We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... Voir plus
L'entreprise a répondu
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... Voir plus
L'entreprise a répondu
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Hardwick Road, PE30 4NA, King's Lynn, Royaume-Uni
- 0333 999 9748
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Charlie our assistant was so helpful in…
Charlie our assistant was so helpful in every way, showing us various sofas and demonstrating their features. We couldn't ask for anyone more helpful with great customer service.
Thank you Charlie from Rob and Meenu.
4 mai 2026
Réponse de DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service staff very friendly…
Excellent service staff very friendly nice atmosphere very pleased
4 mai 2026
Réponse de DFS Furniture - Kings Lynn
Good afternoon Mark,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great range of sofas and no pressure
Great range of sofas and no pressure.
We were made aware that help and information was available when we wanted but was left alone to browse with the offer of a drink.
When we had decided, the process was professional, clear and straightforward.
I would highly recommend.
3 mai 2026
Réponse de DFS Furniture - Kings Lynn
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The staff were very professional and…
The staff were very professional and listened to our needs for a sofa.
The member of staff who helped us went beyond our expectations.
2 mai 2026
Réponse de DFS Furniture - Kings Lynn
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The sales person Charlie was great made…
The sales person Charlie was great made the whole procedure easy and stress free, she was really helpful and very friendly.
1 mai 2026
Réponse de DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Colin was excellent
Colin was excellent, he made the whole sale process a pleasure. Well done Colin
29 avril 2026
Réponse de DFS Furniture - Kings Lynn
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful gentlemen gave us lots of…
Very helpful gentlemen gave us lots of information and found just what we wanted
29 avril 2026
Réponse de DFS Furniture - Kings Lynn
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
The team at your King’s Lynn store were…
The team at your King’s Lynn store were excellent. Aaron and Colin were both knowledgeable and personable, and they went out of their way to recommend great places to visit since I’ve recently moved up from Hampshire.”
28 avril 2026
Réponse de DFS Furniture - Kings Lynn
Good morning Julie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service from DFS once again
Great service from DFS once again. Very friendly and helpful staff! Loads of sofa's to choose from and good prices too. Overall great experience shopping, our previous sofas from them have lasted many years with no problems. Thanks again!
28 avril 2026
Réponse de DFS Furniture - Kings Lynn
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Delightful Friendly Service
All the staff were friendly obliging and helpful. Nothing seemed too much trouble.
Big thanks for all their help.
27 avril 2026
Réponse de DFS Furniture - Kings Lynn
Good morning Pauline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
the sales guy was very professional and…
the sales guy was very professional and helpful. answered all my questions.
26 avril 2026
Réponse de DFS Furniture - Kings Lynn
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Kings Lynn
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Glad I went to DFS. The DFS assistant Arron was extremely…
The DFS assistant Arron was extremely helpful, knowledgeable and courteous. I did not feel pressured into making my decision to purchase, but knew that he was available to help should I need it. The showroom was clean, well laid out and I was able to enjoy looking at the stock. Well done DFS.
22 avril 2026
Réponse de DFS Furniture - Kings Lynn
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Colin was very professional
Colin was very professional and knowledgeable he was able to find us the perfect set of furniture for us, he wasn't pushy but answered our questions as asked
Very nice man put us at ease
21 avril 2026
Réponse de DFS Furniture - Kings Lynn
Good afternoon Lynn,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful efficient staff / heavy delivery charge
Very helpful efficient staff. I had looked at my options on line but wanted to sit on the sofas to decide which one I wanted. I was given all the information I needed by them to make a decision. Very happy customer from sales experience but was quite shocked @ the £120-00 charged for delivery- the sofa I chose was£587 in total thought £60 would have been enough to pay for delivery .
19 avril 2026
Réponse de DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very Helpful
The Kings Lynn staff were very helpful and knowledgeable. Colin gave us lots of choices to make sure that we were picking the correct sofa for our needs.
He gave us all of the information about additional products and upgrades before getting us the best final price and discount combination. The coffee was also genuinely very nice. We were pleased with your overall service.
19 avril 2026
Réponse de DFS Furniture - Kings Lynn
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Kings Lynn
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Réponse de DFS Furniture - Kings Lynn
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Sofa experience
Colin and Chris from Kings Lynn made us feel at ease in the store. There knowledge and understanding were brilliant and gave us all the options that we needed to get our new sofas. Excellent service guys. 👍
15 avril 2026
Réponse de DFS Furniture - Kings Lynn
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Staff was really helpful and answered…
Staff was really helpful and answered every single question which helped us to chose the most suitable sofa according to our need
12 avril 2026
Réponse de DFS Furniture - Kings Lynn
Good morning Haroon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.