Was allowed to look around the store without being pounced on. Member of staff was very approachable, very knowledgeable, showed me various sofa beds available, asked me about the changes I am making... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us. All in all, Ian d... Voir plus
L'entreprise a répondu
Bobby was very helpful (& patient!) in assisting us to narrow down our search and select a sofa that we were happy with. He was very knowledgeable about the stock and listened to what we were lookin... Voir plus
Sadiq dealt with us today , he was very helpful helping us choose what we wanted.Sadiq was polite throughout the visit , he didnt rush us in any way , once we picked the sofa he explained everything f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Washington Road, PA3 4EP, Paisley, Royaume-Uni
- 0333 999 9792
4,9
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DFS Furniture - Paisley
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Roary was brilliant
Roary was brilliant
Advised of our budget and what we wanted and he found the perfect couch within minutes
29 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Being allowed to browse without being…
Being allowed to browse without being hassled .staff member Iain was incredibly helpful and explained the whole
Process and
Options .
4 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Member of staff who assisted me was…
Member of staff who assisted me was very helpful and discussed any concerns. service was excellent.
4 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Wonderful service…
What made my experience great was the very kind gentleman who helped me with my decision to buy my new chair.
He was very kind and patient and it was a great decision to go into the store and chose my chair rather than being online..,
4 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great Experience in DFS Paisley
I had a great experience with DFS in Paisley. Derek helped me pick the best possible couch and helped me look at various options, he wasn’t pushy or too vague, he gauged my interest and suggested chairs and couches he thought would best suit my preferences and was spot on. As I went for a Cinesound couch in the end, Derek showed me everything it could do and went over all the details with me. I would highly recommend asking for Derek at DFS Paisley, especially regarding couches with more tech in them and for a good chat and welcoming experience !
3 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent furniture quality and top class customer service
The furniture quality is excellent and customer service is top class.
3 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Incredibly helpful and efficient service
The manager was incredibly helpful, attentive and patient throughout, without being by overbearing. Very happy with the service!
2 août 2026
Réponse de DFS Furniture - Paisley
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service, explained all the add ons and costs clearly.
2 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Positive shopping experience.
2 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Good customer service.
1 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Misc items sold by Lavina with patience and good humour
Laminate took time to offer constructive help
1 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sales azsistant heather was extremely…
Sales azsistant heather was extremely helpful and put us at ease' we will defo come back to same store to buy next suite for our house' heather deserves all the praise we give her.
Paisley store
1 août 2026
Réponse de DFS Furniture - Paisley
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Heather met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Paisley
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing customer service.
Christine was a credit to your company.
She made me feel valued as a customer and was very sincere about it.
She knew what she was doing and also helped me when I was disappointed that I couldn't get the colour (via your QR code) I wanted for my sofa and said I could get the colour so happy to have this colour.
I will tell my friends and family to come to DFS as the customer service from Christine was amazing.
1 août 2026
Réponse de DFS Furniture - Paisley
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Christine met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great dfs experience
Joanna was apologetic for our wait as store was busy, she listened to what we wanted and advised us accordingly. Joanna was very pleasant to deal with and made our experience all the better.
1 août 2026
Réponse de DFS Furniture - Paisley
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Friendly
Friendly, polite staff. Good stock knowledge and quick easy to order. Good experience overall.
1 août 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.