From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ian , explained everything we asked, and put our minds at rest, on how they will get the furniture into the house, on what to do regarding spills, damage in the future, polite, professional, i... Voir plus
L'entreprise a répondu
Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Voir plus
L'entreprise a répondu
Rahul was very knowledgeable and polite, I asked a 100 questions and he patiently answered everything. Also I changed my mind a couple of times and he dealt with my order without complaint. Would re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Broadway, Centre Park, OL2 5HX, Oldham, Royaume-Uni
- 0333 999 9755
4,9
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Oldham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very helpful Jenny was amazing and vet…
Very helpful Jenny was amazing and vet good in what she was saying and explained everything well.
16 juin 2026
Réponse de DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Mr Selemani
It as great to me and family to push a new order sofa with dfs . I can say thank to the customer who helping me with my order.
15 juin 2026
Réponse de DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Brilliant Service From DFS And Very Welcoming.
DFS Has Welcomed Me Very Nicely When I Visited DFS For The Very First Time They Even Offered Us Coffee In The Oldham Branch. When It Came To Choosing A Sofa They Have Provided So Much Great Information Regarding The Chosen Sofa And Have Provided Perfect Detailed Information Regarding Alternative Payment Options With 0 Percent Interest Rates. Which I Was Very Satisfied With. The Staffs Maintained Professional And Very Welcoming. I Would Definitely Recommend DFS To My Friends And Relatives.
8 juin 2026
Réponse de DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
Alisha was very friendly and spent time to explain everything properly making our sofa buying experience easy. Thank you Alisha
14 juin 2026
Réponse de DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
It was an excellent experience and…
It was an excellent experience and Rahill who helped us was great in explaining everything and listening to what we needed.
13 juin 2026
Réponse de DFS Furniture - Oldham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from Rehana…
Excellent customer service from Rehana would highly recommend
14 juin 2026
Réponse de DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Matt was really helpful and…
Matt was really helpful and approachable. He brought a different footstool over so I could look at the sizing of it next to the sofa. Really helpful.
14 juin 2026
Réponse de DFS Furniture - Oldham
Hello Liz,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent Thank You
14 juin 2026
Réponse de DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Oldham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The sofa came damaged quality of…
The sofa came damaged quality of furniture is not good. The staff are very rude I am definitely not going there ever again.
2 mars 2026
Réponse de DFS Furniture - Oldham
Good Morning Sobbia,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received.
I have taken a look into your order and can see you have spoken to a member of DFS and we have arranged a service visit to resolve the issues highlighted, once again please accept our sincerest apologies.
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Top sales man and women very helpful
Top sales man and women very helpful. Top advice and assistance
13 juin 2026
Réponse de DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.