Dealt with a lady called Sam from queens rd store, she gave us her honest opinion which was what we asked for, didn't talk nonsense like some sales do and nothing was too much trouble for her. Stores... Voir plus
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Lisez les avis des autres
Great buying experience, allowed to shop and decide at our own pace but very attentive when we were ready. Explained all the options clearly and also very friendly.
The staff was really polite and super helpful My whole experience was definitely first class I am totally satisfied with my purchase I will definitely be using the store in the future
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Fornham Street, S2 4AL, Sheffield, Royaume-Uni
- 0333 999 9835
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Having lost my phone down the back of a…
Having lost my phone down the back of a recliner , I went back and retrieved it. Also got a chuffin' comfy sofa.
8 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and did not bother…
Staff very helpful and did not bother us until we approached them.
10 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were good
Although the sofa we chose was not available in store Martin in Sheffield was able to show us a sofa in a similar style and the same size. Even the detail of the legs.
10 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The salesman was both friendly and…
The salesman was both friendly and knowledgeable. Answered our questions carefully. The purchase was relaxed and never pushy.
6 juin 2026
Réponse de DFS Furniture - Sheffield
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Nice and polite salesman who sorted all…
Nice and polite salesman who sorted all my queries a smooth and faultless experience
6 juin 2026
Réponse de DFS Furniture - Sheffield
Hello Nick,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Visited DFS Sheffield and had a…
Visited DFS Sheffield and had a fantastic experience. The staff were welcoming, friendly, and extremely knowledgeable. They took the time to understand what we were looking for, answered all our questions clearly, and helped us explore the available options without any pressure. Their professionalism and patience made the whole process smooth and enjoyable. Outstanding customer service and a credit to the company. Looking forward to receiving our furniture.
5 juin 2026
Réponse de DFS Furniture - Sheffield
Hello Rana,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Lovely staff members..
Staff were lovely and weren’t too pushy like some places can be .. Was very patient aswell as it took me two hours to decide on the sofa I wanted.
18 mai 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Very good service very helpful and took…
Very good service very helpful and took a lot of time to make sure we got exactly what we wanted from
1 juin 2026
Réponse de DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello Linda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Lovely staff
The staff there was kev who did our paperwork and 2 other ladies who checked in on us
Allowed us to go around our selves and helped when was required made the experience alot less overwhelming
1 juin 2026
Réponse de DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Sam is a Star
I had a lovely experience with Sam, who was very attentive, without being pushy. It was my first time purchasing a sofa, and she answered all of my questions about the ranges I was interested in, plus offered useful suggestions that helped me make my decision. Really liked how friendly and down to Earth she was; I've made my purchase, just waiting for delivery.
23 mai 2026
Réponse de DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Great service
Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.
22 mai 2026
Réponse de DFS Furniture - Sheffield
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and customer service was second to none.
22 mai 2026
Réponse de DFS Furniture - Sheffield
Hello Chris,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The conversation & choice selection was…
The conversation & choice selection was easy.
Nothing was rushed I was allowed time to
Make a decision and process the information given.
28 mai 2026
Réponse de DFS Furniture - Sheffield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello Nicola,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello Benjamin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The sales lady we dealt with was very…
The sales lady we dealt with was very helpful and helped us through the process smoothly and accurately
18 mai 2026
Réponse de DFS Furniture - Sheffield
Hello Shaz,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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