Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Voir plus
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Lisez les avis des autres
I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Voir plus
L'entreprise a répondu
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Voir plus
L'entreprise a répondu
We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Millburn Road, IV2 3TR, Inverness, Royaume-Uni
- 0333 999 9822
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Couldn't have asked for a better sales…
Couldn't have asked for a better sales person than Harry. Very informative and easy to chat too. He helped advise on things allowing me to consider things I hadn't thought off prior.
16 août 2026
Réponse de DFS Furniture - Inverness
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Salesman without doubt
Salesman without doubt, his knowledge was first class and not pushy. Great to deal with.
15 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Inverness
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The personal experience and advice
The personal experience and advice. The sales advisor was excellent.
Thank you
13 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Great service as always
We had already been in to dfs a few to pick a sofa , staff all very friendly - shop always smells amazing . Always spotless !
Today we went in to get our sofa ordered , we double checked the sofa by looking at it , testing it and moving the cushions etc , we were then greeted with Fisayo ! She has a great energy ! Im so glad we got her to deal with it made our experience a good one .she advised us of everything ,options and extras ! but spoke to us like we were all friends. Its exactly what i like when buying something from a shop !
We have had sofas in the past and dealt with harry ! Both are a great asset to the inverness store !! Thank you see you in 3-4 years Haha
13 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Réponse de DFS Furniture - Inverness
Hello Chloe,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Barbara was very helpful
Barbara was very helpful. She was informative, patient and best of all left me alone to think and wasn’t pushy.
5 août 2026
Réponse de DFS Furniture - Inverness
Hello Debbie,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The gentleman helping made the…
The gentleman helping made the situation stress free and put me on the right track with the right information. Smiled through the entire service
11 août 2026
Réponse de DFS Furniture - Inverness
Hello Lauren,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely brilliant staff pleasant to…
Absolutely brilliant staff pleasant to work with and so helpful
10 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Very friendly staff
Very friendly staff,specially Barbara who answered all of our questions and had a loads of patience,thank you 😊
10 août 2026
Réponse de DFS Furniture - Inverness
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Barbara.
Kind Regards,
Jordan
DFS Customer Support
Great experience with dfs
Great experience with dfs. Very knowledgeable staff and very friendly
10 août 2026
Réponse de DFS Furniture - Inverness
Hello Stuart,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We were in just as the shop opened…
We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She explained everything in detail amd addded a few laughs along the way. Would definitely recommend the Inverness store!!
10 août 2026
Réponse de DFS Furniture - Inverness
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely helpful staff
9 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Helped us with what we were looking…
Helped us with what we were looking for, great suggestions, very friendly, relaxed easy process, perfect service from all staff,
9 août 2026
Réponse de DFS Furniture - Inverness
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service
My wife & I went in to DFS Inverness today to look at sofas. We were spoke to a guy about what we wanted & he took us to the sofa, he chatted through all the options & made it clear to understand the colour choices etc for us. We ordered the sofa & had a laugh with him in the process. Made it easy & informative, we really appreciated the service we received.
9 août 2026
Réponse de DFS Furniture - Inverness
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Had a great experience purchasing my…
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from start to finish. He was friendly, knowledgeable and genuinely helpful without being pushy at all. Great customer service, he made the purchase stress free and straightforward.
Thanks for making it a positive one Harry.
Lisa
8 août 2026
Réponse de DFS Furniture - Inverness
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Amazing customer service and quality product
Quality products. Our third purchase from DFS over the years. Our second purchase from Inverness store with Harry who is a credit to your company 😊
8 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The chap was vary helpful and explained…
The chap was vary helpful and explained everything to me, nothing was too much trouble.
Regards
Kevin
8 août 2026
Réponse de DFS Furniture - Inverness
Hello Kevin,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
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