DFS Furniture - Preston Avis 

6 987
TrustScore 5 sur 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely amazing, we have been looking around for a sofa for sometime now.. we had seen something online so decided to call into the Preston branch.. Well we couldn’t be happier the young sales gen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought from the Preston store, staff were friendly and welcoming and left you to look around rather than following you but also they were extremely helpful when we asked any questions

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really relaxed and easy process. Didn't feel "salesy" nothing pushed. Not recieved the couch yet but selection and sale was an smooth process. Grant was particularly nice and took the time to sit and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(6 987)

98 950 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Welcoming staff

Experience and welcoming staff.
Knowing there products.
Keeping updated emails on delivery dates.

9 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff - very helpful and able to assist with full product knowledge in a friendly manner. There was no pressure, just great customer service.

16 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Lovely welcome

First of all the staff, Denzel greeted us when we arrived and was not pushy. We knew exactly what we wanted online but needed more information.
Denzel gave us lots of information on the leather chairs we were buying, showing us swatches on different leathers and giving us tips that we would not have learnt otherwise by buying online, Ian his manager was very informative as well. It was nice to do a face to face and enjoyed a coffee with them too. This is our third purchase and couldn’t praise DFS enough. Anne and Peter

16 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer service

We where left to browse the store with no pressure from the sales team. We approached Denzil for advice, he was absolutely brilliant, and again no pressure. He was so polite, he answered all our questions and explained everything in great detail.
This was a major factor in our decision to purchase from DFS, he is an asset to your company and a pleasure to do business with.

16 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Good Afternoon,,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzil.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Left alone whilst browsing

Left alone whilst browsing, and then staff were attentive once needed.

7 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Nice experience

I was greeted on entry, there was no pressure sales, I knew what I wanted, and respected throughout my visit

15 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly no sales pressure and…

Very friendly no sales pressure and very honest

1 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

We had a brilliant experience!!

We had a brilliant experience ordering our new sofa here. The team member who looked after us was incredibly helpful, friendly, and made the whole process really fun. Highly recommend!

15 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Denzo made the whole thing the easiest…

Denzo made the whole thing the easiest experience ever
Left us to it and then had amazing information

14 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The Salesman Gary was great…

The Salesman Gary was polite non intrusive and well informed
listened to our questions and gave good advice

7 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

We came into DFS for a browse but…

We came into DFS for a browse but ibby's wonderful customer skills enticed us into making a purchase. He was incredibly helpful and made the whole transaction so easy and stress free for us. 10/10 service.

14 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent!

Excellent, professional and friendly support from Mo, and from Grant. A very pleasant purchasing experience - exceeded expectations.

14 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Kieran was very helpful and asked us…

Kieran was very helpful and asked us questions to ensure we got exactly what we wanted to buy.

14 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Ibby helped us make the decision on our…

Ibby helped us make the decision on our dream sofa. He was helpful and provided great knowledge on what was best for us. Will definitely recommend him and dfs!

14 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff, great service and a variety of sofas in store.

14 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

We recently purchased a new sofa from…

We recently purchased a new sofa from DFS Preston and had a great experience from start to finish. Jamie was fantastic throughout the whole process. He was friendly, knowledgeable, and helped guide us towards the right sofa without being pushy.
What we appreciated most was that Jamie gave us plenty of space to browse and discuss our options. He was available whenever we had questions but never pestered us, which made the experience much more relaxed and enjoyable.
Excellent customer service and a stress-free buying experience. Thanks again, Jamie, for all your help!

12 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Great selection and very friendly staff

Great selection and very friendly staff

6 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

5 star experience

5 star experience!
Excellent customer care, nothing was too much trouble, extremely helpful and easy to deal with.
The whole experience was a pleasure from start to finish.
We now are looking forward to yet another settee purchased from DFS Preston .

11 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Our experience getting the right sofa.

Helped us choose the right sofa, amazing customer support.

10 juin 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

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