We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Voir plus
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We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Voir plus
L'entreprise a répondu
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Valentine Road, Unit 5, LN6 7BH, Lincoln, Royaume-Uni
- 0333 999 9833
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DFS Furniture - Lincoln
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent experienced member of staff…
Excellent experienced member of staff Daniel.
Very helpful and thorough would definitely recommend DFS.
14 août 2026
Réponse de DFS Furniture - Lincoln
Hello Jayne,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Exceptional staff and great selection of sofas.
This store has exceptional staff with great customer service. The store has a really nice atmosphere and a wide selection of sofas. We were looked after by Daniel who made the process of the purchase of our new sofa very easy. I would highly recommend this store to family and friends.
13 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Megan was very helpful and answered all…
Megan was very helpful and answered all our questions.
12 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Little Josh was very helpful with our…
Little Josh was very helpful with our order and explained everything clearly regarding delivery etc
12 août 2026
Réponse de DFS Furniture - Lincoln
Hello Katherine,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Went in to buy a new sofa
Went in to buy a new sofa, done and dusted in no time. Very quick and professional and no pushy salesperson either. Very happy.
12 août 2026
Réponse de DFS Furniture - Lincoln
Hello Karen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Elle was wonderful
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease. We walked out of there feeling confident with our selection and what the next steps look like with delivery and caring for our sofa.
7 août 2026
Avis spontané
Réponse de DFS Furniture - Lincoln
Hello Abbie,
We're really grateful you shared this amazing 5* review. We are glad to hear that Elle helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Great Customer Service
We were warmly greeted by Sham our sales representative. After confirming the furniture we wanted and colours available, we made out choice and everything was plain sailing throughout the process.
10 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Lincoln
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Réponse de DFS Furniture - Lincoln
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Lovey young lady explained everything…
Lovey young lady explained everything and answered my questions . No pressure to buy but at the same time very encouraging. Very patient. Made me a lovely coffee.hense I purchased a sofa and chair
9 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Shona was excellent gave us all
Shona was excellent gave us all
The information we could need and showed us the features of the sofa
28 juillet 2026
Réponse de DFS Furniture - Lincoln
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Lincoln
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great advice
The adviser was very helpful with her suggestions and explained everything clearly . Her customer service was excellent.
5 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Enjoyable buying experience
Very friendly staff members, not at all pushy. Let us look round at our own speed and then came straight over when we signalled we needed them. The customer service was excellent.
8 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sales assistant was very helpful…
The sales assistant was very helpful and gave us all the time needed to pick our purchase and gave us all the info needed.
25 juillet 2026
Réponse de DFS Furniture - Lincoln
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and not pushy
25 juillet 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
We were served by a very knowledgeable
We were served by a very knowledgeable, helpful and friendly young man. He made parting with over a grand almost painless.
5 août 2026
Réponse de DFS Furniture - Lincoln
Hello Bruce,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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