We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCharles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
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Lisez les avis des autres
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Voir plus
L'entreprise a répondu
At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... Voir plus
L'entreprise a répondu
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Royaume-Uni
- 0333 999 9788
4,9
Excellent
8 k avis
Demande des avis aux clients
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Réponse de DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Kerry was great
Kerry was great. Very knowledgeable and really helped us make the right choice! Thank you!
23 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Had a great experience today, great salesman. 5*
Had a great experience today, the gentleman in the shop really helped and was so hands on with helping us gauge the colours we wanted and was so helpful with the measurements.
Top guy (didn't get his name unfortunately)
23 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our salesperson was amazing
23 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Very good customer service.
22 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Super helpful staff
Super helpful staff member, I can’t remember her name but she did say she’d not long come back to work from sick leave and she was polish. Absolutely lovely woman, very welcoming, friendly and supportive.
22 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
kerry was fantastic
kerry was fantastic, she was so helpful and listened to everything we wanted, enabling her to deliver and meet our expectations with everything we asked for. it was also very clear to us that she is obviously an extremely knowledgeable member of the team, as many others team members approached her throughout our visit for her help or advice.
22 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience purchasing my…
I had a great experience purchasing my new sofa from DFS Hedge end. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!
22 août 2026
Avis spontané
Réponse de DFS Furniture - Southampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience purchasing my…
I had a great experience purchasing my new sofa from DFS. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!
22 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Southampton
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Experience made easy!
Experience made easy, with perfect customer service! Mira was very eager and happy to help.
22 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent service
We were made to feel very welcome and not pressured into buying any furniture.
Staff were very helpful and very friendly.
21 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Kerry was great😀
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurements, she was patient and supported us when we returned so we could order the sofa! Can’t wait to get the sofa now🙂
21 août 2026
Avis spontané
Réponse de DFS Furniture - Southampton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Southampton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
great servicee
20 août 2026
Réponse de DFS Furniture - Southampton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Adam was so helpful
Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .
19 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very informative with out being pushy
Very informative with out being pushy. And was very helpful
19 août 2026
Réponse de DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We recieved amazing customer service
We recieved amazing customer service. They were patient and took their time explaining all the details of the sofa and we would highly recommend.
19 août 2026
Réponse de DFS Furniture - Southampton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Extremely helpfull staff
Extremely helpfull staff. Josh couldn't do enough for us even provided coffee. Helpful, knowledgeable and friendly. Helped us find the perfect sofa for our new extension.
19 août 2026
Réponse de DFS Furniture - Southampton
Hello Stephen,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
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