DFS Furniture - Leicester Avis 

6 696
TrustScore 5 sur 5

4,9

Everard Way, Fosse Park South, LE19 1UT Enderby, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. S... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Perfect customer service from the staff today. Offered us drinks and helped us through the process of buying the chairs. Would definitely recommend. I can’t remember the guys name but he was very help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Everard Way, Fosse Park South, LE19 1UT, Enderby, Royaume-Uni

  • 0333 999 9781

4,9

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(6 696)

100 319 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hitesh was amazing and very helpful and…

Hitesh was amazing and very helpful and very knowledgeable. We had a great experience and orders our sofas. Thank you -definitely recommend.

22 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great service

Helpful and friendly service.

22 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

We had a lovely sales assistant who…

We had a lovely sales assistant who gave us space to look and decide what we wanted without being pushy which is very important to us.

22 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Sofa bed - GVFM and awesome customer Service. …

Hittesh knew exactly what our requests were and found the right product for us. Efficient , friendly and professional.

22 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Our experience

We saw a sofa we loved and came back to order it, we were helped by Beth, she was lovely, so welcoming and very helpful and explained the whole process and care for the sofa to us, she was very thorough and we couldn’t have asked for a better experience.

22 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Sahil was very informative and helpful…

Sahil was very informative and helpful today. With his guidance we have left with a new sofa for our Snug.
He has given us a step by step information about everything that happens next.To top it off he was very friendly and had great customer service skills .

22 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Brilliant service as always.

Brilliant service as always.
Blaze was amazing
Thankyou

22 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

new sofa time!!!

Hitesh was great,explained everything clearly. id seen the sofa in the website and it was exactly what we wanted. no hard sell either. and the process was really quick

22 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The young lady that helped us to…

The young lady that helped us to purchase the sofa was extremely helpful and polite.
She made our shopping experience well worth the time. Thank you

21 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent

The store is set out lovely with an exceptional choice of furniture, we we're able to wander around without being put under pressure, staff we're very helpful and answered all our questions with great knowledge, with special thanks to Sahil from the fosse park store nothing was too much trouble for him we're given tea and coffee and felt relaxed, we look forward to our furnitures arrival, customer service was impeccable. Thank you!

21 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Wide range of sofas

Visited the store in Leicester. There is a wide range of sofas. Greeted by Beth who directed us to what we were looking for. Once we decided on sofas Beth looked after us really well. Very professional. No pushy sales. Would recommend DFS.

21 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards

Lorraine E
DFS Central Customer Support

Noté 5 sur 5 étoiles

Professional and very thorough…

Professional and very thorough salesman, very knowledgeable and polite, all boxes ticked, sofa not delivered yet so can’t comment in that.

20 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Good Afternoon,

We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Was really nice and easy and felt very…

Was really nice and easy and felt very comfortable making our purchase

19 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The lady who guided me through my…

The lady who guided me through my purchase was very knowledgeable & really friendly and helpful

19 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Hitesh was great

Hitesh was great, he gave us friendly and reliable advice that allowed us to make the right choice. Excellent customer service

17 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello Amy,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

A new sofa..

Was looking for a new sofa, visited Fosse park in Leicester, and with lots, if not too much choice in shops, we settled on the one shop that put less pressure on us in making a purchase, staff were very friendly, but not pushy, and helpful. Left us to it until we was ready to commit. Then the process of buying the thing was simple and quick to complete! would use again, but if the promises of 15 year guarantee is any good, it wont be soon! Would recommend.

11 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️

Had a fantastic experience with the sofa company! Sahil was absolutely brilliant—friendly, helpful, and made the whole process so easy. I went in looking for a sofa and ended up leaving with two sofa sets! Really happy with my purchases and the service I received. Highly recommend, especially if you get to deal with Sahil!

16 août 2026
Logo de DFS Furniture - Leicester

Réponse de DFS Furniture - Leicester

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

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