Dealt with a lady called Sam from queens rd store, she gave us her honest opinion which was what we asked for, didn't talk nonsense like some sales do and nothing was too much trouble for her. Stores... Voir plus
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Great buying experience, allowed to shop and decide at our own pace but very attentive when we were ready. Explained all the options clearly and also very friendly.
The staff was really polite and super helpful My whole experience was definitely first class I am totally satisfied with my purchase I will definitely be using the store in the future
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Fornham Street, S2 4AL, Sheffield, Royaume-Uni
- 0333 999 9835
4,9
Excellent
3 k avis
Demande des avis aux clients
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A calm and welcoming visit to the…
A calm and welcoming visit to the Sheffield branch. No pressure sales just friendly and informative.
28 juin 2026
Réponse de DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
As soon as we walked through the door…
As soon as we walked through the door we was made to feel welcome, not the pushy sales team you sometimes get to the freedom to walk around and then approach one of the sales team. The male salesman the we dealt with was great and very knowledgeable of the item we was looking at. Would give him 10 out of 10
27 juin 2026
Réponse de DFS Furniture - Sheffield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service. Allowed me time to look and decide without pressure. Very helpful and knowledgeable staff.
27 juin 2026
Réponse de DFS Furniture - Sheffield
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great, friendly service
The lady that assisted us with our order was friendly and helpful. She gave us all the information we’d need about delivery, installation and tracking our order. She gave valuable advice and recommendation on caring for and maintenance of the furniture. It was a pleasure to shop at DFS.
22 juin 2026
Réponse de DFS Furniture - Sheffield
Hello Martin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Had a great experience
Had a great experience. Super quick and easy. Gabrielle was amazing and super helpful.
22 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Foster 3 seater with care productsA…
Ordered the foster 3 seat recliner and foot stool the delivery guys were spot on arranged the sofa exactly where i wanted it there was a missing sofa car kit products but i emailed customer support and the care kit arrived the next day brilliant service from start to finsh
22 juin 2026
Avis spontané
Réponse de DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
I am really sorry you have not received your care kit, I have raised this with the warehouse and I have requested for a care kit to be sent to you, once this has been processed you should receive this within 10 days.
Kind regards,
Lorraine A
DFS Customer Support
Always happy with DFS.
Always happy with DFS.
Ive had one sofa already just ordered another.
And 4 dining chairs service and quality outstanding
14 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Really good service and friendly…
Really good service and friendly approach, no hard sales banter. Really nice store and professionally looked after.
Ps. Nice coffee in this Sheffield store.
14 juin 2026
Réponse de DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff, who gave us information when we asked, without making us feel pressured into any quick decisions.
21 juin 2026
Réponse de DFS Furniture - Sheffield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Salesman was very polite
Salesman was very polite, helpful and knowledgeable. Made some good suggestions and was not pushy.
13 juin 2026
Réponse de DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Ordered sofas today
Ordered sofas today . Efficient staff and very simple process. Thank. You Sam for helping me with dilemma over cushion combination
19 juin 2026
Réponse de DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer experience and amazing prices
We bought a sofa for our first house - found the perfect one for a great price. The customer service we experienced was awesome, very helpful and made it an incredible experience.
15 juin 2026
Réponse de DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Payment and payment plan was very easy…
Payment and payment plan was very easy to sort out. Staff were friendly and helpful.
16 juin 2026
Réponse de DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Everything was explained in detail
Everything was explained in detail
Every question or query answered
Simple ordering process
16 juin 2026
Réponse de DFS Furniture - Sheffield
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We enjoyed the service we got
We enjoyed the service we got, very friendly, professional and made us feel like we were sitting at home, explained every last detail, perfect.
15 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sam was great!
Sam was great! Really helpful advice with our purchase and very kind and friendly. Pleasure talking to her!
14 juin 2026
Réponse de DFS Furniture - Sheffield
Hello Amy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Fantastic customer support at the…
Fantastic customer support at the Sheffield DFS, made the whole experience really easy and enjoyable picking out a new sofa for our home! We would definitely recommend.
13 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The salesman was really nice and…
The salesman was really nice and explained everything very well and my daughter and boyfriend were over the moon that they wil be getting a new sofa for their 1st house. Thank you.
13 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sam was so friendly and helpful
Sam was so friendly and helpful. We came into the shop twice, and each time she looked after us and made the whole experience really enjoyable
12 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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