We enjoyed our experience in DFS today Staff did not jump on you as soon as you entered the shop bu Wet let you wander to your heart's content. We eventually found a fabric sofa we wanted Then f... Voir plus
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We didn't know what we wanted when we walked in but wasn't hounded by the staff but just greeted with a hello and a smile. We found the perfect suite for us and the young lady that helped us was absol... Voir plus
We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Voir plus
L'entreprise a répondu
The customer service we received from Sham was first class, we had visited a few weeks prior and she remembered us which was so nice. The purchase was seamless and very smooth
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Valentine Road, Unit 5, LN6 7BH, Lincoln, Royaume-Uni
- 0333 999 9833
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de DFS Furniture - Lincoln
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Réponse de DFS Furniture - Lincoln
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Lovey young lady explained everything…
Lovey young lady explained everything and answered my questions . No pressure to buy but at the same time very encouraging. Very patient. Made me a lovely coffee.hense I purchased a sofa and chair
9 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Shona was excellent gave us all
Shona was excellent gave us all
The information we could need and showed us the features of the sofa
28 juillet 2026
Réponse de DFS Furniture - Lincoln
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Lincoln
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great advice
The adviser was very helpful with her suggestions and explained everything clearly . Her customer service was excellent.
5 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Enjoyable buying experience
Very friendly staff members, not at all pushy. Let us look round at our own speed and then came straight over when we signalled we needed them. The customer service was excellent.
8 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sales assistant was very helpful…
The sales assistant was very helpful and gave us all the time needed to pick our purchase and gave us all the info needed.
25 juillet 2026
Réponse de DFS Furniture - Lincoln
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and not pushy
25 juillet 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
We were served by a very knowledgeable
We were served by a very knowledgeable, helpful and friendly young man. He made parting with over a grand almost painless.
5 août 2026
Réponse de DFS Furniture - Lincoln
Hello Bruce,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service at Lincoln
As soon as we walked in we were greeted with a friendly face, everyone was so helpful and we didn't feel pressured at all.
28 juillet 2026
Réponse de DFS Furniture - Lincoln
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great service Mike was excellent at…
Great service Mike was excellent at explaining every thing regarding the furniture very thorough start to finish
4 août 2026
Réponse de DFS Furniture - Lincoln
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience! Lots of helpful information, which really helped my decision making. Josh (big) was very patient.
Impressed by the amount of detail that went into making sure my purchase was correct.
Would definately look here in the future for the next furniture we need.
Thankyou.
3 août 2026
Réponse de DFS Furniture - Lincoln
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Ellie was brilliant and explained…
Ellie was brilliant and explained everything perfectly and was very courteous and credit to DFS
4 août 2026
Réponse de DFS Furniture - Lincoln
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ellie.
Kind Regards,
Jordan
DFS Customer Support
misleading sales information
24 juillet 2026
Réponse de DFS Furniture - Lincoln
Good Afternoon,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 2 star, this is very disappointing and we apologise for any inconvenience caused.
In order to ensure that we can resolve your order issue quickly please continue to communicate with our team or you can raise your issue again by emailing us at contactus@dfs.co.uk or calling customer service on 0333 999 9777 clearly highlighting your order number and outlining your issue.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Good communication, knowledgeable, patient and friendly. Very welcoming.
25 juillet 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The lady who assisted us was thorough…
The lady who assisted us was thorough listened to what we needed and was not pushy
2 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Amazing
Super helpful employee. Was extremely patient with us as our 11month old got a bit fussy. Was super professional and helpful with everything. Give this girl a pay rise.
2 août 2026
Réponse de DFS Furniture - Lincoln
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Dfs Lincoln branch
Dfs Lincoln branch
Very pleased with my choice of sofa, they had so many to choose from.
The staff were great especially Meghan, which was brilliant, no pressure, just chatting about the sofa I chose. She answered my questions with ease and the manner she spoke was exceptional.
I chose the Aventra large 2 seat power screen, had all the bells and whistles and counting down the days to delivery…
There is a couple of points I like to clear up but I’m sure they will put me at ease with them.
So, I’m very pleased with the service I received.
I will add another review after I have received and used the Aventra sofa.
Mike
26 juillet 2026
Réponse de DFS Furniture - Lincoln
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Meghan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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