We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Went to get a new sofa. Had a consultation with a wonderful shop assistant who answered all my questions and helped me to make a final decision :)
L'entreprise a répondu
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... Voir plus
L'entreprise a répondu
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Speke Road, L24 8QB, Liverpool, Royaume-Uni
- 0333 999 9794
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Haven't received my furniture yet but…
Haven't received my furniture yet but the salesman was very helpful and polite
27 juillet 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service great…
Excellent customer service great feedback very helpful would highly recommend.
3 août 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great Customer Service
Emily was so pleasant & helpful when we were choosing our new sofa
Very informative & knowledgeable.
Thank you for your help
2 août 2026
Réponse de DFS Furniture - Speke
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emily.
Kind Regards,
Jordan
DFS Customer Support
Calum served us he was super helpful…
Calum served us he was super helpful and made the experience easy.
1 août 2026
Réponse de DFS Furniture - Speke
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The girl that seen to us was very…
The girl that seen to us was very helpful the suite I wanted did not come in the colour I wanted but she gave me an alternative which was similar to the one chosen with the colour I wanted very pleasant as well.
30 juillet 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The sales person Sue was able to answer…
The sales person Sue was able to answer all our questions, she was polite and knowledgeable, and very helpful.
29 juillet 2026
Réponse de DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Three piece suite
The service was excellent from going in to the Speke shop the young lady that dealt with me and my wife was very friendly and helpful and pleasant and patient the service she gave was 10/10 excellent from start to finish would definitely recommend this shop
29 juillet 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Fabulous service and very knowledgeable…
Fabulous service and very knowledgeable staff who were incredibly helpful.
28 juillet 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
It was helpful how they treated us
15 juillet 2026
Réponse de DFS Furniture - Speke
Hello Abdulkadir,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
5 Star Review for store assistant Michael in Liverpool Speke
Michael the store assistant was very helpful and explained everything. He even showed me other couches online that wernt in store. Nothing was to much trouble. He was professional and friendly.
27 juillet 2026
Réponse de DFS Furniture - Speke
Hello Katie,
We are really grateful for your kind words and for sharing your experience in our store with Michael. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great sofa choices at speke DFS
Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which would be durable for our busy household. She even managed to get us a discount on a coffee table. Which was fab!
The manager was also very professional and helped complete the sale.
Thanks loads Sue !!!
26 juillet 2026
Réponse de DFS Furniture - Speke
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sue met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a fantastic experience from…
We had a fantastic experience from start to finish! The customer service was absolutely excellent—everyone was so friendly, welcoming, and genuinely happy to help. The team made us feel valued, and nothing was too much trouble. Their professionalism, knowledge, and positive attitude really stood out and made our visit even more enjoyable. We would happily recommend this store to our friends and family without hesitation, and we’ll definitely be returning again soon. Thank you for such a wonderful experience!
26 juillet 2026
Réponse de DFS Furniture - Speke
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Served by Michael
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and offer advice on colour options and fabrics etc. Really helpful and genuine guy and made our shopping trip much easier. If it wasnt for michael, we probably wouldn't have purchased yesterday.
25 juillet 2026
Réponse de DFS Furniture - Speke
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fantastic service from Calum in the…
Fantastic service from Calum in the Speke Store! He was so friendly, knowledgeable about the products & was really patient with us whilst we were deciding! I’d highly recommend going to the Speke & look out for Calum!
25 juillet 2026
Réponse de DFS Furniture - Speke
Good Morning,
We are really happy that Calum met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Assistant was really helpful and…
Assistant was really helpful and answered all my questions. Really pleased with my decision and hoping my order lives up to my expectations when delivered.
23 juillet 2026
Réponse de DFS Furniture - Speke
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Speke
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I took some sofas 2018 that from Dfs I…
I took some sofas 2018 that from Dfs I still inertesting to take again thank
22 juillet 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and professional
Very helpful and professional
Darren helped from start to finish
21 juillet 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Helpful and knowledgeable assistant
20 juillet 2026
Réponse de DFS Furniture - Speke
Hello Alan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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