Absolutely amazing, we have been looking around for a sofa for sometime now.. we had seen something online so decided to call into the Preston branch.. Well we couldn’t be happier the young sales gen... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Voir plus
L'entreprise a répondu
Really relaxed and easy process. Didn't feel "salesy" nothing pushed. Not recieved the couch yet but selection and sale was an smooth process. Grant was particularly nice and took the time to sit and... Voir plus
L'entreprise a répondu
We were allowed to wander freely throughout the store until we reached the point where we had decided. At that point we found a member of staff who was excellent in the way in the way he dealt with us... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Mariners Way, PR2 2YN, Preston, Royaume-Uni
- 0333 999 9753
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de DFS Furniture - Preston
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very patient and helpful sales…
Very patient and helpful sales assistant. Nothing was too much trouble.
10 juin 2026
Réponse de DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Patient knowledgeable helpful
22 juin 2026
Réponse de DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The showroom is bright and airy and…
The showroom is bright and airy and laid out well. We were not pestered but there was always someone available to answer any questions. The staff were very friendly and helpful. It made buying a chair a very easy and pleasurable experience.
12 juin 2026
Réponse de DFS Furniture - Preston
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Good quality and variety of goods
Good quality and variety of goods. The customer services provided by Zaid was excellent
13 juin 2026
Réponse de DFS Furniture - Preston
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Preston
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A warm welcome
A warm welcome from all the guys here. Not pushy at all. If you know what you want in advance they won't try to sell you a more expensive item. They really made me and my son feel at home. I got great advice and they impressed me with their customer care. I had a great laugh with them too. I even got a very nice latte. I might go back for a chat and a coffee. Beats Costa. 🤣
20 juin 2026
Réponse de DFS Furniture - Preston
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We had the postcodes of several sofa…
We had the postcodes of several sofa shops in the sat nav ready to do a thorough shop, but Denzel was so lovely we purchased there and then. Don't lose him!
20 juin 2026
Réponse de DFS Furniture - Preston
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Denzil was a great sales person-…
Denzil was a great sales person- knowledgeable, helpful and very welcoming. He knew everything there was to know about our tech sofas, and we’re excited to get them home! A good experience all round.
20 juin 2026
Réponse de DFS Furniture - Preston
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Helpful staff
19 juin 2026
Réponse de DFS Furniture - Preston
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very happy!
Jamie was very down to earth and patient and greeted us as soon as we walked in. We ended up ordering my dream couch and he was so knowledgeable with explaining how the process will all work with ordering/delivering and exactly what our money was going towards. We ended up leaving with more than we came in for. Thanks Jamie!
17 juin 2026
Réponse de DFS Furniture - Preston
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Welcoming staff
Experience and welcoming staff.
Knowing there products.
Keeping updated emails on delivery dates.
9 juin 2026
Réponse de DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent staff
Excellent staff - very helpful and able to assist with full product knowledge in a friendly manner. There was no pressure, just great customer service.
16 juin 2026
Réponse de DFS Furniture - Preston
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Lovely welcome
First of all the staff, Denzel greeted us when we arrived and was not pushy. We knew exactly what we wanted online but needed more information.
Denzel gave us lots of information on the leather chairs we were buying, showing us swatches on different leathers and giving us tips that we would not have learnt otherwise by buying online, Ian his manager was very informative as well. It was nice to do a face to face and enjoyed a coffee with them too. This is our third purchase and couldn’t praise DFS enough. Anne and Peter
16 juin 2026
Réponse de DFS Furniture - Preston
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
We where left to browse the store with no pressure from the sales team. We approached Denzil for advice, he was absolutely brilliant, and again no pressure. He was so polite, he answered all our questions and explained everything in great detail.
This was a major factor in our decision to purchase from DFS, he is an asset to your company and a pleasure to do business with.
16 juin 2026
Réponse de DFS Furniture - Preston
Good Afternoon,,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzil.
Kind Regards,
Jordan
DFS Customer Support
Left alone whilst browsing
Left alone whilst browsing, and then staff were attentive once needed.
7 juin 2026
Réponse de DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Nice experience
I was greeted on entry, there was no pressure sales, I knew what I wanted, and respected throughout my visit
15 juin 2026
Réponse de DFS Furniture - Preston
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We had a brilliant experience!!
We had a brilliant experience ordering our new sofa here. The team member who looked after us was incredibly helpful, friendly, and made the whole process really fun. Highly recommend!
15 juin 2026
Réponse de DFS Furniture - Preston
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Denzo made the whole thing the easiest…
Denzo made the whole thing the easiest experience ever
Left us to it and then had amazing information
14 juin 2026
Réponse de DFS Furniture - Preston
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
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