We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Voir plus
L'entreprise a répondu
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We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Voir plus
L'entreprise a répondu
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... Voir plus
L'entreprise a répondu
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Voir plus
L'entreprise a répondu
Staff were amazing, came over straight away to see if we needed help, he was really chatty and knowledgeable about the sofa i was interested in and very lovely and helpful guy
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Speke Road, L24 8QB, Liverpool, Royaume-Uni
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Becky was top notch and my wife highly recommends the coffee you provided ! ( this is high praise from a coffee snob)

Réponse de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Réponse de DFS Furniture - Speke
Becky was lovely with us and explained every option that was available to us there was no pressure to go ahead with the purchase she made us feel at ease she was very knowledgeable and is a credit to DFS

Réponse de DFS Furniture - Speke
Michael was amazing explained everything really well
Thank you

Réponse de DFS Furniture - Speke
After looking most of the day at various stores and sofas we decided to that DFS was the right store for us with incredible deals with no hidden add ons so we purchased from them and the service we received was amazing very helpful member of staff would definitely recommend her she’s in the speak store

Réponse de DFS Furniture - Speke
The goods were great value for money and the sales assistant Michael was excellent. I would highly recommend them to anyone 👍

Réponse de DFS Furniture - Speke
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit. At home I chose my suite and after a few days went back to store and ordered with ease. I was also told how to check progress of order.

Réponse de DFS Furniture - Speke
Super efficient and knowledgable sales team with no hard sell of add-ons which I personally hate

Réponse de DFS Furniture - Speke
Great selection of furniture and customer service we could not fault.

Réponse de DFS Furniture - Speke
Haven't received my furniture yet but the salesman was very helpful and polite

Réponse de DFS Furniture - Speke
Excellent customer service great feedback very helpful would highly recommend.

Réponse de DFS Furniture - Speke
Emily was so pleasant & helpful when we were choosing our new sofa
Very informative & knowledgeable.
Thank you for your help

Réponse de DFS Furniture - Speke
Calum served us he was super helpful and made the experience easy.

Réponse de DFS Furniture - Speke
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