from start to finish. All our questions were answered and everything was explained in a clear understandable way. We left the store today very happy and excited with our purchase of the Steller Power Corner Chaise Sofa and that was very much down to the young gentleman that attended to us. He is a credit to your store. Friendly, very patient (especially with my husband) and knowledgeable on the products and different care packages.

Réponse de DFS Furniture - Hull
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