The product hasn’t been delivered yet, so I’m unable to comment on it at this stage. However, I’d like to highlight the excellent customer service we received from John (Stevenage store). He was extre... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
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Lisez les avis des autres
I had a fantastic experience buying my sofas guided through it all with Margaret who couldn’t have been more helpful. The whole process was double checked by the store manager. Well done to DFS Steven... Voir plus
L'entreprise a répondu
We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... Voir plus
L'entreprise a répondu
we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Royaume-Uni
- 0333 999 9805
4,9
Excellent
6 k avis
Demande des avis aux clients
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Excellent in-store help.
We visited the shop about an hour before closing time on 5th August. The you man who helped us was excellent. Lots of friendly, honest, caring advice which helped us choose the right sofa for us.
5⭐⭐⭐⭐⭐
5 août 2026
Réponse de DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Our experience with the Stevenage…
Our experience with the Stevenage branch of DFS was amazing. The lady that sat with us and was very patient going thro sizes and swatches was so very helpful. I believe we wouldn’t have made the purchase without her knowledge of her stock.
29 juillet 2026
Réponse de DFS Furniture - Stevenage
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service in store and on the phone…
Great service in store and on the phone placing my order
5 août 2026
Réponse de DFS Furniture - Stevenage
Hello Miss Jacobs,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Stevenage
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great assistance.
After initial interaction with Carol who was very helpful we were given some time to peruse at our leisure in selecting the best sofa for our needs.
Carol was most helpful with the whole experience and made a time consuming job very pleasurable.
If only all furniture buying was this easy and painless.
Thank you Carol.
4 août 2026
Réponse de DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very friendly and helpful staff.
She answered all my questions and explained everything clearly instilling me with the confidence to proceed with my order. The coffee was great too!
2 août 2026
Réponse de DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Friendly staff
Friendly staff, carol couldn’t have been better. She went above and beyond to help me and answered all my questions
31 juillet 2026
Réponse de DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff and service was great
2 août 2026
Réponse de DFS Furniture - Stevenage
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Caroline was very attentive and helped…
Caroline was very attentive and helped us to decide what type of sofa would look best in our room.
2 août 2026
Réponse de DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful sales assistant
1 août 2026
Réponse de DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely lady nothing was to much…
Lovely lady nothing was to much trouble,very friendly Could you tell her thank you .
30 juillet 2026
Réponse de DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service
Great customer service, knowledge staff who were not pushy with sales
30 juillet 2026
Réponse de DFS Furniture - Stevenage
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Stevenage
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Michelle was great
Michelle was great, she had a calm and personable approach and the purchasing process was very smooth
28 juillet 2026
Réponse de DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Stevenage
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
We had excellent time buying our Sofa
We had excellent time buying our Sofa, smooth and easy, very lovely and kind Staff, it was actually fun for a change and all easily explained and with details.
28 juillet 2026
Réponse de DFS Furniture - Stevenage
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Stevenage
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The person we dealt with was so…
The person we dealt with was so helpful, explained everything clearly and took his time with us. It was a relaxing enjoyable experience
28 juillet 2026
Réponse de DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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