Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Your staff at your Inverness showroom were 100% lovely🥰, very kind, professional and extremely knowledgeable about every sofa within the showroom, but most of all your branch manager was great, funn... Voir plus
I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Voir plus
L'entreprise a répondu
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Millburn Road, IV2 3TR, Inverness, Royaume-Uni
- 0333 999 9822
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Had a great experience purchasing my…
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from start to finish. He was friendly, knowledgeable and genuinely helpful without being pushy at all. Great customer service, he made the purchase stress free and straightforward.
Thanks for making it a positive one Harry.
Lisa
8 août 2026
Réponse de DFS Furniture - Inverness
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Amazing customer service and quality product
Quality products. Our third purchase from DFS over the years. Our second purchase from Inverness store with Harry who is a credit to your company 😊
8 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The chap was vary helpful and explained…
The chap was vary helpful and explained everything to me, nothing was too much trouble.
Regards
Kevin
8 août 2026
Réponse de DFS Furniture - Inverness
Hello Kevin,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Inverness
Hello Ewen,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fi and Barbara.
Fi. And Barbara were knowledgeable and understanding. They helped move items around the store so we could see what we wanted built so we could imagine what we wanted.
Showed them our new lamps and they immediately had questions and solutions.
Great staff
24 juillet 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Brilliant service
Fantastic service from the ladies in Inverness, highly recommend. We Knew what we wanted but just needed wee bit of advice and Brenda knew her stuff!! Thank you to the team 100%
7 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic all round service
The whole experience was fantastic. Staff were friendly and welcoming
6 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Inverness store
Dealt with Harry and Barbara in the Inverness store. Every question was fully answered and explained. Everything to do with the buying, delivery and aftercare was fully explained. No complaints so far.
6 août 2026
Réponse de DFS Furniture - Inverness
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Harry and Barbara.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Inverness
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service and…
Very good customer service and everything explained in detail.
28 juillet 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Helena was perfect talked us through…
Helena was perfect talked us through everything we needed to know lovely lady
5 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Henry was fantastic from start to…
Henry was fantastic from start to finish and made the whole process very easy.
4 août 2026
Réponse de DFS Furniture - Inverness
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Inverness
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Inverness
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and smily staff
Very helpful and smily staff, good coffee and 0% interest :)
31 juillet 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Very straight forward
Very straight forward on the phone with Akeem having initially had a great chat with Barbara at Inverness - we had to go away and measure then opted to call up as didn’t have a chance to go back to the store as we live a while away. Thanks Barbara.
1 août 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Happy with the sofa but your sales lady…
Happy with the sofa but your sales lady is real pushy. Upselling is fine but disagreeing with me when I say no? Girl let's just accept some consent now. Makes me wish I ordered it online even tho I thought it would be easier to come into store.
31 juillet 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you for sharing your feedback with us, it is disappointing to hear you felt the sales adviser was pushy when it came to your purchase, we will ensure this is fed back.
Kind Regards,
Holly M
DFS Customer Support
Fisaye was an excellent seller
Fisaye was an excellent seller. She was so professional and helpful. Thank you
30 juillet 2026
Réponse de DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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